Top 4 Patient advocate Jobs in Berlin Vt

Patient Access Navigator
University of Vermont Health - Central Vermont Medical Center —Berlin, VT
- $23.18 - $33.78 an hour
- Full-time
- Mid-level
- Organizational skills
- Typing
2d
Transportation Aide - Patient Support Services
University of Vermont Health - Central Vermont Medical Center —Berlin, VT
- $22.28 - $32.48 an hour
- Per diem
- CPR Certification
- Hospital
- Customer service
Orthopaedic Clinic - RN Patient Navigator
Copley Hospital —Waterbury, VT
- $75,000 - $95,000 a year
- Full-time
- Nursing
- Surgery
- RN License

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Transportation Aide - Patient Support Services
University of Vermont Health - Central Vermont Medical Center —Berlin, VT
Able to stand for long periods of time, walk at least 10 miles per shift and able to push/pull over 74 pounds. Must be a High School graduate or equivalent.
$22.28 - $32.48 an hour
Evening/Morning Caregiver 2hr shifts - Milton VT $28/ hr
Preferred Care at Home of Champlain Valley —Milton, VT
Valid driver’s license and reliable transportation preferred (for certain clients). Relevant past jobs that would have offered you experience that is helpful to…
$28 an hour
Quick Apply
6d

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Fertility Patient Care Navigator
Pinnacle Fertility —Westerville, OH
Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility…
$22 - $26 an hour
Quick Apply
Patient Support Specialist
PrimaryOne Health —Columbus, OH
One year of experience in a medical office, customer service or reception, preferably in medical office. Greets patient/customers in a positive and helpful…

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Patient Access Navigator

University of Vermont Health - Central Vermont Medical Center
Berlin, VT

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Job Details

Full-time
$23.18 - $33.78 an hour
2 days ago

Qualifications

Patient question and concern management
In-person customer service
De-escalation techniques
Desktop applications
Telephone systems
Typing
Productivity software

Full Job Description

This position is 100% onsite work located in Berlin, VT. This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.

POSITION SUMMARY
The Patient Access Navigator is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The navigator coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities as well as ADT order management activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The navigator will serve as a mentor and resource for staff, providing support, direction and where needed, service recovery.

BASIC KNOWLEDGE
Obtaining NAHAM [or HBI] certification and maintaining certification requirements is encouraged. The ideal candidate has a customer service orientation and a willingness to partner with colleagues and the patients we serve; an ability to listen effectively on the telephone or in person and react appropriately to resolve issues and exceed expectations. Must be proficient in the use of personal computers, strong key-boarding skills and ability to multi-task across multiple software applications. Must possess excellent interpersonal communication, problem-solving, and organizational skills. Knowledge of medical terminology, diagnostic coding strongly preferred. Knowledge of healthcare regulatory requirements, specifically payer related sufficient to facilitate compliant billing and authorization management. Must possess strong time management skills, ability to prioritize, multi-task and work effectively with multiple interruptions. Microsoft application experience required. Ability to work in high stress environments while maintaining composure. Minimum of 7 hours keyboarding per day is expected; for pre-service operations telephony in a call center environment is required.

EXPERIENCE
Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.

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patient advocate jobs in berlin vt

Patient Access Navigator

Transportation Aide - Patient Support Services

Orthopaedic Clinic - RN Patient Navigator

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