Top 83 Guest service agent Jobs in Berkeley Ca

Guest Services Agent
Residence Inn Walnut Creek —Walnut Creek, CA
- $19 an hour
- Sanitation
- Windows
- Residential
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent - Night Auditor
Radiate Hotels —Berkeley, CA
- $25 - $26 an hour
- Full-time
- Hotel
- Cash register
- POS
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Residence Inn Berkeley —Berkeley, CA
- $20 an hour
- Weekends as needed
- Residential
- Driver's License
- Ability to stand for extended periods
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3d
Front Desk Agent
Berkeley Hospitality Llc —Berkeley, CA
- $20 - $22 an hour
- Part-time
- Computer literacy
- Hotel
- Driver's License
- 401(k)
- Paid time off
Quick Apply
Guest Service Representative
Omni Hotels & Resorts —San Francisco, CA
- $36.49 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
1d
Kissel Uptown Oakland Unbound Collection - Front Desk Agent
Evolution Hospitality —Oakland, CA
- $25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
3d
Guest Service Agent - Parc 55 San Francisco a Hilton Hotel
Hilton —San Francisco, CA
- $36.06 an hour
- Weekends as needed
- English
- Hotel
- 1 year
- Paid parental leave
- Employee stock purchase plan
10d
Front Office Agent
Hotel Kabuki —San Francisco, CA
- $36.06 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
9d
Front Office Agent
Four Points by Sheraton —Emeryville, CA
- $21 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Writing skills
- Health insurance
- Tuition reimbursement
Quick Apply
5d
Front Desk Agent
Hotel Zephyr - Fisherman's Wharf —San Francisco, CA
- $31.84 - $33.03 an hour
- Weekends as needed
- Background check
- Pass drug screening
- Hotel
- Health insurance
- Dental insurance
1d
Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE
Hyatt Regency San Francisco —San Francisco, CA
- $36.06 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Employee stock purchase plan
- Paid holidays
Guest Services Agent
Huntington San Francisco —San Francisco, CA
- $31 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Host
San Francisco Proper Hotel —San Francisco, CA
- $32 an hour
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
5d
Guest Service Agent
Beacon Grand —San Francisco, CA
- $37.83 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
Quick Apply
1d
Agent-At Your Service
Marriott International, Inc —San Francisco, CA
- $36.89 an hour
- Full-time
- Hotel
- High school diploma or GED
- Fair chance
3d
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
Quick Apply
Guest Services Agent
Staypineapple —San Francisco, CA
- $27.75 an hour
- Part-time
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Agent - Hotel Zeppelin
Sage Hospitality —San Francisco, CA
- $31.93 an hour
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Paid holidays
Guest Service Agent
Hilton —San Francisco, CA
- $26 - $28 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan

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guest service agent jobs near berkeley ca

Guest Services Agent

Residence Inn Walnut Creek
Walnut Creek, CA

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Job Details

$19 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount

Qualifications

Computer operation
Customer communication
Employee relationship building
Windows
High school diploma or GED

Full Job Description

Join our team as a Guest Services Agent at Residence Inn by Marriott Walnut Creek!

Imagine being the warm smile that greets each guest as they walk through our doors, the friendly voice that guides them through their stay, and the helpful hand that makes every visit unforgettable. We’re looking for a passionate Guest Services Agent who thrives on creating exceptional guest experiences and delivering top-tier service. In this role, you’ll be the heart of our hotel, turning every interaction into a moment of delight and ensuring our guests feel truly at home.

Hourly Pay: $19

Your Role:

As a Guest Services Agent, you will play a key role in enhancing our guests' experience by delivering exceptional service from arrival to departure. Your mission is to ensure guests feel welcomed and well-cared-for, while also managing reservations and handling inquiries efficiently. Some of your key responsibilities include:

Greet and welcome all guests approaching the Front Desk in a friendly, service-oriented manner.
Operation of the telephone switchboard in a courteous manner.
Answer guest inquiries about hotel service, facilities, and hours of operation as well as nearby restaurants, transportation, entertainment, etc.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Follow credit policies.
Be aware of all rates, packages, and special promotions; be familiar with all in-house groups; be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow rate quoting scenario.
Handle check-ins and check-outs in a friendly, efficient, and courteous manner.
Assist management with inventory control and stocking products.
Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and all other employees.
Sanitize keys when they are turned in and maintain lobby and public space cleaning.
Other duties as assigned.

What We’re Looking For:

Customer Service experience in a hotel or related field preferred
A high school diploma or equivalent is required.
Must be proficient with Windows operating systems.
A positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Must have the ability to multi-task, be detail-oriented, and be able to problem-solve to effectively deal with internal and external customers.
Flexible availability.

What We’ll Do For You:

Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
401(k) Retirement Plan – Secure your future with our generous company match.
Education Program – Further your career with our tuition reimbursement program.
Hotel Travel Discounts – Explore the world with special rates.
Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in berkeley ca

Guest Services Agent

Front Desk Agent - Night Auditor

Front Desk Agent

Front Desk Agent

Guest Service Representative

Kissel Uptown Oakland Unbound Collection - Front Desk Agent

Guest Service Agent - Parc 55 San Francisco a Hilton Hotel

Front Office Agent

Front Office Agent

Front Desk Agent

Front Office Agent | Benefits Include: Tuition Reimbursement, Free Room Nights and MANY MORE

Guest Services Agent

Front Desk Host

Guest Service Agent

Agent-At Your Service

Front Desk Agent | Homewood Suites | Oakland, CA

Front Desk Agent

Guest Services Agent

Front Desk Agent - Hotel Zeppelin

Guest Service Agent

I want to receive the latest job alert for guest service agent in berkeley ca

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