Top 3 client services coordinator Jobs in bend, or

PATIENT SERVICES COORDINATOR
Center for Vein Restoration —Bend, OR
- $18 - $20 an hour
- Full-time
- Remote
- Spanish
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
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23h
Client Executive
EPIC Brokers —Bend, OR
- $100,000 - $110,000 a year
- Remote
- Mid-level
- Analysis skills
- Driver's License
- Paid parental leave
- Paid holidays
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Client Services Coordinator
PERSONALIZED NUTRIENTS LLC —Sisters, OR
- $25 - $27 an hour
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Health insurance
- Paid time off
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PATIENT SERVICES COORDINATOR

Center for Vein Restoration -
Bend, OR

Quick Apply

Job Details

Full-time
$18 - $20 an hour
23 hours ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

High school diploma or GED

Full Job Description

CVR: Where Purpose Meets Work-Life Balance
We believe that when people feel supported, they thrive. That’s why Center for Vein Restoration (CVR) has created a healthcare workplace rooted in purpose, belonging, and trust, where every team member is empowered to grow, contribute, and make a positive impact.

With a 98% patient satisfaction rating, our success is driven by the people who show up every day with talent, passion, and heart. We support work-life balance through consistent weekday-only schedules with no nights, weekends, or on-call shifts. If you’re looking for a place where your work truly matters, where you’ll be encouraged, respected, compensated, and celebrated, we’d love to meet you!

The Patient Services Coordinator (PSC) is responsible for handling all inbound calls from new and existing patients. They may be assigned outbound calls to patients and prospects for all purposes where patient communication as needed. The PSC’s provide outstanding service and impact CVR revenues through the conversion of calls from new patients to a scheduled treatment plan, maximizing patient retention by tracking patient's from the first inquiry call to the completion of treatment, and rescheduling appointments as needed.

Why work with CVR:

Fast paced, learning work environment
No weekends/no nights
Bonus eligibility
Medical, Dental & Vision insurance
401k Program
Tuition reimbursement
PTO + 8 paid holidays
Centers closed for holidays
Opportunity for continued growth & development

Schedule:

Monday - Friday
8:00am - 5:00pm

Duties and Responsibilities:

Inbound Call Management

Handle high-volume inbound calls from new and existing patients using Five9
Schedule new patient appointments following approved protocols and availability
Maintain strong conversion performance from inquiry to scheduled appointment
Ensure all patient interactions are professional, efficient, and patient-focused
Accurately document all calls and updates in the system

Scheduling and Patient Support

Schedule appointments based on availability, location, and patient needs
Identify opportunities to assist patients with additional services or follow-ups
Provide clear and accurate information regarding procedures, locations, and next steps
Support patients throughout the scheduling process to ensure a smooth experience

Data Accuracy and System Usage

Enter and verify patient demographics, insurance, and contact information accurately
Utilize scheduling systems and tools effectively, including Five9 and EMR platforms
Maintain detailed and accurate documentation for all patient interactions

Performance and Quality

Meet or exceed established KPIs, including conversion rate, quality assurance scores, and call handling expectations
Maintain high availability and adherence to schedule
Follow all call handling guidelines, workflows, and quality standards
Participate in coaching, training, and continuous improvement initiatives

Outbound and Follow-Up Support

Conduct outbound calls as needed for follow-ups, rescheduling, or patient support
Assist with appointment confirmations, no-show follow-ups, and patient retention efforts

Team and Operational Support

Collaborate with supervisors and leadership to support daily operations
Assist with task completion and workflow management as assigned
Adapt to changes in processes, systems, and priorities

Minimum Requirements:

High School Diploma or equivalent required
Customer service or call center experience preferred
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
Strong attention to detail and organizational skills
Comfortable working with multiple systems and technology platforms
Spanish preferred

Quick Apply

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client services coordinator jobs in bend, or

PATIENT SERVICES COORDINATOR

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Client Services Coordinator

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