Top 97 Guest services manager Jobs in Bellingham, Wa

Hotel General Manager Bellingham WA
Four Points by Sheraton Bellingham —Bellingham, WA
- $110,000 - $120,000 a year
- Full-time
- 5 years
- Hotel
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply
Office Manager & Member Services Coordinator
Bellingham Golf & Country Club —Bellingham, WA
- $20 - $24 an hour
- Part-time
- Serving
- Office
- Administrative experience
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12d
Front of House Manager
Storia Cucina —Bellingham, WA
- From $30 an hour
- Weekends as needed
- Mid-level
- Continuous improvement
- Mentoring
- Paid training
- Health insurance
Quick Apply
Bartender Manager
Sliced —Bellingham, WA
- $20.31 - $32.28 an hour
- Part-time
- Bar
- Inventory management
- Mid-level
Quick Apply
Shift Leader Mount Vernon Arby's
Ambrosia QSR —Mount Vernon, WA
- $17.75 - $18.75 an hour
- Part-time
- 18 years or older
- ServSafe
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
General Manager - Fairfield by Marriott Burlington
Merete Hotel Management —Burlington, WA
- $80,000 - $90,000 a year
- Full-time
- Background check
- Clean driving record
- English
- Health insurance
- Dental insurance
Quick Apply
9d
Complex Rooms Division Director | Hotel Leo & Heliotrope Hotel
Columbia Hospitality Inc —Bellingham, WA
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Data analysis skills
- Health savings account
- Paid holidays
Quick Apply
2d
General Manager
Lena Brands LLC —Bellingham, WA
- $80,168.40 - $81,000.00 a year
- Full-time
- Background check
- Sales
- Pass drug screening
- Health savings account
- Disability insurance
Store Manager - Spirit
Spirit Halloween —Bellingham, WA
- $24.13 - $24.38 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
- Paid sick time
EVENT & HOSPITALITY ASSISTANT
Mount Baker Theatre —Bellingham, WA
- $20.60 - $26.10 an hour
- Part-time
- CPR Certification
- Clean driving record
- Customer service
Quick Apply
10d
Ambassador
Basecamp Fitness - Bellingham —Bellingham, WA
- $20 - $23 an hour
- Part-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid training
Quick Apply
Store Manager (Store 0719)
GameStop Inc —Bellingham, WA
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
Assistant Golf Professional
Troon WA Leasing BH LLC —Bellingham, WA
- $24 - $28 an hour
- Full-time
- Merchandising
- Cash register
- Team management
- Health savings account
- Health insurance
Quick Apply
Assistant Front Office Manager | Semiahmoo Resort
Columbia Hospitality Inc —Blaine, WA
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Health savings account
Quick Apply
3d
Assistant Store Manager - Spirit
Spirit Halloween —Bellingham, WA
- $21.13 - $21.38 an hour
- Seasonal
- 18 years or older
- Merchandising
- Mid-level
- Paid sick time
Hotel Sales Manager
SpringHill & TownePlace Suites —Bellingham, WA
- $25 - $30 an hour
- Weekends as needed
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
13d
Property Manager - West RV
Equity LifeStyle Properties —La Conner, WA
- $34.04 an hour
- Full-time
- Clean driving record
- Sales
- Customer service
- Paid holidays
- Health insurance
Full Time Assistant Store Manager (Store 0719)
GameStop Inc —Bellingham, WA
- $21.88 - $25.88 an hour
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Retail Keyholder (Store 0719)
GameStop Inc —Bellingham, WA
- $19.63 - $22.38 an hour
- Extended hours
- 18 years or older
- Spanish
- Writing skills
- Health insurance
- 401(k)
Quick Apply
Shift Lead
Lena Brands LLC —Bellingham, WA
- $19.13 - $23.00 an hour
- Part-time
- Ability to climb stairs
- Accounting
- Cleaning
- Health insurance
- Dental insurance

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Hotel General Manager Bellingham WA

Four Points by Sheraton Bellingham -
Bellingham, WA

Quick Apply

Job Details

Full-time
$110,000 - $120,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication

Full Job Description

The Four Points by Sheraton, Bellingham, is proudly managed by Providence Hospitality Partners. We are based in Denver, Colorado, and were founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.

POSITION REQUIRES PREVIOUS FULL SERVICE HOTEL BRAND EXPERIENCE

SUMMARY: The General Manager is responsible for directing and coordinating activities of the hotel to obtain optimum efficiency and economy of operations and maximize profits. The hotel general manager plays a pivotal role in guest satisfaction by ensuring high standards of service, addressing guest and associate concerns promptly, and constantly seeking ways to enhance their experience. This role involves overseeing all departments to ensure they work in harmony and productively. The General Manager is directly responsible for meeting brand standards, guest experience, total revenue, gross operating profit, hotel positioning in marketing and revenue management, community relations, and associate experience.

DUTIES AND RESPONSIBILITIES:

Plans, develops and implements organization policies and goals
Ensures adherence to all Marriott brand standards and system requirements
Preparation of and achievement of budget
Managing owner expectations and communications
Coordinates activities of departments within the hotel to ensure operational efficiency
Directs and coordinates promotion of hotel services to develop new markets, increase share of market, and obtain competitive position in industry
Analyzes department budget requests to identify areas in which reductions can be made and allocates operating budget
Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required
Directs preparation of directives to Regional Director of Operations outlining policies, programs, or operational changes that need to be implemented
Promotes hotel within local associations
Performs other related duties as assigned by management

SUPERVISORY RESPONSIBILITIES:

Directly supervises managers within the department(s): Sales, Accounting, Front Office, Housekeeping, Laundry, Maintenance, Food and Beverage, Catering.
Indirectly supervises employees within the department(s)
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS:

Willingness and desire to create a team learning environment and to foster a positive, fulfilling work environment
Demonstrated ability to balance department efficiency and service excellence
Willingness to assist employees in order to achieve departmental goals
Demonstrated strengths in teambuilding and leadership skills
Supervisory experience or demonstrated willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing employee performance
Demonstrated ability to lead and motivate employees with confidence in work processes and goals
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with employees at various levels across the company and guests
Demonstrated ability to work well with cross-functional groups
Ability to work independently, prioritize workload and deliver quality results on time while working on multiple projects simultaneously.

EDUCATION AND EXPERIENCE:

Bachelor's degree required or equivalent experience
Five years of previous General Manager experience at a hotel
Marriott brand management experience preferred

COMPETENCIES:

Technical Skills-Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Change Management—Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Delegation-Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results
Leadership-Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
Managing People-Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
Business Acumen-Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Diversity-Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics-Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Strategic Thinking-Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Regularly required to stand and walk
Frequently required to sit
Regularly required to utilize hand and finger dexterity and visual acuity to operate computer equipment and/or use a keyboard
Occasionally required to lift/push/carry items less than 25 lbs.

SALARY: $110,000 - $120,000 annually plus bonus eligible

BENEFITS:

Medical, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Company paid Basic Life and AD&D Insurance
401(k) with Company match
Paid Time Off and State required sick pay
8 Paid Holidays
Hotel discounts by brand

Quick Apply

Refine Your Search

guest services manager jobs in bellingham, wa

Hotel General Manager Bellingham WA

Office Manager & Member Services Coordinator

Front of House Manager

Bartender Manager

Shift Leader Mount Vernon Arby's

General Manager - Fairfield by Marriott Burlington

Complex Rooms Division Director | Hotel Leo & Heliotrope Hotel

General Manager

Store Manager - Spirit

EVENT & HOSPITALITY ASSISTANT

Ambassador

Store Manager (Store 0719)

Assistant Golf Professional

Assistant Front Office Manager | Semiahmoo Resort

Assistant Store Manager - Spirit

Hotel Sales Manager

Property Manager - West RV

Full Time Assistant Store Manager (Store 0719)

Retail Keyholder (Store 0719)

Shift Lead

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