Top 309 customer support Jobs in bellevue ne

Bilingual Customer Service Specialist
Amber Specialty Pharmacy —Omaha, NE
- From $19 an hour
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- Paid holidays
7d
Financial Customer Service Representative
Pacific Life —Omaha, NE
- $26 - $28 an hour
- Full-time
- Hybrid work
- Research
- Office
- Bachelor's degree
- Paid training
- Paid parental leave
Licensed Financial Services Representative
Pacific Life —Omaha, NE
- $29 - $35 an hour
- Full-time
- Hybrid work
- Research
- Office
- Bachelor's degree
- Paid parental leave
- Paid holidays
Business Development Representative (Automotive Service)
Edwards Chrysler Dodge Jeep Ram Fiat Village Pointe —Omaha, NE
- From $19 an hour
- Monday to Friday
- Dealership
- High school diploma or GED
- Business development
Quick Apply
Call Center Representative
UroHealth Partners —Omaha, NE
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —Omaha, NE
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
Customer Service Associate I
Dollar Tree —Bellevue, NE
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate - Temporary
Walgreens —Bellevue, NE
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Bellevue, NE
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Donation Center Support Associate
OSNI Ponca LLC —Bellevue, NE
- $15.00 - $22.80 an hour
- Part-time
- 18 years or older
- Computer literacy
- Pass drug screening
Quick Apply
Sales Support Associate II
Coach —Omaha, NE
- $15.00 - $18.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Sales Support Associate III
Coach —Omaha, NE
- $15.00 - $18.50 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Customer Service Representative
Applied Underwriters —Omaha, NE
- $21.12 an hour
- 8 hour shift
- Hospitality
- Office
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Customer Success Associate
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Office
- High school diploma or GED
- Paid parental leave
- Loan repayment program
Customer Success Manager
paypal —Omaha, NE
- $94,000 - $134,750 a year
- Full-time
- Hybrid work
- Office
- 3 years
- Bachelor's degree
- Health insurance
- Paid time off
Intake Specialist
Paul Davis Restoration of Omaha, NE —Omaha, NE
- $18 - $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep - Part Time
Cubby s Inc —Bellevue, NE
- Part-time
- Basic math
- English
- Phone etiquette
- Food provided
Customer Experience Representative
Orion Advisor Solutions —Omaha, NE
- $20.67 - $29.57 an hour
- Full-time
- Hybrid work
- Salesforce
- Mid-level
- Office
- Paid parental leave
- Loan repayment program
Customer Service Representative - State Farm Agent Team Member
Monica Rodriguez - State Farm Agent —Bellevue, NE
- $18 an hour
- Part-time
- Office
- Administrative experience
- Data entry
- Paid time off
- Opportunities for advancement
Quick Apply
Auto Customer Service Representatives
Corwin Toyota of Bellevue —Bellevue, NE
- From $16 an hour
- Full-time
- Microsoft Word
- Clean driving record
- Microsoft Excel
- Paid training
- Paid holidays

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Bilingual Customer Service Specialist

Amber Specialty Pharmacy -
Omaha, NE

Apply Now

Job Details

Full-time
From $19 an hour
7 days ago

Benefits

Paid holidays

Qualifications

Foreign language proficiency
HIPAA compliance
HIPAA
High school diploma or GED
Clinical confidentiality policies

Full Job Description

Additional Considerations (if any):

At Amber Specialty Pharmacy, our commitment to patient care is unmatched. Enjoy fulfillment in a career where you have the opportunity to make a positive impact on patients with complex and chronic conditions.

Starting at $19.00/hour
Bilingual Pay (must pass bilingual proficiency test)
Full-Time; In-Office
Hours: Rotating Shifts; M-F, 7:00 a.m. - 7:00 p.m.; Sat., 8:00 a.m. - 2:00 p.m.
Six paid holidays
Must pass post-offer, pre-employment drug background tests as allowed by state, federal, local ordinance, statutes and licensing/accreditation requirements.

Amber Specialty Pharmacy

Job Title: Patient Care Specialist, Bilingual

Department: Operations

FLSA: Non-Exempt

General Functions

Responsible for the day-to-day customer service activities and support of specifically assigned clients and customers. Responsible for inbound and outbound patient phone calls, prescription refill reminder calls, documentation of patient interaction, facilitation of patient-to-pharmacist consultations, patient enrollment functions, and assisting with patient needs and requests.

Reporting Relations

Reports to: Customer Care Center Manager

Direct Reports: None

Primary Responsibilities:

Conducts prescription refill reminder calls.
Responsible for inbound and outbound patient phone calls.
Facilitates patient-to-pharmacist consultations.
Provides assistance with all patients needs and requests.
Uses problem-solving skills to offer support to patients calling in; obtains and evaluates relevant information and provides quick resolutions to questions, concerns, and problems; provides follow-up when appropriate.
Keeps records of client/customer interactions and transactions.
Identifies and reports to direct supervisor on all call exceptions, positive or negative, and proposes actions, if necessary, to be taken in response to the exception.
Supports the development of methods of communication and coordination with pharmacy operations to ensure timely and accurate fulfillment of orders for patient requests and clients.
Responsible for monitoring and processing all orders and requests received via the website and by assigned clients/customers, communicates and coordinates with the appropriate personnel.
Works closely with direct supervisor to improve assigned customer experience on the website.
Uses bi-lingual skills to interact and communicate orally and in writing with providers, patients, and others as needed.
This position is office-based.

Professional Competencies:

Participates in team meetings to ensure company service objectives are being met.
Communicates all aspects that can assist the Sales Team as it relates to assigned customer retention and growth.
Audits own performance and recommend objectives and standards of performance.
Ability to learn MS Excel, Word, Outlook, Salesforce, CPR+.
Maintains knowledge of and utilizes software to provide best-in-class customer service.
Attention to detail with emphasis on organizational skills.
Ability to work with all levels of internal management and staff, as well as outside clients and vendors.

Required Qualifications:

HIPAA trained and/or the ability to work with and protect highly confidential patient and employee information
Ability to speak another language fluently and read/write in the language
Working knowledge of the healthcare industry

Educational Requirements:

High school diploma or equivalent

Physical Requirements:

Must be able to remain in a stationary position up to 90% of the time
The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc., and traverse conferences, meetings, and remote events
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
The ability to observe details at close range (within a few feet of the observer)

Working Conditions:

Normal office environment.

Equipment Used to Perform the Job:

Computers, keyboards, mouse, monitors, fax, and/or headsets for phone work. Software specific to the position, including but not limited to Microsoft Outlook and Skype. Must lift and traverse the area to move paper and supplies to use the equipment.

Contacts:

Frequently interact with co-workers, intradepartmental staff of the Company, managers, leaders, insurance providers, payers, vendors, and customers. This is a partial list of contacts and is subject to changes and alternatives.

Confidentiality:

The incumbent must maintain the confidentiality of personal information for the applications and licensing requirements, including any financial, strategic, or proprietary information. The Company does not consider this an exhaustive list of examples and may add or modify as deemed appropriate to the execution of the role.

Candidates must be able to pass a pre-employment drug test, background check, and health screening (if applicable).

Apply now and join our mission to provide exceptional patient care!

Apply Now

Refine Your Search

customer support jobs in bellevue ne

Bilingual Customer Service Specialist

Financial Customer Service Representative

Licensed Financial Services Representative

Business Development Representative (Automotive Service)

Call Center Representative

Part Time Onsite IT Support

Customer Service Associate I

Customer Service Associate - Temporary

Customer Service Associate I

Donation Center Support Associate

Sales Support Associate II

Sales Support Associate III

Customer Service Representative

Customer Success Associate

Customer Success Manager

Intake Specialist

Customer Service Rep - Part Time

Customer Experience Representative

Customer Service Representative - State Farm Agent Team Member

Auto Customer Service Representatives

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