As a Staff Design Researcher at Walmart, you will lead user-centered research initiatives to enhance product experiences by synthesizing qualitative and quantitative data. This role requires collaboration with stakeholders to align business goals with user needs, driving informed design strategies. You will manage research projects, identify key insights, and communicate findings to influence product development. Your expertise in user experience, research methodologies, and stakeholder engagement will support continuous improvement and innovation, ensuring solutions deliver meaningful value to customers and the business.
About the team:
The Sam’s Club Experience Design team creates impactful experiences across clubs, digital platforms, and associate tools. This team leads strategic design research to enhance organizational insight and empathy. Senior Managers combine hands-on research with leadership, mentoring researchers to deliver high-quality insights that influence business decisions. The team values creativity, strategic thinking, and effective storytelling to translate data into actionable recommendations. Collaboration and stakeholder engagement are essential, ensuring research drives meaningful value and measurable impact throughout the organization.
What you'll do:
- Conduct user research employing qualitative and quantitative methods to uncover insights and inform design strategies.
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Analyze user behavior and market trends to identify gaps and opportunities for enhancing user experience.
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Collaborate with stakeholders to align research objectives with business goals and communicate findings effectively.
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Develop and lead research plans, ensuring ethical standards and organizational requirements are met.
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Synthesize data from multiple sources to generate actionable recommendations for product and interaction design improvements.
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Facilitate usability testing and iterate designs based on user feedback and performance metrics.
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Build and maintain strong partnerships across teams to support research integration and influence decision-making.
What you'll bring:
- Proven expertise in user-centered design and user experience (UX) methodologies to inform research strategies and design improvements.
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Strong skills in qualitative and quantitative design research, including user interviews, surveys, and contextual inquiries.
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Ability to analyze and synthesize complex data sets to identify gaps and develop actionable insights.
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Experience engaging and managing stakeholder relationships to align research outcomes with business objectives.
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Proficiency in communicating research findings clearly to influence product and technical decisions.
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Knowledge of usability testing, iteration processes, and research ethics to ensure valid and reliable results.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location). At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 4 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 6 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
2101 Se Simple Savings Dr, Bentonville, AR 72712-4304, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
