Top 87 Guest services manager Jobs in Bend, Or

Assistant Front Office Manager
Riverhouse Lodge —Bend, OR
- Full-time
- Inventory management
- Mid-level
- Team management
Quick Apply
11d
Eagle Crest HOA Manager - Guest Services Agent (HOA)
Aimbridge Hospitality —Redmond, OR
- Extended hours
- Inventory management
- Writing skills
- Mid-level
5h
Airbnb Property Manager
Thompson and Clifford —Bend, OR
- $3,000 - $4,000 a month
- Contract
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Paid time off
- Professional development assistance
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6d
Part Time Innkeeper - Boutique Hotel (Bend, OR)
Bend Hotel —Bend, OR
- $18 - $24 an hour
- Part-time
- Inventory management
- Hotel
- In-person
Quick Apply
National Sales Manager
Sunriver Resort —Bend, OR
- Weekends as needed
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
1d
Experienced Jr Commercial Property Manager
Mid Oregon Personnel —Bend, OR
- From $55,000 a year
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
- Paid time off
- 401(k) matching
Quick Apply
11d
Hotel Front Desk Manager
La Quinta Inns & Suites —Bend, OR
- $23 - $24 an hour
- Part-time
- Mid-level
- Hotel
- In-person
- 401(k)
Quick Apply
Food and Beverage Manager
Resolute Road Hospitality —Bend, OR
- $56,000 - $62,000 a year
- ServSafe
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent - FT - CRR
GRAND PACIFIC RESORTS INC —Redmond, OR
- $19.00 - $20.33 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
Quick Apply
Front Desk Night Auditor
Juniper Preserve —Bend, OR
- $25 an hour
- Full-time
- Spanish
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
Riverhouse Lodge —Bend, OR
- Full-time
- Mid-level
- Hotel
- Restaurant
Quick Apply
Front Desk Supervisor
Merete Hotel Management —Bend, OR
- Computer literacy
- Mid-level
- Hotel
- Health insurance
- Paid time off
Quick Apply
1d
Guest Experience Coordinator
Troon —Bend, OR
- Part-time
- Microsoft Outlook
- Writing skills
- Pass drug screening
Quick Apply
6d
Food & Beverage Outlets Manager
Troon —Bend, OR
- $70,000 - $80,000 a year
- Weekends as needed
- Basic math
- Mid-level
- Residential
Quick Apply
Old St. Francis Hotel Front Desk Agent
McMenamins, Inc. —Bend, OR
- Part-time
- Hotel
- Administrative experience
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Manager
K-1 Speed Inc —Bend, OR
- Full-time
- ServSafe
- Mid-level
- High school diploma or GED
Quick Apply
Old St Francis Hotel AAM
McMenamins, Inc —Bend, OR
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Riverhouse Lodge —Bend, OR
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
13d
Assistant General Manager- Holiday Inn Express, Bend
Merete Hotel Management —Bend, OR
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health savings account
- Health insurance
Quick Apply
10d
Front Office Manager- Holiday Inn Express- Bend
Merete Hotel Management —Bend, OR
- $50,000 - $55,000 a year
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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guest services manager jobs near bend, or

Assistant Front Office Manager

Riverhouse Lodge
Bend, OR

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Job Details

Full-time
11 days ago

Qualifications

Customer relationship building
Resort experience
Managing teams in a customer support role
Inventory management
Managing hospitality teams
Mid-level
Frontline customer support management
Team development
Hotel and accommodations guest check-out
Professional development support
Team management
Customer engagement
Mentoring
Forecasting
Hotel staff training
Office management
Hotel and accommodations guest complaints handling

Full Job Description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Immerse yourself in the unparalleled beauty of picturesque Central Oregon. Our re-imagined 221 room hotel in Bend, Oregon has been completely redesigned to provide guests with modern sophistication and world-class amenities. A relaxing location on the banks of the river is just a preview of the natural beauty and untamed wilderness that surrounds us, beckoning for outdoor pursuits.

What you will have an opportunity to do:

We are looking for a highly motivated, customer focused leader to join our Front Office team as the Assistant Front Office Manager. The successful candidate for this role will have a proven track record of developing a team to provide exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.

If you have experience in hotel front office operations, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

You will assist with oversight of the Front Office operations to lead the team in helping guests discover their “Wanderlust” experience
You will assist in developing and mentoring a team of Front Desk Agents, Bell Staff, Concierge
You will assist in ensuring proper training materials are in place and used by each department. You will monitor room inventory, rate and plan availability and lead the team to maintain average daily rate to ensure revenue maximization forecasting occupancy.
You will lead by example to ensure all guest interactions are handled in a professional manner.
Provide exceptional customer service by being engaging and taking sincere interest
Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
Works closely with the Maintenance and Housekeeping teams to communicate and coordinate the day
Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
Provide support to Front Office staff during peak hours of business
Oversee all areas of Front Office Operations while the Front Office Manager is not on property

#IND400

What are we looking for?

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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Refine Your Search

guest services manager jobs in bend, or

Assistant Front Office Manager

Eagle Crest HOA Manager - Guest Services Agent (HOA)

Airbnb Property Manager

Part Time Innkeeper - Boutique Hotel (Bend, OR)

National Sales Manager

Experienced Jr Commercial Property Manager

Hotel Front Desk Manager

Food and Beverage Manager

Front Desk Agent - FT - CRR

Front Desk Night Auditor

Restaurant Manager

Front Desk Supervisor

Guest Experience Coordinator

Food & Beverage Outlets Manager

Old St. Francis Hotel Front Desk Agent

Manager

Old St Francis Hotel AAM

Front Desk Agent

Assistant General Manager- Holiday Inn Express, Bend

Front Office Manager- Holiday Inn Express- Bend

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

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