Role summary:
The (USA) Principal, UX Designer leads the development and execution of user experience strategies by conducting comprehensive research, user interviews, and usability testing to enhance interaction design. This role requires collaboration with cross-functional teams and stakeholders to align design solutions with business objectives and customer needs. The position involves driving innovation through prototyping, visual design, and iterative testing while maintaining high standards of quality and consistency. The Principal UX Designer also mentors team members and ensures adherence to best practices, contributing to the continuous improvement of user-centered design processes across the organization.
About the team:
Our team is part of Walmart Marketplace, dedicated to empowering third-party sellers by designing seamless end-to-end experiences. We focus on simplifying complex workflows and creating intuitive tools that support sellers from onboarding through fulfillment and performance insights. By enhancing the seller journey, we enable business growth and expand product selection for customers. Collaborating across functions, we apply user-centered design principles, prototyping, and usability testing to deliver impactful solutions. Our work drives a dynamic marketplace that benefits sellers and customers alike, fostering continuous improvement and innovation in the online retail environment.
What you'll do:
- Lead user experience strategy by conducting user interviews, surveys, and site visits to gather insights and identify enhancement opportunities.
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Develop detailed user journey maps, storyboards, and interaction designs to improve product usability and engagement.
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Collaborate cross-functionally with stakeholders to align UX solutions with business goals and customer needs.
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Design and prototype scalable UI/UX systems, ensuring consistency with design principles and native platform guidelines.
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Plan and execute usability testing, analyze results, and iterate designs to optimize user satisfaction and performance.
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Mentor and guide team members, fostering continuous learning and adherence to best practices.
What you'll bring:
- Extensive expertise in user experience strategies, including user interviews, journey mapping, and contextual inquiries to enhance interaction design.
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Proven ability to conduct and synthesize qualitative and quantitative research, driving actionable insights and continuous improvement.
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Strong skills in prototyping, usability testing, and developing scalable UI/UX design systems aligned with native mobile conventions.
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Experience managing cross-functional partnerships and stakeholder engagement to align design solutions with business goals.
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Exceptional communication skills to influence teams and present complex information clearly and concisely.
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Commitment to driving customer-centric solutions through process optimization and data-informed decision-making.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science
1601 SE 10th St, Bentonville, AR 72716, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
