Top 22 Technical solutions coordinator Jobs in Bentonville, Ar

Senior Resolution Coordinator, Contact Center
Walmart —Bentonville, AR
- $16 - $28 an hour
- High school
- Mid-level
- Analysis skills
- Paid jury duty
- Disability insurance
Coordinator BPS Cust Serv
Acosta Group —Rogers, AR
- $17 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
Quick Apply
Planning Coordinator I - Managed Operations
ArcBest —Fayetteville, AR
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
Clinisys Sunquest LIS Application Coordinator 6403728
Accenture —Bentonville, AR
- $45 - $50 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Manager, Digital Solutions - AI Enablement
Acosta Group —Rogers, AR
- Full-time
- Hybrid work
- System design
- Office
- Microsoft Office
Quick Apply
Senior Coordinator, Security
Walmart —Bentonville, AR
- $19 - $35 an hour
- High school
- Mid-level
- Communication skills
- Paid jury duty
- Disability insurance
Proposal Coordinator
CEI Engineering Associates, Inc. —Bentonville, AR
- $25.90 - $40.40 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Organizational skills
- Paid parental leave
- Health savings account
Quick Apply
13d
Project Coordinator
Terracon —Springdale, AR
- Mid-level
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
5d
Sr. Marketing Proposal Coordinator
Olsson —Fayetteville, AR
- Full-time
- Hybrid work
- 6 years
- Marketing
- Office
- Wellness program
- Health insurance
13d
Epic Certified Willow Home Infusion Analyst 6340181
Accenture —Bentonville, AR
- $52 - $56 an hour
- Full-time
- System design
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Epic Certified Beacon Analyst 6406066
Accenture —Bentonville, AR
- $52 - $56 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Operations Manager/Audio Visual Technology
Siloam Springs School District —Siloam Springs, AR
- Weekends as needed
- Google Workspace
- Customer service
- Mid-level
Project Manager
GeoSurfaces —Springdale, AR
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
Quick Apply
Epic Certified Beacon Consultant 6304718
Accenture —Bentonville, AR
- $75 - $85 an hour
- Weekends as needed
- Remote
- Management
- HIPAA
- 3 years
- Disability insurance
- Health insurance
BIM Coordinator - Mi-Tech Services, Inc.
Michels Corporation —Bentonville, AR
- Full-time
- Clean driving record
- Construction site
- Engineering
- Health savings account
- Disability insurance
Quick Apply
Plumbing Shop Foreman
University of Arkansas —Fayetteville, AR
- $61,735 - $69,452 a year
- Weekends as needed
- Background check
- Construction site
- Customer service
- Disability insurance
- Health insurance
Security Systems Service Technician
Digi Security Systems —Springdale, AR
- Overtime
- 5 years
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
11d
Senior Project Manager – New Electrical Hyperscale Data Center Construction
Owen Electric —United States
- Full-time
- Construction site
- Continuous improvement
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Materials Engineering Technician I
Terracon —Springdale, AR
A valid driver’s license with acceptable violation history may be required. Perform field and/or laboratory testing, observation, and inspection of construction…
$21 - $23 an hour
AI Automation & Web Developer (Contract / Part-Time)
ProSwing Marketing —Rogers, AR
To apply, please send a brief message introducing yourself, your technical background, and links to 1–2 websites, automations, or tech projects you are proud to…
$15 - $25 an hour
Quick Apply
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Coordinator Technical Engineer Support
Bleckmann Fashion and Lifestyle Logistics —Columbus, OH
Frequently occurring technical tasks include assembling, cabling, connecting power supplies, replacing damaged or broken parts, expanding switch groups and data…
From $65,000 a year
Quick Apply
Information Technology Implementation Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
Schedule and facilitate project meetings, vendor calls, readiness reviews, and implementation checkpoints. Bachelor’s degree in information technology, computer…
$60,000 - $70,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical solutions coordinator in bentonville, ar

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical solutions coordinator jobs near bentonville, ar

Senior Resolution Coordinator, Contact Center

Walmart -
Bentonville, AR

Apply Now

Job Details

$16 - $28 an hour

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
401(k)
Military leave
Paid time off
Adoption assistance
Family leave
Parental leave
Vision insurance
Life insurance
Paid sick time

Qualifications

Optimizing workflow processes
French
Computer operation
Customer communication
Data analysis reporting
Trend analysis
Retail store product knowledge
Metadata
Standard operating procedures (SOPs)
Data analytics technologies
Quality data entry
Stakeholder management

Full Job Description

Position Summary...

What you'll do...

Position: Senior Resolution Coordinator, Contact Center

Job Summary:
We are seeking a bilingual Senior Resolution Coordinator to provide Level 1 (L1) support within our Contact Center environment. This role is responsible for handling customer inquiries, performing basic troubleshooting using established documentation, and delivering exceptional customer service to ensure timely issue resolution.

Minimum Qualifications:

Fluent in both spoken and written French, with the ability to understand and communicate effectively in the Quebec dialect.
Strong verbal and written communication skills.

Preferred Qualifications:

Previous customer service, help desk, service desk, or contact center experience.
Experience providing Level 1 technical support and troubleshooting using documented procedures.
Ability to work in a fast-paced environment while maintaining a high level of customer satisfaction.

Compensation:

Starting pay: $22.00 per hour
Pay rate negotiable based on experience, up to $28.00 per hour

Schedule:

Shifts may vary between:
- 6:00 AM – 6:00 PM
- 12:00 PM – 10:30 PM
Associates scheduled for the second shift (12:00 PM – 10:30 PM) will be eligible for additional shift differential compensation.

Sponsorship Availability: No

Key Responsibilities & Requirements:

Requires knowledge of the French language. The ability to speak and write fluently in French is essential to effectively communicate with and assist French-speaking customers, ensuring a seamless customer experience.
Requires knowledge of principles and techniques of customer communication. Application and allocation of business communication styles/techniques. Communication styles/norms through different interaction channels. To be able to listen to customers, understand, process, and prioritize customer needs, then provide solutions. Demonstrates an ability to speak, write, and present clearly. Seeks help to understand company protocols for communicating with different types of customers. Applies the concept of customer analysis to deliver relevant communications.

Requires knowledge of problem-solving methodologies and tools. Precedence and use cases for business problems. Barriers to effective problem solving (for example, confirmation bias, mental set, functional fixedness, groupthink, paradigm blindness). To be able to use fact-finding techniques and diagnostic tools to identify and break down business problems related to contact center operations. Suggests multiple alternatives approaches/solutions for contact center issues based on internal and external benchmarking. Understands the perspectives of each involved stakeholder to drive resolutions for the contact center. Collaborates with stakeholders within the contact center to ensure the implementation of recommended solutions.

Requires knowledge of customer service practices. Standard operating procedures and defined processes. Standard reporting tools and techniques. Performance metrics. Industry trends. Process improvement techniques. To be able to carry out the responsibilities with guidance, implements process improvement plans by driving the improvement of existing contact center processes and escalating existing issues. Supports the identification of opportunities and recommends improvements based on customer feedback and trend analysis. With guidance, reviews key metrics to support root cause identification and creates solutions.

Requires knowledge of features of products and services offered by Walmart. Utility of the products offered to customers. Product and service substitutes. To be able to describe how Walmart products and services fit within the organization. Identifies how customers use the products and services offered by Walmart. Identifies Walmart's flagship products and services. Describes the major functions, features, and capabilities of products and services. Informs customers of promotions, offers, and discounts.

Requires knowledge of data collection modes, techniques, and tools. Data analytics and visualization tools and techniques. Existing and upcoming digital applications and other systems used in the contact center. Technology innovation trends and industry benchmarks. Data governance as it relates to data quality, metadata, and data lineage. Data science techniques and applications in the contact center environment. To be able to gather and interpret data, information, and content in a digital environment. Review data across contact center systems to ensure completeness and perform data quality checks. Analyze and create reports using existing models/templates and leverage technology to execute transactional activities for the contact center. Apply visualization techniques and tools for effective representation of data to stakeholders. Seek appropriate technology for automation purposes. Identify opportunities for improving the contact center's data-driven decision-making.

Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities.

Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $16.00 - $28.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

ㅤ

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

6 months experience addressing and responding to customer requests in a contact center or retail industry environment.
6 months experience with basic computer processing/data entry software.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

In retail, contact center operations, or a related area

Primary Location...

2501 Se J Street Ste B, Bentonville, AR 72712-7761, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Apply Now

Refine Your Search

technical solutions coordinator jobs in bentonville, ar

Senior Resolution Coordinator, Contact Center

Coordinator BPS Cust Serv

Planning Coordinator I - Managed Operations

Clinisys Sunquest LIS Application Coordinator 6403728

Manager, Digital Solutions - AI Enablement

Senior Coordinator, Security

Proposal Coordinator

Project Coordinator

Sr. Marketing Proposal Coordinator

Epic Certified Willow Home Infusion Analyst 6340181

Epic Certified Beacon Analyst 6406066

Operations Manager/Audio Visual Technology

Project Manager

Epic Certified Beacon Consultant 6304718

BIM Coordinator - Mi-Tech Services, Inc.

Plumbing Shop Foreman

Security Systems Service Technician

Senior Project Manager – New Electrical Hyperscale Data Center Construction

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for technical solutions coordinator in bentonville, ar

Explore jobs in more locations

Position Summary...

What you'll do...

Minimum Qualifications...

Preferred Qualifications...

Primary Location...

Job Seeker Tools

Employer Tools

Browse

Stay Connected