Top 39 Customer service coordinator Jobs in Berlin, Ct

Customer Service Coordinator
WSET —West Hartford, CT
- Remote
- Background check
- Ability to walk for extended periods
- English
- Health insurance
- Dental insurance
9d
Front Desk/Treatment Coordinator (experience w/ Eaglesoft REQUIRED)
Salmon Brook Dental Group —Granby, CT
- $20 - $25 an hour
- Full-time
- Dental office
- Customer service
- Organizational skills
- Health insurance
- Paid time off
Quick Apply
Service Coordinator - Connecticut
AGSE Global Services LLC —Bloomfield, CT
- $50,000 - $60,000 a year
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Repair Coordinator
Mirion —Meriden, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Field Customer Support Coordinator
Ricoh —Rocky Hill, CT
- $19.46 - $24.51 an hour
- Overtime
- Hospitality
- High school
- Office
Customer Service Coord - HomeCare
Hartford HealthCare at Home —Farmington, CT
- Full-time
- HIPAA
- Office
- High school diploma or GED
Quick Apply
Patient Service Front Desk Coordinator
Clarivision —Cheshire, CT
- $18 - $22 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service & Scheduling Coordinator Electrical Home Services
LIMITLESS ELECTRIC LLC —Windsor Locks, CT
- $23 - $28 an hour
- Full-time
- Office
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
3d
Service Coordinator
Advanced Window Systems LLC —Cromwell, CT
- $20 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
3d
Customer Success Coordinator
Reliable Respiratory —South Windsor, CT
- $25 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
2d
Customer Support Coordinator - Dispatcher
NorcomCT —Naugatuck, CT
- $25 - $36 an hour
- Online Application
- Background check
- Clean driving record
- Microsoft Excel
- Profit sharing
- Disability insurance
Quick Apply
Customer Account Coordinator
Parksite —East Windsor, CT
- $25 - $28 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Quick Apply
11d
Care Coordinator / Client Services Coordinator (Home Care)
Golden Years Homemakers & Companions, Inc. —Bristol, CT
- Full-time
- Mid-level
- Office
- Home Health
Quick Apply
14d
Customer Service Coordinator
Penske Truck Leasing and Logistics —Waterbury, CT
- $25 an hour
- ASE Certification
- Customer service
- Ability to walk for extended periods
Front Office Coordinator
Greystone retirement home —Portland, CT
- $20 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
Quick Apply
Dental Patient Coordinator/ Customer Service Specialist
Manchester Dental Group —Manchester, CT
- $19 - $25 an hour
- Email
- Dental office
- Sales
- In-person
- Health insurance
- Dental insurance
Quick Apply
11h
Customer Experience Coordinator
TJ Maxx —Farmington, CT
- $17.94 - $18.44 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Front Desk Coordinator
The Specialty Alliance —Avon, CT
- $18 - $27 an hour
- Full-time
- Computer literacy
- Basic math
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk/Client Service Coordinator - Guilford, CT
Advisor Talent Solutions —Guilford, CT
- Full-time
- Microsoft Outlook
- Office
- Organizational skills
Quick Apply
10d
Strategic Customer Coordinator
Sunbelt Rentals, Inc. —North Haven, CT
- $23.52 - $32.34 an hour
- Full-time
- Spanish
- English
- Military encouraged
- Disability insurance
- Health insurance
Quick Apply
9h

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Customer Service Coordinator

WSET -
West Hartford, CT

Apply Now

Job Details

9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance

Qualifications

Email customer support
Phone communication
English
Phone customer support
Cross-functional collaboration
Email support

Full Job Description

WSET exists to empower people and support the drinks industry from producer to consumer. We offer a comprehensive suite of globally recognised qualifications covering wines, spirits and sake.

We are the world’s leading provider of qualifications in wines, spirits, beer and sake, delivering over 140,000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).

WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia, Canada, China, Hong Kong, Singapore and the USA as well as the UK.

The successful applicant will contribute to a culture that values curiosity, striving for better and leading with empathy within WSET.

WSET fosters a welcoming, empathetic and inspiring culture that empowers our global talent to innovate and thrive.

We recognise that strong candidates may not meet every requirement listed. If you bring a growth mindset, a strong interest in learning and teaching, and transferable skills that would help you succeed in the role, we would encourage you to apply. We value curiosity, adaptability and commitment to excellent learner experience alongside direct experience of specific tools and systems.

The Customer Service Coordinator is responsible for contributing to an environment of continuous improvement and customer focus to deliver a high-level of service for our customers. You will take responsibility for responding to customer service enquiries via a range of channels and ensuring that all customers receive the best possible level of support in line with agreed KPIs / SLAs. You will embody and exemplify WSET’s values in your mindset and behaviours.

Your success will be measured through the value you add to the organisation by driving continuous improvement and high-quality customer-centric performance, and your contribution to WSET's culture and values.

Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Provide a consistently high level of customer service to all WSET customers

Take ownership of providing resolutions to customer service enquiries received via any Customer Service channel in a manner consistent with WSET’s Customer Service principles and agreed time frames.
Support administration of WSET services in line with operational plans to deliver exceptional customer service to both APPs and students.
Proactively learn about responsibilities, processes and tools used by different WSET departments to contribute to efficient resolution of customer queries.
Contribute to creating an environment of continuous improvement and customer excellence to deliver an efficient, best-in-class service for our customers.
Engender a customer focused and global approach through exemplary role-modelling.

Contribute to the ongoing development of WSET’s Customer Service function

Support the Customer Service Manager in maintaining and improving tools, resources and processes used by the Customer Service team.

Other

Work in partnership with other internal teams, in delivering WSET services and addressing customer queries.
Champion and communicate customer service imperatives and actions across the business, collaborating with relevant stakeholders.
Contribute to the Trust by undertaking other various tasks as required.
Evolve in the role alongside the evolution of the dedicated WSET Customer Service function.

SKILLS & COMPETENCIES

Essential

Experience of high-paced customer service environments, interacting with customers via variety of channels e.g. email, phone, webchat etc.
Strong track record of personal performance and achieving objectives.
Ability to collaborate across workstreams and find creative solutions to business challenges.
Excellent written and verbal communication skills in English

Desirable

Experience using query/case management software
Experience working with or supporting users on a Learning Management System (LMS).
Customer service-related qualifications or experience
Additional languages relevant to WSET customers
Experience in order fulfillment, with familiarity with order management systems

Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party.

NB - If you currently work for one of WSET's APPs, you may not be eligible to apply for this role subject to your future career plans and the nature of that role. If you work for an APP either in a self-employed or employed capacity and would like to discuss your eligibility, please contact the hiring manager.

Location: Remote

Available to Applicants in Delaware, California, Connecticut, Florida, Georgia, Illinois, Kansas, Massachusetts, Maryland, North Carolina, New Jersey, Nevada, New York, Ohio, Pennsylvania, Texas, Virginia, Washington, and Wisconsin.

Salary Range:$45,000 to $47, 000 USD

Working Hours: This role requires a later work schedule to ensure overlap with business hours across our Asia-Pacific offices. A schedule of 11:00 AM to 7:00 PM PST is preferred, but flexibility may be available for the right candidate.

USA Benefits

WSET Americas offers a comprehensive benefits package to support our employees, subject to elections and eligibility. Some key highlights of our benefits package include:

Competitive PTO and Holiday Schedules
Competitive Health Benefits including Medical, Dental, Vision, and Employee Assistance Program (EAP)
Bonus Eligibility
Retirement Savings

US Applicants Only:

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL:
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop; kneel, crouch, and taste or smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, peripheral vision, and ability to adjust and focus.

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned, at any time.

Apply Now

Refine Your Search

customer service coordinator jobs in berlin, ct

Customer Service Coordinator

Front Desk/Treatment Coordinator (experience w/ Eaglesoft REQUIRED)

Service Coordinator - Connecticut

Customer Service Repair Coordinator

Field Customer Support Coordinator

Customer Service Coord - HomeCare

Patient Service Front Desk Coordinator

Customer Service & Scheduling Coordinator Electrical Home Services

Service Coordinator

Customer Success Coordinator

Customer Support Coordinator - Dispatcher

Customer Account Coordinator

Care Coordinator / Client Services Coordinator (Home Care)

Customer Service Coordinator

Front Office Coordinator

Dental Patient Coordinator/ Customer Service Specialist

Customer Experience Coordinator

Front Desk Coordinator

Front Desk/Client Service Coordinator - Guilford, CT

Strategic Customer Coordinator

I want to receive the latest job alert for customer service coordinator in berlin, ct

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PRINCIPAL DUTIES AND RESPONSIBILITIES

Provide a consistently high level of customer service to all WSET customers

Any offer of employment or your ongoing employment is conditional upon the successful completion of a thorough background check by an independent third party.

WSET Americas offers a comprehensive benefits package to support our employees, subject to elections and eligibility. Some key highlights of our benefits package include:

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