Top 69 Director of operations Jobs in Berkley Ma

Director of Operations Order Processing
Numotion —Taunton, MA
- $70,000 - $100,000 a year
- 8 hour shift
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Regional Operations Director
QRM (Quality Rehab Management) —Massachusetts
- $110,000 - $125,000 a year
- Full-time
- Management
- Up to 50% travel
- Customer service
- Travel reimbursement
- Health insurance
Quick Apply
7d
Assistant Director of Nursing (ADON)
Confidential —Canton, MA
- $100,000 - $110,000 a year
- Full-time
- Nursing
- RN License
- Customer service
- Health savings account
- Health insurance
Quick Apply
Vice President of Operations / Director of Engineering & Maintenance
Mueller Coatings —East Bridgewater, MA
- Full-time
- Background check
- Bachelor's degree
- Mentoring
Quick Apply
Director Treasury Operations - AI Trainer
DataAnnotation —Providence, RI
- $50 - $100 an hour
- Part-time
- Remote
- English
- Master's degree
- Doctor of Philosophy
Quick Apply
Director of Rehab – Skilled Nursing Facility (SNF) – Rockland, MA - (PT, PTA, OT, COTA, or SLP-CCC)
Relient Health —Rockland, MA
- $35 - $50 an hour
- Email
- Skilled nursing facility
- Physical & Rehabilitation Medicine
- Supervising experience
- Continuing education credits
- Paid holidays
Quick Apply
Director of Clinical Operations (Registered Dietitian)
Healthcare Services Group, Inc. —Providence, RI
- From $85,000 a year
- Full-time
- 3 years
- Analysis skills
- Driver's License
- Employee stock purchase plan
- Paid holidays
Director, Business Operations
Sensata Technologies, Inc. —Attleboro, MA
- $197,360 - $271,370 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
- Disability insurance
- Health insurance
Area Director of Operations
LIVING INNOVATIONS SUPPORT SERVICES LLC —Warwick, RI
- $90,000 a year
- 5 years
- Driver's License
- Bachelor's degree
- Mileage reimbursement
- Health insurance
Quick Apply
Director of Operations
Wingstop —Raynham, MA
- $120,000 - $130,000 a year
- Part-time
- Microsoft Excel
- Ability to lift 50 pounds
- Analysis skills
Quick Apply
Director, Human Resources Operations (Human Resources)
Martignetti Companies —Taunton, MA
- $130,000 - $145,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Bachelor's degree
- Health insurance
- Dental insurance
Director of Operations
Nordson —East Providence, RI
- Online Application
- Up to 50% travel
- Pass drug screening
- Office
- Health savings account
- Paid holidays
26-27 RI Director of School Operations
Achievement First (Non-Teaching) —Providence, RI
- $97,167 - $126,781 a year
- Full-time
- Spanish
- Data analysis skills
- 3 years
- 403(b) matching
- Health insurance
Assistant Director of Catering Operations
Brown University —Providence, RI
- Full-time
- Hybrid work
- Sales
- 3 years
- University
Director of Enrollment Services - Bristol Community College
Bristol Community College —Fall River, MA
- $108,634.38 - $114,134.00 a year
- Part-time
- Master's degree
- University
- Bachelor's degree
Director of Operations
Pride Exteriors Corp —Attleboro Falls, MA
- $80,000 - $120,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Senior level
- Communication skills
- Paid holidays
- Work from home
Quick Apply
Director of Athletic Business Operations
Providence College —Providence, RI
- $71,400 - $76,500 a year
- Full-time
- Microsoft Excel
- Finance
- University
- Disability insurance
- Dental insurance
Assistant Director, Housing Operations and Projects
Brown University —Providence, RI
- Full-time
- Hybrid work
- Background check
- Mid-level
- Residential
Assistant Director of Culinary Operations
Brown University —Providence, RI
- Weekends as needed
- Hybrid work
- Hospitality
- Customer service
- Sanitation
Investment Operations Director, FIWA Investment Services
Fidelity Investments —Smithfield, RI
- $103,000 - $211,000 a year
- Full-time
- Research
- Office
- SQL
- Loan repayment program
- Health insurance
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Director of Operations Order Processing

Numotion -
Taunton, MA

Apply Now

Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Coaching
Team development
Mentoring
Business operations
Staff development

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:
The Director of Operations Order Processing oversees the daily activities for our Customer Care Coordinators based in multiple locations and ensures order processing and internal support needs can be met or exceeded. This position is responsible for the timeliness and accuracy of order processing within their assigned branches/locations. The Director of Operations Order Processing leads the team in providing best-in-class customer service.

Pay Range: $70,000 to $100,000. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.

KEY RESPONSIBILITIES:

Lead and direct the order processing team, assuring an elevated level of customer satisfaction and retention.
Hire, develop, coach, and manage staff performance.
Work cross functionally to coordinate equipment procurement and delivery, to assure quality and timely provision of service.
Manage Orders in Process (OIP) meetings and delivery planning for equipment orders, as well as assess balance load of OIP to maintain order processing efficiency.
In conjunction with all other Numotion departments, address and resolve escalations in the timeframes outlined in procedures.
Direct quality and timely assistance for customers (including fielding phone calls, entering, and maintaining accurate data in order processing system, scheduling appointments).
Work with staff to increase customer satisfaction and improve turnaround times.
Lead and implement Numotion best practices and drive universal operational processes within the territory.
Utilize reporting database to optimize business outcomes.
Assure direct reports effectively support the needs of internal and external customers.
Partner with cross functional leaders to deliver revenue goals.
Handle order resolution and addresses customer concerns with a sense of urgency.
Ensure all activities and operations are carried out in strict compliance with company and government processes/regulations.
Perform other related duties as assigned.
Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.
Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

Bachelor’s degree in related field or equivalent combination of experience and education.
Minimum of five years of operational work experience and/or training.
Minimum of two years of leadership development experience, including leadership, mentoring and/or coaching.
Ability to remain focused while handling multiple tasks, responsibilities, and projects.

PREFERRED QUALIFICATIONS AND COMPETENCIES:

Working knowledge of service order processing experience.
Basic understanding of financial reporting.
Knowledge of funding and payer requirements.
Knowledge of complex rehab equipment and products.
Prior experience working in durable medical equipment industry.
Prior experience with healthcare accreditation process and business requirements.
Demonstrated ability to thrive in a matrixed environment, working with cross functional team members to achieve shared goals.
Demonstrated ability to act as a change agent and lead the acceptance of change within a rapidly changing environment.
Ability to develop and execute multiple business priorities and approaches to meet objectives.
Demonstrated exceptional interpersonal and problem-solving skills both internally and externally with customers.
Superior communication skills, both written and verbal, to effectively address all levels within the organization.
Knowledge of MS Word, Excel, PowerPoint, and Outlook.

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to meet essential functions of the position with reasonable accommodations, as necessary.
Must be highly mobile, able to access all areas of the premises.
Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
Ability to work over 8 hours in a workday, and over 40 hours in a work week, as necessary.
Ability to understand and carry out written and verbal instructions.
Ability to bend, twist, stoop, reach, and lift equipment weighing up to 10 pounds.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

director of operations jobs in berkley ma

Director of Operations Order Processing

Regional Operations Director

Assistant Director of Nursing (ADON)

Vice President of Operations / Director of Engineering & Maintenance

Director Treasury Operations - AI Trainer

Director of Rehab – Skilled Nursing Facility (SNF) – Rockland, MA - (PT, PTA, OT, COTA, or SLP-CCC)

Director of Clinical Operations (Registered Dietitian)

Director, Business Operations

Area Director of Operations

Director of Operations

Director, Human Resources Operations (Human Resources)

Director of Operations

26-27 RI Director of School Operations

Assistant Director of Catering Operations

Director of Enrollment Services - Bristol Community College

Director of Operations

Director of Athletic Business Operations

Assistant Director, Housing Operations and Projects

Assistant Director of Culinary Operations

Investment Operations Director, FIWA Investment Services

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