Top 20 Helpdesk support Jobs in Berrien Springs Mi

Customer Services Audio/Video Specialist
Berrien County —Berrien County, MI
- $48,657 - $65,204 a year
- Online Application
- Background check
- Computer science
- Computer Science
3h
Help Desk Technician
Imagineering Finishing Technologies —South Bend, IN
- $45,000 - $55,000 a year
- Online Application
- Background check
- Pass drug screening
- Office
- AD&D insurance
- Paid holidays
Quick Apply
Stu-Tech/Para Reg ITS Helpdesk
Andrews University —Berrien Springs, MI
- English
- Research
- University
Support Technical Representative
B&L Information Systems Inc —Bridgman, MI
- $50,000 - $60,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
Support Technical Representative
B&L Information Systems —Bridgman, MI
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
IT Helpdesk Technician
Four Winds Casino and Resort —New Buffalo, MI
- Computer science
- Microsoft Excel
- Computer Science
Help Desk Analyst
Beacon Health System —Granger, IN
- Overtime
- Computer Science
- Writing skills
- Research
IT Technician
Corvette Central —Sawyer, MI
- Weekends as needed
- Mid-level
- Office
- Organizational skills
Quick Apply
Systems Administrator
Andrews University —Berrien Springs, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Administrator
Linacast, Inc. —Benton Harbor, MI
- Full-time
- Computer literacy
- Mid-level
- Office
Quick Apply
11d
Data Conversion Specialist
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Flexible schedule
Quick Apply
IT Systems Engineer
U.S. Business Systems —Saint Joseph, MI
- Clean driving record
- Azure
- Mid-level
- Health insurance
- Paid time off
Solutions Architect
Harmony Healthcare IT —South Bend, IN
- Remote
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Quick Apply
Data Integration Specialist II
Harmony Healthcare IT —South Bend, IN
- Hybrid work
- Computer science
- Computer Science
- Bachelor of Science
Quick Apply
Help Desk Specialist
LifeStance Health —Mishawaka, IN
- $25 - $28 an hour
- Full-time
- Mid-level
- Continuous improvement
- SharePoint
- Paid parental leave
- AD&D insurance
Quick Apply
11d
Systems Administrator-On-Site at US Embassy Shenyang (Relocation Required)
MEC Energy Services, LLC —United States
- Full-time
- Background check
- Microsoft Access
- Mid-level
Quick Apply

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helpdesk support jobs near berrien springs mi

Customer Services Audio/Video Specialist

Berrien County -
Berrien County, MI

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Job Details

$48,657 - $65,204 a year
3 hours ago

Qualifications

Word processing
Spreadsheets
Driver's License
Desktop applications
Productivity software
Network wiring

Full Job Description

GENERAL SUMMARY:

Supports various County IP Video Systems, supports third-party applications, installs PC software and new systems; troubleshoots customers' problems; repairs and maintains computer equipment peripheral devices.

DUTIES:

Provides technical support for IP audio/video systems and third-party applications, serving as the primary point of contact for installation, maintenance, and troubleshooting.
Diagnoses and resolves issues related to IP audio/video equipment and supported technologies throughout the County.
Collaborates with vendors, Information Systems personnel, and County staff to ensure system reliability and optimal performance.
Installs and configures PC software, hardware, and new systems in accordance with County standards.
Installs, troubleshoots, diagnoses, and repairs PCs, network-connected devices, and other Information Systems-supported equipment.
Responds to service requests and trouble tickets submitted through the County Help Desk system, documenting work performed and maintaining accurate service records.
Performs preventive maintenance, orders replacement parts, and recommends the purchase of hardware and components to support system operations.
Provides end-user guidance and training following the installation of PCs, network-connected devices, and other supported equipment.
Maintains a clean, organized, and safe work environment.
Carries a cell phone and is available to respond to after-hours service calls on a call-in basis.
Assists the Customer Service Manager by providing recommendations related to the planning, installation, maintenance, and lifecycle management of technology equipment and systems.
Completes special projects and assignments as requested by Customer Service Manager and/or Director of Information Systems.
This description is intended to illustrate the type and level of work being performed by persons assigned to this job. It may not be a comprehensive list of all duties and responsibilities required by a person so classified.

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in Computer Science, Information Systems, or related field; OR
Associate degree in Computer Science, Information Systems, or related field and one year of full-time experience in information technology, database management, application management, or Audio/Video Systems support; OR
High school diploma or equivalent and two years of full-time experience in information technology, database management, application management, or Audio/Video Systems support.

SPECIAL REQUIREMENTS:

Must possess and maintain a valid vehicle operator’s license with access to a reliable vehicle throughout the course of employment.
A pre-employment physical, drug screening, background check, and fingerprinting are required.
Employee may not have any felony convictions.
Must possess the physical dexterity and hand-eye coordination necessary to perform essential job functions, including lifting and carrying 20 or more pounds, bending, stooping, and standing for extended periods.
May be required to respond to call-ins during off-duty hours.
Employee will carry a cell phone and be available to respond to emergencies or service needs on a 24-hour basis.
Occasional off-site travel may be required.

REQUIRED KNOWLEDGE AND SKILLS:

Proficient in standard office software applications, including email, word processing, and spreadsheet programs.
Basic understanding of network wiring.
Strong communication, interpersonal and customer service skills.

TO APPLY ONLINE, CLICK HERE:

TO APPLY VIA EMAIL, FAX, MAIL OR IN PERSON:

If you prefer not to apply online, you may download a Berrien County Job Application and send it to our Personnel Department via email, fax, mail or in person. A Berrien County job application must be submitted in order to be considered for employment.

Submit by Email
Fax: (269) 983-5788
Address: Berrien County Administration Building, Personnel Department, 701 Main St., St. Joseph, MI 49085

Apply Now

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