Top 3 Patient navigators Jobs in Berlin, Vt

Patient Access Navigator
University of Vermont Health - Central Vermont Medical Center —Berlin, VT
- $23.18 - $33.78 an hour
- Full-time
- Mid-level
- Organizational skills
- Typing
Integrated Care Navigator
WASHINGTON COUNTY MENTAL HEALTH SERVICES INC —Barre, VT
- $28.67 - $29.83 an hour
- Full-time
- Microsoft Word
- Vital signs
- Microsoft Outlook
- Paid holidays
- Dental insurance
Quick Apply
Orthopaedic Clinic - RN Patient Navigator
Copley Hospital —Waterbury, VT
- $75,000 - $95,000 a year
- Full-time
- Nursing
- Surgery
- RN License

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Integrated Care Navigator
WASHINGTON COUNTY MENTAL HEALTH SERVICES INC —Barre, VT
Frequent transportation of clients in one's own vehicle. Proficiency with EMR systems, Microsoft Excel, Word, Outlook, data entry, and record management…
$28.67 - $29.83 an hour
Quick Apply
Collaborative Care Mental Health Clinician
University of Vermont Health - UVM Medical Center —Burlington, VT
Currently licensed in State of Vermont and/or State of New York as independent therapist depending on service area. Training in acute crisis intervention.
$36.50 - $54.75 an hour

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Patient Navigator (Northeast Region)
Genentech —Columbus, OH
The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
$75,200 - $139,700 a year
7d
Intake Coordinator
Nationwide Children's Hospital —Columbus, OH
Bachelor’s Degree in relevant field, or equivalent experience, required. Gathers referral and pre-admission information and completes all pre-admission data…
13d

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Patient Access Navigator

University of Vermont Health - Central Vermont Medical Center
Berlin, VT

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Job Details

Full-time
$23.18 - $33.78 an hour

Qualifications

Patient question and concern management
In-person customer service
De-escalation techniques
Desktop applications
Telephone systems
Typing
Productivity software

Full Job Description

This position is 100% onsite work located in Berlin, VT. This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.

POSITION SUMMARY
The Patient Access Navigator is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The navigator coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities as well as ADT order management activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The navigator will serve as a mentor and resource for staff, providing support, direction and where needed, service recovery.

BASIC KNOWLEDGE
Obtaining NAHAM [or HBI] certification and maintaining certification requirements is encouraged. The ideal candidate has a customer service orientation and a willingness to partner with colleagues and the patients we serve; an ability to listen effectively on the telephone or in person and react appropriately to resolve issues and exceed expectations. Must be proficient in the use of personal computers, strong key-boarding skills and ability to multi-task across multiple software applications. Must possess excellent interpersonal communication, problem-solving, and organizational skills. Knowledge of medical terminology, diagnostic coding strongly preferred. Knowledge of healthcare regulatory requirements, specifically payer related sufficient to facilitate compliant billing and authorization management. Must possess strong time management skills, ability to prioritize, multi-task and work effectively with multiple interruptions. Microsoft application experience required. Ability to work in high stress environments while maintaining composure. Minimum of 7 hours keyboarding per day is expected; for pre-service operations telephony in a call center environment is required.

EXPERIENCE
Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.

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patient navigators jobs in berlin, vt

Patient Access Navigator

Integrated Care Navigator

Orthopaedic Clinic - RN Patient Navigator

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