Top 16 Help desk support agent Jobs in Bellingham Ma

Help Desk Support Agent
MassCA —Walpole, MA
- Extended hours
- Bilingual
- School experience
- Google Workspace
5d
Real Estate Agent (Rentals)
Kingston Real Estate & Management —Brookline, MA
- $50,000 - $150,000 a year
- Weekends as needed
- Hybrid work
- 11+ years
- No experience needed
- Mid-level
- Work from home
- Professional development assistance
Quick Apply
Front Desk Agent
East Coast Fitness —Worcester, MA
- $15 - $18 an hour
- Part-time
- Heavy lifting
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Desktop and Field Sales Support Specialist
Cogent Biosciences —Waltham, MA
- $35 - $42 an hour
- Azure
- Microsoft Outlook
- Mid-level
- Free parking
- Paid parental leave
Quick Apply
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
1d
Guest Service Agent
Hilton Garden Inn Marlborough —Marlborough, MA
- $16.50 - $18.00 an hour
- Part-time
- Accounting
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
5d
Senior Support Technician
Paragus Strategic IT —Worcester, MA
- $74,000 - $130,000 a year
- Full-time
- 5 years
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Shipping & Receiving Agent
MassCA —Walpole, MA
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
5d
Esthetician: Nights & Weekends
Massage Envy —Providence, RI
- $45 - $65 an hour
- Part-time
- Leadership
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Licensed Real Estate Agent
Berkshire Hathaway Home Services Commonwealth —Hopkinton, MA
- $104,326.16 - $500,000.00 a year
- Part-time
- Office
- Real Estate License
- In-person
- Flexible schedule
Quick Apply
3d
Area Director (Staff Assistant) - Framingham State University
Framingham State University —Framingham, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- English
- Office
Area Director (Staff Assistant)
Framingham State University —Framingham, MA
- $50,000 - $55,000 a year
- Weekends as needed
- Spanish
- English
- Office
Middle Market Underwriter
Central Insurance Company —Waltham, MA
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
Esthetician: 5+ Years Experience
Massage Envy —Cranston, RI
- $45 - $65 an hour
- Weekends as needed
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply

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Call Center Customer Service Agent
Fortuity —Columbus, OH
Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.
$16 - $20 an hour
Quick Apply
11d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
Reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. As the first point of contact at the front desk, the…
$16 - $18 an hour
Quick Apply

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help desk support agent jobs near bellingham ma

Help Desk Support Agent

MassCA
Walpole, MA

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Job Details

Full-time
5 days ago

Qualifications

Google Workspace
Equipment troubleshooting
Windows

Full Job Description

Help Desk Support AgentPosition SummaryThe Help Desk Support Agent provides frontline technical support for students, caregivers, and staff within MassCAs fully hybrid learning environment. This role supports the districts 1:1 device initiative for staff and students by troubleshooting hardware, software, connectivity, and access issues while ensuring timely resolution of support requests. The Help Desk Support Agent plays a critical role in maintaining uninterrupted student access to instruction and technology resources.The position requires strong customer service skills, technical troubleshooting abilities, and the ability to communicate effectively with staff, students, and families in a virtual environment.Essential Duties and Responsibilities- Provide frontline technical support for students, caregivers, and staff.- Troubleshoot device hardware, software, login, connectivity, and platform access issues.- Support students and families with navigating educational platforms, coursework systems, and learning tools.- Manage and respond to requests through the ticketing, phone, and live chat systems.- Escalate unresolved or complex technical issues to the Supervisor of Technology.- Coordinate device replacement requests with the Shipping & Receiving team.- Assist with onboarding support and basic technology training for students and caregivers.- Set up, configure, and maintain student and staff devices.- Document support issues, resolutions, and recurring technical concerns.- Support device repair, warranty, and replacement workflows.- Maintain confidentiality and compliance with FERPA and district technology policies.- Assist Shipping & Receiving operations during peak periods, including summer device deployment.- Participate in staggered scheduling to provide extended Help Desk coverage.- Support district cybersecurity and data privacy practices.- Perform additional duties as assigned.Required Qualifications- Associate degree or relevant certification in Information Technology, Computer Science, or related field preferred; equivalent experience considered.- Experience providing technical support or customer service.- Knowledge of Windows, Chromebook, and Google Workspace environments.- Strong troubleshooting and problem-solving skills.- Excellent communication and interpersonal skills.- Ability to explain technical concepts to non-technical users.- Ability to manage multiple priorities in a fast-paced environment.- Commitment to providing high-quality customer service.- Preferred Qualifications- Experience supporting students or families in an educational environment.- Experience with ticketing systems, remote support tools, or device management platforms.- Familiarity with Google Admin Console and remote support software.- Bilingual skills preferred.Work Environment- Full-time in person position at 300 Foxborough Blvd, Foxborough, MA 02035- Extended or staggered work hours required.- Increased workload during school startup periods and major system rollouts.- Ability to lift, carry, and move boxes and technology equipment up to 50 pounds.- Ability to stand, bend, and move throughout the workday.- Ability to operate standard office and shipping equipment.Terms of EmploymentFull-time in person position at 300 Foxborough Blvd, Foxborough, MA 02035Salary established by TECCA.Subject to successful background and fingerprint checks in accordance with state requirements.

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Refine Your Search

help desk support agent jobs in bellingham ma

Help Desk Support Agent

Real Estate Agent (Rentals)

Front Desk Agent

Desktop and Field Sales Support Specialist

Front Desk Supv

Guest Service Agent

Senior Support Technician

Shipping & Receiving Agent

Esthetician: Nights & Weekends

Licensed Real Estate Agent

Area Director (Staff Assistant) - Framingham State University

Area Director (Staff Assistant)

Middle Market Underwriter

Esthetician: 5+ Years Experience

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