Market Associate
Full-Time/Part-Time | Snow Mountain Market
Location: West Dover, VT
Salary Range: $18.00 – $24.00 per hour
Benefits: Full-Time Employees eligible for a comprehensive benefits package, including medical, dental, vision and paid time off
Position Overview
At Snow Mountain Market, our guests come first — and delivering an exceptional experience takes a team of versatile, dedicated people who aren’t afraid to roll up their sleeves. We are looking for an enthusiastic and adaptable General Market Associate to join our team. This is intentionally a broad role: if you have a particular strength or interest — whether that's the kitchen, the register, the sales floor, or somewhere else — that should not discourage you from applying to this position. What we're really looking for is a team-first mentality and a willingness to move positions on the floor to ensure every guest leaves satisfied. Whether you're ringing up a customer, stocking shelves, or helping prepare a fresh meal, your energy and commitment will make Snow Mountain Market the community hub our neighbors count on every day.
Key Responsibilities
- Deliver outstanding guest service at every touchpoint throughout the store — welcoming customers warmly, answering product questions, resolving concerns with patience and professionalism, and ensuring every guest leaves with a positive experience
- Operate the point-of-sale system with accuracy and efficiency, processing cash, card, and digital transactions, maintaining a clean and organized checkout area, and following all cash handling, age-verification, and loss prevention procedures
- Stock, face, and rotate product across all departments, applying FIFO rotation practices, and building promotional displays that drive sales and highlight seasonal offerings
- Serve hot and cold food items in accordance with store recipes, portion standards, and quality expectations, while maintaining a clean and fully stocked food service area throughout the day
- Uphold all food safety, sanitation, temperature monitoring, and allergen awareness protocols in full compliance with state and local health regulations, ensuring the safety of every guest and team member
- Replenish and rotate prepared food items, assist with grab-and-go packaging, catering orders, and any special food service needs as directed by department leads or management
- Maintain store cleanliness and appearance across all areas — from the sales floor and checkout lanes to prep stations and display cases — creating a safe, organized, and welcoming environment for guests and team members alike
- Monitor shelf labels, signage, and product placement for accuracy, reporting discrepancies or restocking needs to management promptly to keep the store running smoothly
- Adapt fluidly to the needs of the store throughout each shift, shifting between cashiering, stocking, food service, and guest assistance as business demands require, at direction of management
Qualifications
- Previous experience in grocery, retail, food service, or a customer-facing role preferred — but not required; we will train the right person
- If you bring particular depth in one area — kitchen, deli, front end, or merchandising — tell us in your application. We're hiring broadly, but we'll lean into individual strengths where it makes sense for the store.
- A positive, can-do attitude and genuine commitment to delivering outstanding guest service in every interaction
- Ability to work comfortably across multiple departments and shift between tasks quickly and efficiently
- Strong attention to detail with the ability to maintain a clean, organized, and well-merchandised store environment
- Basic food handling knowledge or willingness to obtain food handler certification (training provided)
- Ability to stand for extended periods and lift 25+ lbs repeatedly throughout a shift when needed
- Reliable, punctual, and a team-first mindset
- Must be able to work a flexible schedule including mornings, evenings, weekends, and holidays
Availability Requirements
Full-Time: Open availability required, including mornings, evenings, weekends, and holidays
Part-Time: Flexible scheduling with availability on evenings and/or weekends preferred
Snow Mountain Market is an equal opportunity employer committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Candidates must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
Applicants who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
Pay: $18.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
