Hi there, we’re Article. Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.
This is where you come in. As a Retail Store Manager, you and your team will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.
Why We Need You:
As our Bellevue Store Manager, you will play a pivotal role in shaping the success of our brand-new location. You are:
- An Operator Who Builds, Not Just Runs: Establish systems from scratch, utilize financial data. and KPIs to drive strategic decisions, and navigate early-stage ambiguity with agility.
- A Leader Who Develops People: Build a high-performing team through open communication and clear accountability, empowering others to take ownership through a new store opening.
- Customer-Obsessed, Business-Grounded: Deliver exceptional brand experiences that balance great service with a healthy P&L, translating design enthusiasm into long-term customer loyalty.
If you’ve ever wanted to put your stamp on a store instead of just inheriting one, this is your chance.
About the Bellevue store:
- Our store address is: Lincoln Square North, Bellevue, WA 98004
- Store size: 8400 square feet
- Staff size/ model: 1x Store Manager, 2x Assistant Managers, 2x Sales Floor Leads (key holders), 6-8 Home Experts (associates)
- Hours of operation: The store is open 7 days per week, Monday - Saturday, 10 am - 8 pm, Sunday 11 am -7 pm
- Travel: You will be required to travel within the US and Canada. So you will require a valid passport.
Interview and Onboarding Schedule
First Interview
- A 45-minute virtual conversation with our Talent Acquisition team to discuss your background and interest in Article.
Second Interview
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An hour virtual deep dive into your retail leadership experience with a Store Manager and the Regional Visual Merchandising Manager.
Final Interview in Vancouver, BC
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Top candidates will be brought up to our Vancouver HQ for in-person interviews and a visit to our Strathcona retail store.
Onboarding & Training (Vancouver, BC)
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If hired, your first two weeks will be spent at our Vancouver HQ for hands-on training and connection with the broader Retail leadership team.
Financial Health & Performance
- Responsible for your store's financial health and profitability, driving revenue and exceeding targets.
- Support store team in setting and achieving KPI goals, by driving a culture of performance, cost awareness, and accountability. Develop the required business acumen to analyze results and plan & execute for improvement.
- Manage staff schedules and payroll; ensure store hours, staff schedules and employee expertise meet the needs of the customers and the store performance.
Team Leadership & Culture
- Build a high-energy culture of excitement and engagement focused on creating memorable experiences for our customer.
- Create effective succession, recruiting hiring and training plans.
- Develop seamless communication with other members of the Store Management Team.
Customer Experience & Brand Standards
- Provided an exceptional customer experience and role model service expectations.
- Ensure product and visual merchandising standards are executed, maintained, and enhanced, including window displays and in-store merchandising.
- Develop a strong knowledge of the Article product range.
- Handle escalated customer concerns and follow up with positive results.
- Lead and validate client strategy to build lasting relationships with existing customers and drive new customer acquisition.
An Operator Who Builds, Not Just Runs
- 5+ years of proven experience as a Store Manager or GM, ideally in furniture, design, or fashion retail.
- You've built systems and SOPs from scratch, not just followed them. You thrive in ambiguous, early-stage environments where the playbook doesn't exist yet.
- Strong financial acumen: you understand margin, labour efficiency, inventory turnover, and use data to drive decisions rather than just describe them.
- You hold yourself (and others) accountable to KPIs, and can diagnose and correct performance gaps quickly.
- You prioritize ruthlessly when resources are limited and adapt quickly when plans change.
A Leader Who Develops People
- You build high-performing teams by investing in skill development, setting clear expectations, and following through on both recognition and accountability.
- You don't shy away from hard conversations. You handle underperformance and conflict directly, fairly, and without drama.
- You communicate openly and keep your team aligned with store goals, especially through the uncertainty of a new opening.
- You empower your team to take ownership rather than creating dependency on you.
- You're energized by figuring things out alongside your team, not slowed down by the absence of structure.
Customer-Obsessed, Business-Grounded
- You deliver and model exceptional customer experiences that reflect the Article brand.
- You can connect a great customer interaction to a business outcome: conversion, loyalty, repeat visits.
- You act on customer feedback and build community relationships that turn first-time visitors into lifelong customers.
- You're curious about design trends, care about the product, and bring that enthusiasm into every customer conversation.
- You understand that great service and a healthy P&L aren't in conflict. They're interdependent.
Requirements
- Valid passport and ability to travel within the US and Canada.
- Legally authorized to work in the United States.
- Completion of a criminal background check.
Wealth
- Target Salary Range: is $100,000 to $120,000. The starting salary will be determined by your transferable skills, knowledge and work experience.
- Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligible employees receive an annual cash bonus.*
- 401(k) Match: 4% matched contributions to help you save for the future.
- Product Discount: 45% discount on our entire product range (15% for friends and family).
Vacation & Paid Time Off
- Paid Vacation: You start at 120 hours (3 weeks) of paid vacation (accrued annually).
- Paid Holidays: 8 paid company holidays + 1 Inclusion & Diversity day.
Total Health & Insurance Benefits
- Health Benefits: Benefits-eligible (First day of employment) with coverage for Medical, Dental, & Vision.
- Paid Sick Leave: 48 hours Sick/wellness (6 days, accrued annually).
- Insurance: Life & Disability insurance, and Travel Medical insurance.
- Tax-Advantaged Accounts: Health FSA (Flexible Spending Account) and Dependent Care FSA.
- Prorated
#INDARTICLERE
Hi there, we’re Article.
Since 2013, we’ve been redefining the furniture industry one sofa at a time.
Where we’re based:
- HQ: Vancouver, BC
- Asia HQ: Ho Chi Minh City, Vietnam
- Fulfillment centres: Calgary, Jacksonville, Richmond, & Patterson
- Retail Stores: Vancouver (open), San Francisco, Bellevue & Toronto (opening soon), with more locations opening in 2027.
Artificial Intelligence (AI) in Hiring:
At Article, we value authenticity and transparency in our hiring process. We want to get to know the real you, not an AI-generated version. Here are some guidelines around Artificial Intelligence in Hiring and what we expect from you.
From us, you can expect that humans make hiring decisions.
Criminal Background Checks:
Having a criminal record does not restrict your employment at Article. Criminal background checks are only conducted with your permission and after a conditional employment offer has been accepted.
The decision if a criminal record will restrict your employment will be made on a case-by-case basis, where we conduct an "individualized assessment"—a reasoned, evidence-based determination as to whether the applicant's past conviction has a direct and adverse relationship with the specific job duties of the position.
Work Authorization:
Unless otherwise stated, all open roles require legal authorization to work in the location where the job is based, without requiring VISA sponsorship.
For US-based roles, Article participates in E-Verify
Be Aware of Scam Jobs/ Recruitment Fraud:
Click here for more information on
Scam Jobs.
If you receive a suspicious message or job offer claiming to be from Article, please do not engage. Forward the message to
[email protected] so we can investigate.
Equal Opportunity Statement:
At Article, we value and respect individuals for their different talents, skills, abilities, and unique contributions. Employment decisions are based on merit and business needs, and not on race, ethnic origin, color, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, disability, genetic characteristics, personal beliefs, or any other classification protected by federal, state, provincial, and local laws and ordinances.
Accommodations:
Reasonable accommodations are related to a disability or another protected characteristic. Applicants can also request accommodation at any stage of the recruitment process by notifying the hiring team or emailing
[email protected]. This email is dedicated to accommodation requests only—non-related messages will not receive a response.
