Front Desk Receptionist (Weekend Position) – Bend Location
Heal Grow Thrive Medicine is seeking a warm, reliable, and professional front-desk receptionist to support our Bend clinic. We are a busy, patient-centered wellness practice offering acupuncture, massage therapy, skincare, nutritional support, and Chinese herbal medicine. Learn more at hgtmedicine.com.
Our unofficial motto is:
“We do it for the patient.”
This guides how we communicate, create a welcoming environment, and support those seeking care.
As the first point of contact, your presence sets the tone. You will ensure the clinic flows smoothly, support providers, and help maintain an atmosphere where patients feel cared for from the moment they walk in the door.
This role is ideal for someone who thrives in a fast-paced, high-volume clinical or service environment and enjoys staying organized, centered, and friendly while multitasking.
Responsibilities
- Greet patients and manage check-in with warmth and professionalism
- Answer phones and emails, schedule appointments, collect payments
- Maintain a clean, welcoming clinic environment through light daily cleaning
- Support providers by ensuring smooth room turnover and workflow
- Learn and use our practice management software accurately
- Perform administrative tasks (data entry, filing, scanning, faxing, inventory)
- Maintain absolute patient confidentiality (HIPAA compliance)
Requirements
- High school diploma or equivalent
- Strong customer service skills
- Comfortable in a busy, high-volume environment with continuous patient flow
- Computer-literate and able to learn new systems quickly
- Excellent communication (phone, email, in-person)
- Dependable, punctual, and detail-oriented
- Able to maintain a calm, professional demeanor during busy periods
- Prior medical office or high-volume service experience preferred
- Examples: medical front desk, optical clinics, hospital registration, restaurant serving, hospitality
Core Traits of a Strong Candidate
- Warm, steady, grounded presence
- Enjoys staying busy and juggling multiple tasks
- Quick learner, adaptable, and solutions-oriented
- Communicates clearly and respectfully with patients and team members
- Reliable, accountable, and organized
- Thrives in fast-paced settings without feeling overwhelmed
Important Note
This is an active, high-volume clinical role — not a spa reception position.
Applicants with experience in busy medical offices or fast-paced service roles often excel here.
Schedule
- Friday, Saturday, Sunday (daytime hours)
- Occasional fill-in at our Redmond location when needed
- Exact hours will be discussed during the interview
This position is ideal for someone seeking consistent weekends and meaningful work supporting patient care.
Compensation & Benefits
- $20–$22 per hour DOE
- 90-day performance review with raise opportunity
- Benefits available for the right long-term candidate (health, dental, PTO, 401k with match)
We invest in excellent team members and offer benefits to candidates who demonstrate long-term alignment and value.
✨ How to Apply
Please submit:
- Resume
- Cover letter explaining why you feel you’d be a great fit for this role
Applications without a cover letter will not be considered.
We look forward to welcoming someone who thrives in a meaningful, patient-centered environment.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Application Question(s):
- Why are you interested in working at Heal Grow Thrive Medicine?
- Tell us about a system you used in a previous job to stay organized while managing multiple responsibilities.
- This position requires remaining calm and welcoming even when the clinic becomes busy. What helps you stay calm and organized under pressure?
- Tell us about your experience working in a fast-paced environment where you managed phones, scheduling, customer interactions, and multiple competing priorities.
Experience:
- Medical receptionist: 1 year (Preferred)
Ability to Commute:
- Bend, OR 97702 (Required)
Work Location: In person
