Top 223 Helpdesk technician Jobs in Beltsville, Md

Desktop Support Specialist (Temporary Position)
Sanametrix —Washington, DC
- $23 - $27 an hour
- Temporary
- Background check
- Bachelor of Science
- Mid-level
Quick Apply
10d
Mobile Support Technician
Federal Professional Solutions —Washington, DC
- From $30 an hour
- Full-time
- Background check
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Printer Technician
Advanced Programs, Inc. —Columbia, MD
- $25 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
14d
HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance
General Dynamics Information Technology —Washington, DC
- $107,744 - $126,500 a year
- Bachelor of Science
- English
- Mid-level
- Paid holidays
- On-the-job training
Help Desk Technician (Tier 1)
DCI Solutions —Washington, DC
- $70,000 - $100,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Helpdesk Technician
Everwatch —Annapolis Junction, MD
- $55.38 - $75.97 an hour
- Mid-level
- Bachelor's degree
- Communication skills
3d
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
IT Support Technician I
Grossberg Company LLP —Bethesda, MD
- $50,000 - $75,000 a year
- Online Application
- Office
- Windows
- High school diploma or GED
Quick Apply
Helpdesk Technician - Tier II
CELESTIAL INNOVATIONS GROUP LLC —Washington, DC
- $70,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
The Ford Agency —Washington, DC
- $51,000 - $82,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
- $84,900 - $178,400 a year
- Full-time
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Health insurance
Tier 1 Helpdesk Technician
HUMAN TOUCH LLC —Silver Spring, MD
- $17.50 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Windows
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician Tier 2
International Computer Sciences Inc —Annapolis, MD
- $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician
Howard University —Washington, DC
- $72,727 - $80,000 a year
- Full-time
- Computer Science
- Word processing
- Mid-level
- 403(b) matching
- Commuter assistance
12d
Help Desk / Field Support Technician
CyberLinx Solutions LLC —Annapolis Junction, MD
- Full-time
- Windows
- Entry level
Quick Apply
IT Operations Assistant
The Arc Montgomery County —Derwood, MD
- $41,097 - $43,177 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
4d
Managed Services Help Desk Technician
Hub Orion —Washington, DC
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
2d
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
M.C. Dean, Inc —Tysons, VA
- $75,520 - $94,400 a year
- Full-time
- 6 years
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Tier 1 Helpdesk Technician
AAC Inc —Washington, DC
- Full-time
- Bachelor of Science
- Mid-level
- Windows
Quick Apply
2d
HELP DESK TECHNICIAN
Emagine IT —Washington, DC
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
4d

I want to receive the latest job alert for helpdesk technician in beltsville, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near beltsville, md

Desktop Support Technician jobs in Washington, DC

Helpdesk Technician jobs in Washington, DC

Helpdesk Specialist jobs in Washington, DC

Mobile Technician jobs in Washington, DC

IT Support jobs in Bethesda, MD

Desktop Support Technician jobs in Rochester, NY

Desktop Support Technician jobs in Andrews Afb, MD

Rv Technician jobs in Georgia

Er Technician jobs in Menifee, CA

Desktop Support Technician jobs in New Berlin, WI

Desktop Support Technician jobs in Chattanooga, TN

Peer Support jobs in Charlotte, NC

Office Support jobs in New York, NY

Helpdesk Technician jobs in Helena, AL

Helpdesk Technician jobs in Manchester, CT

Helpdesk Technician jobs in Troy, MI

Helpdesk Technician jobs in Westport, CT

Patient Care Technician jobs in Staten Island, NY

Full Time Remote Pharmacy Technician jobs in Florida

Anesthesia Technician jobs in Birmingham, AL

Desktop Support Specialist (Temporary Position)

Sanametrix -
Washington, DC

Quick Apply

Job Details

Temporary
$23 - $27 an hour
10 days ago

Qualifications

Computer operation
Serving clients
In-person customer service
Bachelor's degree
Internal employee customer service
Computer hardware
Customer support ticket management
Network support
Desktop administration
Ticketing system technical support

Full Job Description

**** US Citizenship is required****

Job Summary

Sanametrix is a minority-owned small business headquartered in Arlington, Virginia. We specialize in providing focused research and analysis, technology, and program support solutions to federal agencies.

Sanametrix is currently identifying qualified candidates for a temporary on-site Desktop Support Specialist position located in Washington, DC. The position is expected to last six-months, but may have the option to extend.

This is a full-time position with a work schedule of 8:00 AM EST to 5:00 PM EST, Monday through Friday.

Responsibilities:

Provide Tier 1 and Tier 2 end-user support.
Deploy, configure, troubleshoot, and replace laptops, peripherals, and software.
Support Windows 11, Microsoft 365, Active Directory, VPN, and ServiceNow.
Perform device imaging, data migration, refresh, and onboarding support.

· Maintain a professional attitude and appearance, while consistently providing excellent customer service. Examples of these qualities are a good work ethic, assisting team members when needed, and being a positive contributor to the workplace environment.

· Consistent, dependable customer service to clients and colleagues in person, on the phone, in written communications, and on video communications.

· Able to work well under pressure and to meet deadlines with calm and poise.

· Relocate IT equipment including desktop computers, monitors, portable data storage devices, and other general peripherals.

· Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required.

· Connect and configure IT devices to use computer networks.

· Support desktop maintenance, including inventory and software distribution, and security maintenance, including virus updates and patch management.

· Develop end-user documentation and instructions.

· Contribute knowledge and updated information to maintain the Desktop Support SOPs and Training manuals for support.

· Use an IT ticket system, is responsible for receiving and tracking trouble tickets and requests, assigns them to a technical specialist (could be themselves or someone else) for action and ensures that their tickets are resolved, and closed out with the customer and in the system.

· Stay in regular communication throughout the day with other tiers of support and Management staff.

· Participates in troubleshooting of issues with the drive towards root cause identification.

Required Skills, Qualifications, Certifications:

· Must be able to obtain and maintain a 6C Public Trust security clearance.

· Bachelor’s degree in a technical discipline with three (3) or more years of technical support experience or five (5) or more years technical support experience without a degree. Technical support is defined as experience with current desktop and laptop computers and various operating systems to include one or more of the following: Windows 11, Mac OS 15, and Microsoft Office suite.

Experience using ticketing system (preferably ServiceNOW)
Strong customer service and equipment support skills
Strong written and oral communications

Desired Skills, Qualifications, Certifications:

· Dell Certified Technician

· Help Desk Institute (HDI)

· CompTIA A+

· CompTIA Network+

· CompTIA Security++

· BA/BS in a technical discipline

· MCSA: Windows 11

· MCSE: Desktop Infrastructure

· MCDST: Microsoft Certified Desktop Support Technician

· ITIL Certification

Pay: $23.00 - $27.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in beltsville, md

Desktop Support Specialist (Temporary Position)

Mobile Support Technician

Customer Service Printer Technician

HELP DESK MANAGER (MAC SPECIALIST / QUALITY ASSURANCE) - Top Secret clearance

Help Desk Technician (Tier 1)

Helpdesk Technician

Help Desk Technician

IT Support Technician I

Helpdesk Technician - Tier II

IT Help Desk Technician

Outreach Subject Matter Expert (SME)

Tier 1 Helpdesk Technician

Help Desk Technician Tier 2

Desktop Support Technician

Help Desk / Field Support Technician

IT Operations Assistant

Managed Services Help Desk Technician

Tech Specialist 1 (Helpdesk Technician) -Tysons, VA

Tier 1 Helpdesk Technician

HELP DESK TECHNICIAN

I want to receive the latest job alert for helpdesk technician in beltsville, md

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected