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Assistant Spa Manager

Brasada Ranch -
Powell Butte, OR

Quick Apply

Job Details

Full-time
$26 - $27 an hour
10 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
Employee discount

Qualifications

Staff supervision
In-person customer service

Full Job Description

Love What You Do, Everyday.

Picture this: Going to work and stepping into 1800 acres of natural beauty, amid the rolling hills and rugged high desert of Central Oregon. Each day, you're surrounded by panoramic views of the towering Cascade Peaks while being a part of a passionate, award-winning hospitality team. Working alongside other top-of-their-game individuals, you'll be dedicated to delivering, creating, and celebrating extraordinary guest experiences in an awe-inspiring setting.

The Perks

The views are pretty incredible. So are the people who work here. Our team truly is the heart and soul of Brasada Ranch, and they're the reason we win awards like Conde Nast Traveler's Best Resort in the Pacific Northwest for 3 years in a row. We know our people are instrumental to our success, so we offer competitive pay, great staff perks, and a culture that encourages fulfillment at work and in life. That's why Brasada Ranch is proud to offer our employees the following benefits:

Medical, Dental and Vision company sponsored benefit package available to full-timeemployees
401k with companymatch
Tuition reimbursementprogram
Free golfprivileges
Seasonal Family Pass to the athleticcenter
Employee discounts at all restaurants, spa services, andretail
One complimentary trail ride with BrasadaTrails

Not to mention, a variety of company-wide celebrations, like our end-of-season bash, holiday party, and scramble golf tournament/BBQ. Plus, a few generous raffles thrown in for good measure.

Role Description

As a member of our spa team, you will work with and be a part of a close knit family that look out for each other and thrive as a team. You will help maintain a calming atmosphere for all guests on their getaway and use that same sense of calm to focus your energy to a stress-free work environment.

The Spa Assistant Manager is a key leadership position that supports the Spa Manager in the day-to-day management of all Spa Brasada operations. This includes overseeing the reception area with the ability to check guests in and out, answering phone calls, assisting guests with questions regarding spa services and products, and booking all appointments. The Spa Assistant Manager will also assist the Spa Manager with operational tasks such as inventory, stocking and maintaining an exceptional level of cleanliness throughout the Spa. The ideal candidate is solution oriented and has the ability to work independently, and also loves being the go-to person for both their team members and guests.

General Responsibilities

Properly open and close spa each day according to Standard Operating
Accurately book, change, and cancel spa appointments. Ensure staffing levels are appropriate forthe day's
Provide detailed descriptions of spa treatments, packages, services, facility features and hoursof operation.
Oversees all areas within the Spa including retail, locker rooms, inventory, operation supplies, andvendor management.
Assist Spa Manager with Team scheduling and
Assist Spa Manager withinventory
Care and general upkeep of the spa locker rooms, folding laundry, restocking
Handle guests' questions and concerns professionally and
Provide accurate, appropriate and immediate responses to all requests by guests, ensuringcomplete guest
Be a leader to Spa Team members and ensure high motivation, provision of high-quality serviceand ongoing
Maintain a clean; safe, fully stocked and well organized work
Develop ability to work without constant direct supervision and remain at assigned post forextended periods of
Communicate to management any and all occurrences involving staff or guests in the spa thatrequire attention.
Perform additional responsibilities and duties as

Skills/Traits

Minimum of 2 years experience customer service
1-2 years of supervisoryexperience
Prior retail experience
Computer competency to include- excel, word, POS (Jonas,Booker)
Experience working in a Private Resort setting
Time management skills
Must be detail-oriented and have ability tomulti-task.
Ability to be efficient and productive in a fast-paced
Enjoy working with people and possess a friendly and outgoing
Excellent communication, listening and problem solving
Must be efficient and
Licensed Massage Therapist or Esthetician highly

If you want to work alongside talented people to deliver extraordinary guest experiences in an awe-inspiring setting, we want to hear from you. Apply today at https://www.brasada.com/careers/

Quick Apply

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