Top 1774 Member services representative Jobs in Bellingham, Ma

Insurance & Benefits Customer Service Representative
Greene Resources - ProTech —Medfield, MA
- $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Commuter assistance
Quick Apply
Member Services Representative Full and Part Time
Planet Fitness - Woonsocket, Coventry,Warwick, Cumberland —Woonsocket, RI
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Business Representative
Mass General Brigham Incorporated —Foxborough, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- Hospital
- High school diploma or GED
- In-person
- Free parking
- Opportunities for advancement
Quick Apply
8d
HR Solution Center Representative Tier 1, 40 Hours.
UMass Memorial Health —Worcester, MA
- $20.18 - $36.32 an hour
- Online Application
- Hybrid work
- High school diploma or GED
- 1 year
- Communication skills
Concession Staff
Regal Cinemas, Inc —Bellingham, MA
- $16 an hour
- Part-time
- Serving
- Communication skills
- Entry level
Member Services Representative
Crunch Fitness - Red Brick —North Attleboro, MA
- $17 an hour
- Full-time
- Computer literacy
- Writing skills
- English
Quick Apply
HRIS Time Administrator - REMOTE
Ryder System —Providence, RI
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
Front Desk Insurance Receptionist
Deland, Gibson Insurance Associates Inc. —Franklin, MA
- $42,000 - $55,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
7d
Member Services Representative
Anytime Fitness - 027669 —Uxbridge, MA
- $15 - $20 an hour
- Part-time
- Cleaning
- Communication skills
- Entry level
- Gym membership
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Insurance Customer Service Representative
AAA Northeast —Providence, RI
- $23.00 - $27.25 an hour
- Full-time
- Remote
- Background check
- Research
- High school diploma or GED
- Wellness program
- Health insurance
Quick Apply
Patient Care Coordinator
Optum —Worcester, MA
- $18 - $32 an hour
- 8 hour shift
- Hybrid work
- 18 years or older
- Microsoft Outlook
- Pass drug screening
Independent Member Advocate - Hybrid (Medfield, MA)
OneDigital —Medfield, MA
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Commuter assistance
- Disability insurance
Ambulatory Service Representative, Otolaryngology, 40 Hours, Days
UMass Memorial Health —Worcester, MA
- $20.94 - $29.27 an hour
- 8 hour shift
- Urgent Care
- Outpatient experience
- 3 years
3d
Patient Access Coordinator
Sturdy Health —Attleboro, MA
- $23.71 - $36.14 an hour
- Full-time
- HIPAA
- Mid-level
- Outpatient experience
- Health insurance
- Dental insurance
10d
Ambulatory Service Representative, Endoscopy Suite, 20 Hours, Days
UMass Memorial Health —Southborough, MA
- $19.53 - $32.06 an hour
- Part-time
- Urgent Care
- 3 years
- High school diploma or GED
Rx Records Representative II
CVS Health —Providence, RI
- $17.00 - $31.30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Full-Time Member Service Representative
Hockomock YMCA —Franklin, MA
- $18 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
2d
Registration Services Representative II
Newton-Wellesley Hospital —Newton, MA
- $19.81 - $28.30 an hour
- Part-time
- Hospital
- Customer service
- Administrative experience
- Opportunities for advancement
Quick Apply
Lab Technician - Biology
Framingham State University —Framingham, MA
- $2,405.69 a week
- Weekends as needed
- Laboratory
- Mid-level
- University
- Dental insurance
Member Services Representative
St. Mary's Credit Union —Framingham, MA
- $20 - $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
Quick Apply

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Insurance & Benefits Customer Service Representative

Greene Resources - ProTech -
Medfield, MA

Quick Apply

Job Details

Full-time
$30 an hour

Benefits

Commuter assistance

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Position: Insurance & Benefits Customer Service Representative

Location: Medfield, MA (Hybrid)

Pay: $30/hour

Education: High school diploma or equivalent.

Type: Full-time; Direct Hire

Greene Resources is seeking an Insurance & Benefits Customer Service Representative to join a growing and dynamic team! The Insurance & Benefits Customer Service Representative serves as the first point of contact for members, providing concierge-level support via phone and email. This role is responsible for delivering an exceptional member experience by answering benefit questions, educating members on available resources, and resolving claims and billing issues efficiently.

Job Description:

Handle a high volume of inbound phone calls and emails while maintaining a 90% or higher call answer rate.
Explain healthcare plan benefits and coverage.
Assist members in locating in-network physicians and healthcare facilities.
Educate members on self-service tools and available resources.
Make outbound calls to providers regarding eligibility and benefits.
Advocate on behalf of members with providers, pharmacies, and insurance carriers to resolve issues.
Respond to inquiries regarding Flexible Spending Accounts (FSA), Commuter benefits, Ancillary benefits, COBRA, and Medicare.
Troubleshoot debit card declines and online portal access issues.
Research eligibility and claims discrepancies and partner with internal teams to resolve them.
Support renewal activities by updating client/member contact information and benefit materials.
Verify member eligibility and claim payment information for healthcare providers.
Accurately document all member interactions.
Respond promptly to email inquiries and complete follow-up communications.
Escalate complex issues when appropriate.
Build and maintain strong relationships with members and clients.
Maintain a customer satisfaction (CSAT) score of 3.0 or higher.

Position Requirements:

High school diploma or equivalent.
Previous call center experience.
Strong customer service mindset with a professional and friendly demeanor.
Excellent verbal and written communication skills.
Strong interpersonal and problem-solving abilities.
Ability to learn quickly and adapt to changing processes.
Comfortable working in a fast-paced, high-volume environment.
Reliable, organized, and able to manage multiple priorities.

Preferred Experience:

6 months to 2+ years of customer service experience within employee benefits or healthcare.
Two years of group benefits experience preferred.
Knowledge of healthcare benefits and claims.
Experience communicating benefit information to members.
Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Greene Resources is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

#GRPRO

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Refine Your Search

member services representative jobs in bellingham, ma

Insurance & Benefits Customer Service Representative

Member Services Representative Full and Part Time

Patient Business Representative

HR Solution Center Representative Tier 1, 40 Hours.

Concession Staff

Member Services Representative

HRIS Time Administrator - REMOTE

Front Desk Insurance Receptionist

Member Services Representative

Insurance Customer Service Representative

Patient Care Coordinator

Independent Member Advocate - Hybrid (Medfield, MA)

Ambulatory Service Representative, Otolaryngology, 40 Hours, Days

Patient Access Coordinator

Ambulatory Service Representative, Endoscopy Suite, 20 Hours, Days

Rx Records Representative II

Full-Time Member Service Representative

Registration Services Representative II

Lab Technician - Biology

Member Services Representative

I want to receive the latest job alert for member services representative in bellingham, ma

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