Top 7 It manager Jobs in Bend, Or

IT & Automations Manager
i3D MFG —Redmond, OR
- $90,000 - $100,000 a year
- Mid-level
- Continuous improvement
- Training & development
IT & Automations Manager
Integrated 3D —Redmond, OR
- $90,000 - $100,000 a year
- Continuous improvement
- Training & development
- Senior level
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Manager, Enterprise Technical Support
Les Schwab Warehouse Center, LLC —Bend, OR
- Full-time
- Computer science
- 6 years
- Computer Science
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IT & Automations Manager

i3D MFG
Redmond, OR

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Job Details

$90,000 - $100,000 a year

Qualifications

Technology purchasing
Vendor relationship building
IT sourcing
CMMC
AI use case identification
Systems integration
IT user and group management
Project management experience in technology
IT asset management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Automation software
Software implementation
Process design
Data recovery
Equipment troubleshooting
Server backup and recovery
Enterprise solutions implementation
Printer (troubleshooting support)
User training (technical support)
System maintenance
Training employees on security practices
Policy & process development
Internal employee customer service
Continuous improvement
Desktop (troubleshooting support)
Software asset management
System testing
Epicor ERP
Customer support ticket management

Full Job Description

Description

This position supports cross-functional business systems initiatives, helps i3D adopt and govern AI tools in a secure and controlled way, and assists the General Manager and Integration Team with CMMC compliance certification and ongoing compliance maintenance. The IT & Automation Manager provides day-to-day technical support across departments, drives process improvement through technology, and participates in business systems projects such as Epicor and IMPACT alongside other enterprise platforms.

I3D contracts with CMIT, an outside IT vendor, for IT support. This position is intended to provide additional support and facilitate helpdesk tickets and projects sourced to the outside vendor.

Requirements

Business Systems Support

Participate in the use, troubleshooting, and continuous improvement of company business systems, including Epicor, IMPACT, and future enterprise platforms.

Support system implementations, upgrades, integrations, data management, testing, and user adoption initiatives as part of a broader project team.

Work cross-functionally to identify process improvement opportunities and drive operational efficiencies through technology solutions.

Assist with development and maintenance of system procedures, workflows, and user documentation.

Liaison with Outside IT Support

Coordinate with external IT vendors, service providers, and software partners.

Assist with technology projects, implementations, and process improvements.

Track CMIT support tickets, project tasks, and resolution timelines.

Support procurement of IT equipment and software licenses.

Ensure CMIT provides onboarding and offboarding technology support for employees in a timely manner.

Hands-on support for basic day-to-day IT needs internally (password resets, printer/peripheral issues, software access, minor troubleshooting), escalating to CMIT as needed

Prompt, hands-on availability to executives for IT support and troubleshooting

Security & Compliance

Assist with user access management and security permissions.

Support training, implementation, and enforcement of CMMC requirements and other IT-related policies. Assist the General Manager and Integration Team with CMMC certification preparation, documentation, implementation activities, and ongoing compliance maintenance requirements.

Help maintain backup, recovery, and disaster recovery procedures.

Report potential security concerns or system vulnerabilities, including risks introduced by new AI tools.

Maintain inventory of IT hardware and software licenses; track equipment assignment and returns.

AI Enablement & Governance

Serve as a key point of contact for evaluating and introducing AI tools and use cases across the company in a controlled, secure manner.

Partner with department leaders to identify practical AI applications that improve efficiency and help pilot and roll out approved tools.

Help establish and maintain AI usage guidelines, approval workflows, and data-handling safeguards consistent with company policy and CMMC/ITAR requirements.

Provide training and user support to help employees adopt AI tools effectively and responsibly.

Monitor emerging AI capabilities and vendors, and recommend solutions aligned with business needs and security posture.

Automation & Process Improvement

Process automation design and creation

Data entry automation

SOP creation and enforcement

Salary Description

$90,000 - $100,000

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IT & Automations Manager

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Manager, Enterprise Technical Support

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