Top 75 Direct support specialist Jobs in Bellingham, Ma

Customer Care Specialist
New England Ice Cream Corporation —Norton, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Regional Support Specialist - Westwood, MA
Anywhere Real Estate —Westwood, MA
- Full-time
- Computer literacy
- Mid-level
- Office
- Wellness program
- Paid parental leave
Early Intervention Specialist
AMEGO INC —Franklin, MA
- $20 - $25 an hour
- Part-time
- Clinic
- Adolescents
- Communication skills
- Mileage reimbursement
- Paid holidays
Quick Apply
4d
Developmental Specialist | Classroom Lead
May Institute —Randolph, MA
- $22 - $23 an hour
- Full-time
- Classroom
- High school diploma or GED
- Driver's License
- Paid training
- 403(b) matching
Quick Apply
14d
Day Program Specialist - Day time DSP - Dedham, MA
Delta Projects, Inc. —Dedham, MA
- $23.96 - $25.34 an hour
- Full-time
- Clean driving record
- Medication administration
- Residential
- 403(b) matching
- Health insurance
Quick Apply
Lead Inclusion Specialist
MetroWest YMCA —Hopkinton, MA
- Up to $20 an hour
- Full-time
- Background check
- Experience working with individuals with disabilities
- 5 years
- Employee discount
Quick Apply
Developmental Specialist - Day Hab Northboro
AMEGO INC —Northborough, MA
- $19.50 - $22.98 an hour
- Full-time
- CPR Certification
- Writing skills
- Mid-level
Quick Apply
Administrative Assistant I -Professional Development and Academic Innovation - Massasoit Community College
Massasoit Community College —Brockton, MA
- $4,304.11 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Professional development assistance
11d
Residential Support Specialist- TSS
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21 - $24 an hour
- Addiction Medicine
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
17h
Residential Support Specialist- Respite
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21 - $24 an hour
- Word processing
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
17h
Assistive Technology Specialist
Rhode Island College —Providence, RI
- $70,000 a year
- Weekends as needed
- Spanish
- Microsoft Excel
- Customer service
- Wellness program
- Disability insurance
Customer Care Specialist
Taco Family of Companies —Cranston, RI
- Full-time
- Hybrid work
- Spanish
- Marketing
- English
- Tuition reimbursement
- Work from home
Quick Apply
Residential Support Specialist-ACCS
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $21 - $24 an hour
- Overnight shift
- Word processing
- Computer literacy
- Maintenance
- Health insurance
- Dental insurance
17h
Behavioral Health Specialist
Brown University Health —East Providence, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- CPR Certification
- Inpatient
- Mid-level
11d
Behavioral Health Specialist II 1
Brown University Health —East Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- BLS Certification
- Inpatient
- Mid-level
Lead Residential Support Specialist- STAR Program
BEHAVIORAL HEALTH NETWORK INC —Worcester, MA
- $22.00 - $25.27 an hour
- Overnight shift
- Adults
- Mid-level
- Residential
- Health insurance
- Dental insurance
16h
Behavioral Health Specialist I PD
Brown University Health —East Providence, RI
- $18.13 - $29.90 an hour
- Day shift
- CPR Certification
- Inpatient
- Ability to lift 50 pounds
Support Specialist - Brain Injury Services
Eliot Community Human Services —North Attleboro, MA
- $20.50 an hour
- Full-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
7d
Behavioral Health Specialist I
Brown University Health —East Providence, RI
- $18.13 - $29.90 an hour
- 8 hour shift
- CPR Certification
- Inpatient
- Bachelor's degree
Recovery Support Specialist (RSS)- Part time/ Weekends Needed!
Square Medical Group —Framingham, MA
- $21 - $23 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d

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Customer Care Specialist

New England Ice Cream Corporation -
Norton, MA

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Parental leave
Vision insurance

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
Phone communication
Call center experience
Computer literacy
Spreadsheets
High school diploma or GED
Typing
Associate's degree
Account management
Office phone management
Quality data entry
Customer data entry

Full Job Description

The Customer Care Specialist is responsible for managing and expediting the day-to-day requests and issues that customers may have regarding orders, asset maintenance, immediate need of product and any other support tasks. This position provides exceptional support to our customers regarding delivery issues, special projects, routing requests, inventory issues, orders, recommending products, and more. The Customer Care Specialist makes complex decisions in managing projects, manages accounts, follows up, and facilitates effective communication between departments. The goal of a Customer Care Specialist is to proactively assist and advocate for our customers while driving sales for the business. Each Specialist plays a vital role in accomplishing the daily and long-term goals of the Customer Care team.

Essential Duties and Responsibilities

Maintain excellent customer service with both external and internal customers.
Ability to remain positive, empathetic, and professional during times of customer stress.
Maintain composure under pressure and proactively handle customer and internal issues/problems with minimal supervision.
Answer a high volume of incoming calls and make outgoing calls regarding all aspects of orders and deliveries.
Take initiative to upsell product and be able to make recommendations to customers.
Follows through on all requests/orders to ensure accuracy and timely delivery.
Handle complaints, confidently provide appropriate solutions and alternatives and maintain consistent and timely follow up with customers.
Take initiative in multi-department communication and coordination, providing additional information to the routing, accounting and sales departments regarding deliveries and orders.
Compile reports and troubleshoot quantity discrepancies between stock and records.
Maintain records of customer interactions, inquiries, comments, and complaints as necessary.
Maintain strict confidentiality of sensitive financial and customer information.
Perform general office duties including handling mail, filing, photocopying, faxing, and maintaining files and records.
Ability to be proactive and anticipate the needs of the other associates.
Ability to work independently and take responsibility for accounts.
Ability to multitask work while taking high volume inbound calls and making high volume outbound calls daily.
Additional duties as assigned.

Education and Experience

High school diploma or equivalent required.
Associate degree preferred.
Minimum 3-5yrs call center experience preferred.
Account Management preferred.
Experience in a corporate setting desirable.
Sales experience preferred.
Excell and computer experience required.

Skills/Qualifications

A good understanding of basic computer skills and the ability to learn how to use proprietary software. Proficient in MS Office Programs: Excel, Outlook and Word.
Proven data entry and phone skills are required.
Ability to think logically to provide answers to customer questions as well as resolutions for various issues that may arise.
Strong multi-tasking, follow-through, and organizational skills with the ability to pay close attention to detail.
Strong professional and proven written, verbal, and interpersonal communication skills.
Must be able to work effectively and clearly one-on-one and in groups; must be a quick, concise writer, able to write in a direct, effective manner.
Knowledge and experience in Distribution and/or in the Ice Cream/Food industry a plus.
Ability to interact confidently and proactively with all levels and departments within the company, including coordinating with field personnel.
Ability to address customers calmly when they are stressed or upset as well as be assertive when needed.

Training Required

Self-directed and on-the-job training

Working Environment

Internal office work environment (cubical)
Extensive verbal and computer work

Physical Demands

Routinely required to sit, walk, talk, see, hear, and move about the office facilities.
Routinely required to keyboard and manipulate small and large objects.

Salary:

Compensation for this position will be determined based on experience, education, and other relevant factors.

Equal Opportunity Employer:

New England Ice Cream Corporation is committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We welcome disabled applicants to request any reasonable accommodations necessary to facilitate their application process.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Education:

Associate (Preferred)

Experience:

Call Center: 3 years (Required)
Customer Service: 3 years (Preferred)
Account Management : 1 year (Preferred)
Microsoft Excel: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

direct support specialist jobs in bellingham, ma

Customer Care Specialist

Regional Support Specialist - Westwood, MA

Early Intervention Specialist

Developmental Specialist | Classroom Lead

Day Program Specialist - Day time DSP - Dedham, MA

Lead Inclusion Specialist

Developmental Specialist - Day Hab Northboro

Administrative Assistant I -Professional Development and Academic Innovation - Massasoit Community College

Residential Support Specialist- TSS

Residential Support Specialist- Respite

Assistive Technology Specialist

Customer Care Specialist

Residential Support Specialist-ACCS

Behavioral Health Specialist

Behavioral Health Specialist II 1

Lead Residential Support Specialist- STAR Program

Behavioral Health Specialist I PD

Support Specialist - Brain Injury Services

Behavioral Health Specialist I

Recovery Support Specialist (RSS)- Part time/ Weekends Needed!

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