Top 125 Technical support occupations Jobs in Berea, Oh

IT Support Technician
Compu-Net Systems —North Ridgeville, OH
- $21.90 - $23.69 an hour
- Urgently hiring
- Hybrid work
- Background check
- Inventory management
- Writing skills
- Health savings account
- Health insurance
Quick Apply
3d
IT Support Technician
TCC Technology Solutions —Cleveland, OH
- $15 - $20 an hour
- Full-time
- Customer service
- Maintenance
- Research
- Health insurance
- Paid time off
Quick Apply
Quality Technical Assistance Specialist-B2B
Lubrizol —Brecksville, OH
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
10d
IT Helpdesk Engineer
BlueBridge Networks —Cleveland, OH
- From $20 an hour
- 8 hour shift
- Software troubleshooting
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
IT Support Analyst
ABARTA Coca-Cola Beverages —Cleveland, OH
- Weekends as needed
- Background check
- Pass drug screening
- Mid-level
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
Quick Apply
Help Desk Analyst
TTx Inc —Strongsville, OH
- On call
- Windows
- Bachelor's degree
- Experience equivalent to degree accepted
Helpdesk Associate
Goosehead Insurance Agency —Westlake, OH
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Paid holidays
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Strongsville, OH
- Weekends as needed
- Writing skills
- Research
- Office
Quick Apply
IT Technician
Westlake Porter Public Library —Westlake, OH
- $18.26 - $25.74 an hour
- Part-time
- Customer service
- Mid-level
- Windows
Quick Apply
3d
Help Desk Support Level 1
Accellis —Cleveland, OH
- Entry level
- Health insurance
- Paid time off
Job Description: Field IT Support Technician (Contract / 1099)
CK Tech Limited —Cleveland, OH
- $25 - $40 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Professional development assistance
- Flexible schedule
Quick Apply
12d
Entry-Level IT Support Associate (F)
Expedient —Cleveland, OH
- $32,000 - $37,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Computer networking
- Paid training
- Disability insurance
Quick Apply
Helpdesk Assistant
Kloud9 IT, Inc. —Cleveland, OH
- $35,000 - $45,000 a year
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
Quick Apply
Entry Level Support or Quality Assurance Analyst
Acumen Solutions, Inc —Cleveland, OH
- Office
- Bachelor's degree
- US work authorization
Quick Apply
IT Helpdesk Technician
Cleveland Diagnostics Inc. —Cleveland, OH
- $45,000 - $50,000 a year
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Disability insurance
4d
IT Support Technician
The Euclid Chemical Company —Cleveland, OH
- $25 - $30 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
IT Help Desk Administrator
National Safety Apparel —Cleveland, OH
- $21.15 - $26.44 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- Paid jury duty
- Health savings account
Quick Apply
Product Support Specialist (Public Libraries)
OverDrive, Inc. —Cleveland, OH
- Full-time
- Hybrid work
- Research
- Office
- Windows
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Brook Park, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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technical support occupations jobs near berea, oh

IT Support Technician

Compu-Net Systems
North Ridgeville, OH

Quick Apply

Job Details

Permanent | Full-time
$21.90 - $23.69 an hour
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Retirement plan

Qualifications

ConnectWise
Customer communication
GPO
Attention to detail
Computer hardware
IT support
IP networking
Network infrastructure management
IT department experience
Information Technology

Full Job Description

Job Description:

Compu-Net Systems has an immediate opening for a detail-oriented IT Technician. Candidates being considered for this position should have at least two (2) years of experience working with computers, experience helping customers remote and onsite, understand IP data networks, familiar with cloud system administration, and have superior customer service skills. The ideal candidate will be able to manage multiple tasks efficiently and effectively, be hungry to learn IT, be a quick learner, and a go-getter. This position may require travel to customer locations in the Cleveland, Ohio area for onsite service or team member support. Passing an FBI/BCI background check and having reliable transportation is a must. This position is for our North Ridgeville, Ohio location.

Responsibilities and Duties Include:

· Use Professional Services Automation (PSA) Software for the service and support of Information Technology (IT) environments. This may include and is not limited to create, review, and update service tickets, tasks, time sheets, assets, quotes, purchase orders, calendars, agreements, reporting, companies, contacts, inventory, sales, marketing, projects, product catalogs, and invoicing.

· Use Remote Monitoring & Management (RMM) Software. Use may include and is not limited to the running of scripts, reporting, administration, setup, configuration, and monitoring.

· Provide IT managed services. Compu-Net Systems is an IT Managed Service Provider (MSP).

· Perform routine IT tasks such as system checks, system maintenance, system updates, repairs, upgrades, and administration on IT hardware and software.

· End user and team member remote and onsite support.

· Assist with specifying hardware, software, and business tools.

· Complete time entries daily.

· Close service tickets as soon as the scope of work requested is complete.

· Develop and maintain forms, reports, workflows, and internal processes.

· Develop and maintain excellent customer relations using various forms of communication, including email, communication using a service ticket, and writing customer letters.

· Produce, review and update customer documentation, and internal documentation. This includes user and administrative procedures.

· Keep a positive attitude and maintain a professional interaction and appearance toward all customers and team members.

· Produce system documentation and time entries as the work is being performed.

· Stay current on vendor certifications, as required.

· Communicate new revenue generating ideas and support the development of new systems and services for the continued growth of Compu-Net Systems.

· Develop and maintain Compu-Net Systems policies and procedures that will be used to service, sell, and maintain computer infrastructure systems, applications, and cloud services.

· Maintain reliable transportation.

· Maintain a flexible work schedule.

· Provide on-the-job training to peers.

· Any other duties assigned to support Compu-Net Systems customers, employees or business development.

· Develop and maintain scripts and programs to assist with daily or routine tasks.

· Assist with vulnerability scanning systems and perform remediation activities.

· Assist with security audit activities.

· Install, service, support, administer, troubleshoot and repair computer, server and cloud environments.

· Install, service, support, administer, troubleshoot and repair network infrastructure components including wiring, switches, routers, wireless access and security appliances.

· Install, service, support, administer, troubleshoot, and repair of line of business applications.

· Assist with the administration of security related documentation and tasks.

· Assist with creating quotes and specifying hardware, software, and cloud services.

Pay: $21.90 - $23.69 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Application Question(s):

Are you willing to take an FBI/BCI background check?
How many minutes will it take you to commute to North Ridgeville, OH from your place of residence?

Experience:

IT support: 2 years (Required)

Ability to Commute:

North Ridgeville, OH 44039 (Required)

Work Location: Hybrid remote in North Ridgeville, OH 44039

Quick Apply

Refine Your Search

technical support occupations jobs in berea, oh

IT Support Technician

IT Support Technician

Quality Technical Assistance Specialist-B2B

IT Helpdesk Engineer

IT Support Analyst

Tier 1 Technical Support Specialist

Help Desk Analyst

Helpdesk Associate

IT Service Desk Specialist

IT Technician

Help Desk Support Level 1

Job Description: Field IT Support Technician (Contract / 1099)

Entry-Level IT Support Associate (F)

Helpdesk Assistant

Entry Level Support or Quality Assurance Analyst

IT Helpdesk Technician

IT Support Technician

IT Help Desk Administrator

Product Support Specialist (Public Libraries)

Seasonal, Operations Technical Specialist (Part Time)

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