Graduate Student Affairs Officer, School of Journalism (5156C) #88180 About Berkeley
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Departmental Overview
The UC Berkeley School of Journalism is a global leader in journalism education, preparing exceptional fact-finders and storytellers to report the stories of our times and hold power to account. At a time of profound changes in the media and challenges to journalism, UC Berkeley Journalism champions press freedom, embraces innovation, and expands who gets to be a journalist.
Based at the world's leading public university, UC Berkeley Journalism is the only journalism master's program in the University of California system. The school is led by a world-class faculty of journalists and offers a two-year Master of Journalism degree to some 120 graduate students and a journalism minor to more than 300 undergraduates. UC Berkeley Journalism is also home to the pioneering, state-funded California Local News Fellowship program, which provides jobs for early-career journalists in local newsrooms throughout the state, and to the award-winning Investigative Reporting Program.
UC Berkeley Journalism's reputation is bolstered by the accomplishments of faculty, students, and alumni whose stories challenge conventions, change policies, and upend injustices. These journalists have won or been finalists for dozens of prestigious awards, including the Pulitzer Prize, the Student Academy Award for Best Documentary, the George Polk Award, the Online News Association's Student Journalism Award, the Guggenheim Fellowship, and more.
We live in a pivotal moment when journalism education can help restore American democracy by strengthening bonds of trust and credibility in journalism and by bringing new voices, new leaders, and new methods to the field. We see journalism on the rise and invite you to rise with us at UC Berkeley.
Position Summary
The Assistant Director of Student Services independently advises students, resolves student services-related issues, and advises faculty and management on a variety of student and operational issues. This position serves as the lead point of contact for students and faculty on the full scope of academic issues, including curricular matters, progress toward degree, master's thesis project completion, student employment, personal challenges, and grievances with instructors, staff, or other students. This position works with school management to recommend changes to policies, practices, and procedures, while exercising a high degree of autonomy to interface directly with campus offices such as the registrar's office, financial aid office, graduate division, or student learning center. Additional duties include managing and maintaining the course schedule and room assignments, tracking and administering funds for student programs, and coordinating ASE appointments. This position also aids in student outreach and recruitment events, and collaborates on key school events such as orientation, commencement, and career information sessions, while supervising undergraduate student assistants.
Application Review Date
The First Review Date for this job is August 26, 2026. For full consideration, please apply by the first review date.
Responsibilities
Student Advising
Advises faculty and students on school and university policies and procedures for the Master of Journalism degree; collaborates closely with the Head Graduate Adviser on special approvals and exceptions; reviews students' progress and advises students and faculty on requirements for degree and program completion; identifies students with progression problems and recommends interventions; conducts graduation checks and verifies master's project degree completion according to Graduate Division policies.
Provides advice and assistance to students and scholars regarding complex U.S. visa and immigration procedures, compliance issues, and employment eligibility /authorization.
Interprets school and university policies and advises students and faculty on student conduct, student grievances, disputes, and discrimination-related issues.
Escalates highly sensitive issues to the Sr. Director of Student Services and enters Students of Concert Reports.
Department Scheduler/Enrollment Manager
Manages and maintains the official schedule of courses in SIS; oversees the enrollment process, waitlist management, enrollment limits, etc. Responsible for the scheduling of courses, works with faculty to determine times, room assignments, etc.; utilizing extensive knowledge of course content, facilitates new course approval and curriculum revisions through interaction with COCI and other campus offices as needed.
Works directly with faculty on course development; participates in the school Curriculum Committee. distributes and collects student evaluations; works directly with the Registrar's Office to resolve issues, and advises faculty on the grading process.
Coordinates the application process for annual travel courses.
Events
Plans and implements complex, high-visibility student events, including lead responsibility for all non-technical event logistics related to commencement and coordination of the majority of school-wide student-facing events, such as information sessions, spring visits, and affinity group events.
Handles all business and procurement needs for student events.
Plans, designs, and provides workshops for students; coordinates the student leadership committee (TLC); collaborates with student affinity groups; and liaises with campus counseling and psychological services (CAPS).
Key collaborator on student orientation; handles all event logistics.
Financial Aid
Processes student fellowships, grants, scholarships, and other awards; issues Academic Student Employee appointment letters; manages the travel grant and emergency fund application process; approves/prepares awards in SIS; manages summer minor grants; advises students on FAFSA completion; troubleshoots financial and billing problems; counsels students on obtaining residency.
Recruitment and Admissions
In collaboration with the director of admissions, participates in outreach programs for graduate and undergraduate programs; may advise prospective applicants on necessary academic preparation and the appropriateness of the program for the applicant's goals.
Alumni Relations
In collaboration with the Development team and alumni relations specialists, maintains strong relations with Journalism alumni and coordinates their continued engagement in school events and opportunities, including their involvement in admissions application review.
Supervision
May supervise up to two student employees.
Required Qualifications
Working knowledge of advising and counseling techniques.
Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences, or comparable institutional knowledge/experiences.
Solid verbal and written communication skills.
Demonstrated interpersonal skills at various levels in the organization.
Multicultural competencies: the ability to work with diverse populations.
Knowledge of complex U.S. visa and immigration procedures, compliance issues, and employment eligibility/authorization for international students and scholars.
Ability in problem identification and reasoning; ability to develop original ideas to solve problems.
Skills in judgment and decision-making, problem-solving, identifying measures of system performance, and the actions to improve performance.
Technical skills. Knowledge and experience working with CampusSolutions or other comparable course management systems, Canvas, Google Suite, etc.
Education / Training
Bachelor's degree in a related area and/or equivalent experience/training.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted annual range that the University reasonably expects to pay for this position is $75,000 - $90,000. The full pay scale for this classification is $64,260 - $110,460.
This is an exempt, monthly-paid position.
This is a full-time (40 hours/week) Career position eligible for UC benefits.
