Back To School/Ramp Up Project - Level 2 Desktop Support
TEKsystems —Bronx, NY
- $20 - $22 an hour
- Extended hours
- School experience
- Google Workspace
- Mid-level
- Commuter assistance
- Health savings account
Quick Apply
3d
Desktop Support Technician
L3Harris Technologies —Clifton, NJ
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
2d
System Support Engineer (Hybrid)
INVAR Technologies —Paramus, NJ
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Paid holidays
- 401(k)
Quick Apply
13d
Help Desk Technician - Level 2
Health And Wellness Partners —Upper Saddle River, NJ
- $66,000 - $72,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
IT Help Desk
Flavor & Fragrance —Mahwah, NJ
- $20 - $25 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
IT Technician
Visentry LLC —Englewood, NJ
- Full-time
- Mid-level
- Communication skills
Quick Apply
IT SUPPORT TECHNICIAN
Callen-Lorde Community Health Center —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Commuter assistance
- Disability insurance
Quick Apply
Helpdesk Tier 3
TGIPOWER LLC —West Caldwell, NJ
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician (Northern NJ Area)
Proactive Technology Management —Totowa, NJ
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Computer Support Technician II
New York University —New York, NY
- $38.10 an hour
- Full-time
- Mid-level
- High school diploma or GED
- University
MSP Support Technician
Delaney Computer Services, Inc. —Mahwah, NJ
- $50,000 - $65,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Dental insurance
Quick Apply
Desktop Support Technician
DEPARTMENT OF FINANCE —Manhattan, NY
- $95,233 - $112,346 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Work from home
- Loan forgiveness
Service Desk Technician
OFFICE OF CRIMINAL JUSTICE —Manhattan, NY
- $68,213 - $80,000 a year
- Multiple hires
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
2d
Analyst, Service Desk Technician
Revantage Corporate Services, LLC —New York, NY
- $74,000 - $93,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
2d
Desktop Support Technician
AmTrust Financial Services, Inc. —Jersey City, NJ
- $19 - $28 an hour
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
Desktop Support Analyst
Barrow Wise Consulting —New York, NY
- $60,000 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- Windows
- Health insurance
- Paid time off
Quick Apply
IT Support Engineer
Peloton —New York, NY
- $84,250 - $99,650 a year
- On call
- Google Workspace
- Mid-level
- Windows
Quick Apply
2d
Desktop Technican
Bloomberg —New York, NY
- $70,000 - $75,000 a year
- Azure
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
Desktop Technician
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $59,537 - $68,468 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
TechOps System Administrator
Hana Cloud Solutions LLC —Carlstadt, NJ
- $51,500 - $87,800 a year
- Computer science
- Computer Science
- System design
- AD&D insurance
- Paid holidays
Quick Apply

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Back To School/Ramp Up Project - Level 2 Desktop Support

TEKsystems -
Bronx, NY

Quick Apply

Job Details

Contract
$20 - $22 an hour
3 days ago

Benefits

Commuter assistance
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Google Workspace
Smartphone (troubleshooting support)
Windows
Desktop (troubleshooting support)
macOS
Productivity software
Desktop administration
Ticketing system technical support
Mobile devices

Full Job Description

IT Support Technician

Overview

We are seeking experienced IT Support Technicians to join a fast-paced Customer Care team supporting a large-scale technology onboarding and support initiative. This role is ideal for candidates who enjoy troubleshooting technical issues, providing exceptional customer service, and working directly with end users in a high-volume support environment.

The selected candidates will help support faculty, staff, and students by resolving hardware, software, and connectivity issues while ensuring a smooth technology experience during a critical peak support period.

Key Responsibilities

Provide Tier 1 technical support through phone, email, walk-up, and ticketing system requests.
Troubleshoot and resolve hardware, software, and connectivity issues.
Support Windows and macOS operating systems.
Assist with password resets, account access issues, and Active Directory-related requests.
Diagnose and resolve Wi-Fi, network connectivity, and printer issues.
Support desktops, laptops, mobile devices, tablets, and Apple products.
Document incidents, requests, and resolutions within the ticketing system.
Deliver outstanding customer service while interacting with end users in a professional manner.
Escalate complex issues as needed and collaborate with IT team members to ensure timely resolution.

Required Qualifications

Minimum 2+ years of IT support experience, including both remote support and hands-on break/fix troubleshooting.
Experience supporting:
- Windows 10/11
- Windows 7
- macOS
- Microsoft 365
- Google Workspace (G Suite)
Experience supporting:
- Apple devices
- Windows-based computers
- Mobile devices and tablets
Experience using ticketing systems such as ServiceNow or similar ITSM tools.
Strong troubleshooting and problem-solving skills.
Excellent customer service and end-user support experience.
Strong verbal and written communication skills.

Preferred Qualifications

Experience supporting higher education, schools, or academic environments.
Active Directory administration experience.
Previous experience working in a high-volume service desk or help desk environment.

Schedule

This position requires flexibility to support varying shifts during a peak support period.

Initial schedule: Monday through Friday, standard business hours.
Future schedules may include extended hours and Saturday coverage.
Candidates must be available to work flexible shifts between 7:00 AM and 10:00 PM as needed.

Work Environment

Onsite position, five days per week.
Collaborative Customer Care team environment.
Fast-paced, customer-focused support setting.

What You'll Gain

Opportunity to work in an enterprise-level IT support environment.
Exposure to a wide range of technologies, devices, and end-user support scenarios.
Potential for long-term opportunities based on performance and business needs.

Keywords: IT Support, Help Desk, Desktop Support, Service Desk, Windows Support, macOS Support, Microsoft 365, Google Workspace, Troubleshooting, Customer Service, Active Directory, ServiceNow, Technical Support.

Job Type & Location

This is a Contract position based out of Bronx, NY.

Pay and Benefits

The pay range for this position is $20.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Bronx,NY.

Application Deadline

This position is anticipated to close on Jul 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Quick Apply

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