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Supportive Concepts for Families, Inc. —Reading, PA
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OVERNIGHT RESIDENTIAL MANAGER

Supportive Concepts for Families, Inc. -
Reading, PA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Opportunities for advancement

Qualifications

Workplace dispute resolution

Full Job Description

❤️ Be the Leader Who Keeps Quality Care Moving

AFTER-HOURS RESIDENTIAL MANAGER

After-Hours Residential Services (IDD)

2nd Shift | 3rd Shift | Evenings | Overnights | Weekends

Looking for More Than Just Another Management Job?

Great care doesn't stop at 5:00 PM.

Supportive Concepts for Families is seeking an experienced Residential Manager to provide after-hours operational leadership and oversight for our community residential programs serving adults with intellectual and developmental disabilities throughout Pennsylvania.

This is a field-based leadership position designed to support our residential teams during evenings, nights, weekends, and holidays—ensuring individuals receive safe, high-quality, person-centered care while providing real-time guidance and support to Direct Support Professionals, Program Specialists, and on-call leadership.

As the "eyes and ears" of the organization after normal business hours, you'll help maintain quality, compliance, staffing stability, and rapid response to operational needs.

Why You'll Love This Role

Leadership position with autonomy and decision-making authority
Flexible scheduling across evenings, nights, and weekends
Field-based role with variety every day
Make an immediate impact on quality of care
Coach and mentor residential teams
Work closely with Operations, Nursing, Quality, and On-Call Leadership
Help solve problems before they become crises

What You'll Do

Operational Oversight

Visit assigned community homes throughout your shift.
Conduct routine facility inspections to ensure homes are safe, clean, and compliant.
Complete inspection reports with findings, recommendations, and follow-up actions.
Identify opportunities to improve quality, safety, and regulatory compliance.

Staff Leadership

Serve as the after-hours management representative for residential programs.
Provide coaching, guidance, and real-time support to Direct Support Professionals.
Assist staff with problem-solving and operational decision-making.
Reinforce company policies, procedures, and best practices.
Conduct staff observations and provide immediate feedback when appropriate.

Individual Support

Observe individuals served to ensure health, safety, dignity, and quality of life.
Respond to concerns involving health, behavior, staffing, or environmental issues.
Assist during emergencies or crisis situations as needed.
Support individuals and staff during difficult situations while maintaining a calm leadership presence.

Staffing Support

Assist with staffing shortages and emergency coverage.
Help coordinate staffing resources with the on-call team.
Monitor staffing ratios and respond when immediate adjustments are needed.
Assist with orientation and just-in-time training for employees working after hours.

Quality & Compliance

Document findings from site visits.
Follow up on corrective action items.
Identify trends and communicate concerns to operational leadership.
Ensure homes remain survey-ready and compliant with regulatory standards.

Collaboration

Work closely with Program Directors, Program Specialists, Community Health Nurses, HR, Quality Assurance, and On-Call Leadership.
Provide detailed shift summaries and communicate significant events to daytime leadership.

Qualifications

Associate's or Bachelor's degree preferred, or equivalent leadership experience.
Experience supervising residential, healthcare, behavioral health, or IDD services.
Strong knowledge of residential operations and person-centered supports.
Excellent communication, leadership, and conflict-resolution skills.
Ability to make sound decisions independently.
Valid driver's license with reliable transportation.
Ability to travel throughout assigned service areas.

Preferred experience includes:

Intellectual & Developmental Disabilities (IDD)
Residential Services
Behavioral Health
Human Services
Healthcare Operations
Quality Assurance
Staff Supervision

Why Join Supportive Concepts for Families?

Competitive Benefits

Competitive salary
Flexible scheduling
DailyPay
Medical, Dental & Vision Insurance
401(k) with company participation
Paid Time Off
Employee Assistance Program
Wellness Programs
Paid Leadership Development
Career advancement opportunities

About Us

For more than 25 years, Supportive Concepts for Families has helped individuals with intellectual and developmental disabilities live meaningful, independent, and fulfilling lives.

Our Community Residential Operations Coordinators ensure that exceptional care continues long after traditional business hours—supporting staff, protecting quality, and helping individuals thrive every day.

Start a Career with Purpose

Some leadership roles manage people.

This one supports an entire community.

If you're a servant leader who enjoys coaching teams, solving problems, and making a difference where it matters most, we'd love to hear from you.

Creating a Better Tomorrow... Today.

Equal Employment Opportunity

Apis Services, Inc., Inperium Inc., and their affiliates provide equal employment opportunities to all employees and applicants in accordance with all applicable federal, state, and local laws. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender identity or expression, disability, genetic information, marital status, pregnancy, veteran status, or any other characteristic protected by law. This commitment extends to every aspect of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination.

Quick Apply

Refine Your Search

resident manager jobs in berks county pa

OVERNIGHT RESIDENTIAL MANAGER

Residential Manager

Full time Care Manager 3pm to 11pm

Resident Wellness Director (Director of Nursing)

Per Diem Caregiver (Care Manager) 3-11 pm

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for resident manager in berks county pa

Explore jobs in more locations

❤️ Be the Leader Who Keeps Quality Care Moving

AFTER-HOURS RESIDENTIAL MANAGER

After-Hours Residential Services (IDD)

Looking for More Than Just Another Management Job?

Why You'll Love This Role

What You'll Do

Operational Oversight

Staff Leadership

Individual Support

Staffing Support

Quality & Compliance

Collaboration

Qualifications

Why Join Supportive Concepts for Families?

Competitive Benefits

About Us

Start a Career with Purpose

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