Top 37 Customer service representative Jobs in Bemidji, Mn

Customer Service Representative FT
FIRST NATIONAL BANK OF BEMIDJI —Bemidji, MN
- $18 - $20 an hour
- Overtime
- Basic math
- Office
- High school diploma or GED
- Profit sharing
- Paid parental leave
Inside Sales & Customer Service
AirCorps Aviation —Bemidji, MN
- $27 - $37 an hour
- ERP systems
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Automotive Customer Service Advisor
Motor Works Auto —Bemidji, MN
- $65,000 - $90,000 a year
- Full-time
- Team management
- 1 year
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service/Sales
Home Depot —Bemidji, MN
- $16.50 - $19.50 an hour
- Entry level
Pharmacy Customer Service Associate
Walgreens —Bemidji, MN
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
14d
Pro Customer Service/Sales
Home Depot —Bemidji, MN
- $16.50 - $18.50 an hour
- Entry level
- Commercial
Customer Service
KFC —Bemidji, MN
- Heavy lifting
- Customer service
- Ability to lift 50 pounds
- Flexible schedule
Quick Apply
Customer Service Associate I
Dollar Tree —Bemidji, MN
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate I
Family Dollar —Cass Lake, MN
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Bilingual Customer Retention Representative (Remote)
American Income Life Insurance Company —United States
- Full-time
- Remote
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
6d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Customer Service Representative FT

FIRST NATIONAL BANK OF BEMIDJI -
Bemidji, MN

Apply Now

Job Details

Full-time
$18 - $20 an hour

Benefits

Profit sharing
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Employee stock ownership plan
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Customer Service Representative

Job Description

Department: CSR & Branch Operations

Position Type: Full-Time or Part-Time, Non-Exempt

Compensation Range: Starting $18.00 – 20.00 per hour

Reports To: Branch Manager or Main CSR Manager

POSITION SUMMARY

This position serves both internal and external customers and every effort should be made to do so whenever the opportunity presents itself.

This position does not involve direct day to day supervision of employees.

Confidentiality of customer information cannot be overstated. It is expected that all customer information be kept in the strictest confidence. We must do whatever it takes to ensure that our relationships with the public are not jeopardized.

This position is the main “point of contact” for the majority of customers in their day-to-day transactions generally associated with banking. These transactions may include deposits, withdrawals, balance or statement inquiries, loan payments, and card transactions, among others. In addition to the handling of such transactions in an efficient and tactful manner, it is expected that CSRs demonstrate genuine interest and helpfulness in identifying product and services that will be the most beneficial to each customer. This includes keeping informed of product and service offerings, recognizing situations that suggest a need for additional or different products and services, and taking proactive steps to explain these to our customers or referring them to someone who is better informed and can give a more detailed explanation.

SKILLS & ABILITIES

Capability of exercising good judgement
Pleasant and helpful personality
Ability to communicate effectively with co-workers and customers
Ability to proficiently utilize technology
Portray a professional appearance at all times
Basic math skills

DUTIES & RESPONSIBILTIES

Accept and process deposits of all types to established accounts
Cash checks (within limits set forth by management), pay withdrawals from savings accounts, and redeem savings bonds
Ensure adequate identification and proper and full recourse on all items accepted
Receive payments on Checking Reserve Accounts, Loans, Safe Deposit Boxes, and various other accounts
Process mail deposits
Issue money orders and cashier’s checks
Issue cash advances, buy and sell Canadian currency, accept coin requests, accept check reorders, make address changes, and process new enrollments for bank products and services
Recognize opportunities to cross-sell products and services offered through FNBB
Balance cash drawer
Assist with rolled coin
Alert the supervisor to any unusual situations which should come to the attention of all the CSRs or management
Become well versed with the Bank Secrecy Act and Reg CC, and follow all procedures adopted by management
Attend required staff meetings
Follow security procedures
Support a diverse and inclusive culture
Abide by all policies, procedures, and expectations set forth in the Employee Manual or requested by Management

HOURS

Scheduled between the hours of 8:00am – 6:00pm, Monday through Friday; however hours will vary by location
8:00am – 12:00pm every other Saturday
This position is not eligible for hybrid work
Location may change by need between the two branches and will be scheduled accordingly
It is expected that work be completed, therefore additional hours may be required in order to accomplish certain tasks
Timecards are required and any time over 40 hours will be paid at the rate of time-and-one-half

JOB REQUIREMENTS

Education: High school diploma or equivalent required
Experience: Previous customer service experience and cash handling experience are preferred

COMPENSATION RANGE

The starting compensation range for this position is: $18.00 - $20.00 per hour
This range reflects the base compensation for this position. Please note that the specific compensation for the role will be determined based on your experience, qualifications, and internal equity considerations

PHYSICAL DEMANDS/WORK ENVIROMENT

Manual dexterity for repetitive use of computers, calculators, and telephones
Stand for long periods of time
Lift up to 25 pounds on an occasional basis
Primary work environment for this position is that of a typical office setting

BENEFITS

Health and Dental Insurance (partially employer paid)
- HSA (employer contributions)
Vision Insurance
Medical & Dependent Care FSA
Employer paid Life & Long-Term Disability Insurance
Optional Life Insurance
AFLAC

Employee Stock Ownership (“ESOP”)
Profit Sharing
Paid Parental Leave
Paid Time-Off (“PTO”)
Paid Holidays
Employee Assistance Program (“EAP”)
Clothing Reimbursements
Additional in-house products

First National Bank Bemidji is an Equal Employment Opportunity (“EEO”) and Affirmative Action (“AA”) employer of women, minorities, individuals with disabilities and veterans.

It is the policy of First National Bank Bemidji to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, First National Bank Bemidji will provide reasonable accommodations for qualified individuals with disabilities.

First National Bank of Bemidji has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and First National Bank of Bemidji reserves the right to change this job description and/or assign tasks for the employee to perform, as First National Bank of Bemidji may deem appropriate.

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Refine Your Search

customer service representative jobs in bemidji, mn

Customer Service Representative FT

Inside Sales & Customer Service

Automotive Customer Service Advisor

Customer Service/Sales

Pharmacy Customer Service Associate

Pro Customer Service/Sales

Customer Service

Customer Service Associate I

Customer Service Associate I

Bilingual Customer Retention Representative (Remote)

Insurance Service Agent - Ukrainian & Russian Speaker

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