Top 93 Guest service agent Jobs in Berryessa Ca

Front Desk/Night Auditor
Oxford Hotel & Resorts LLC. DBA Hotel Los Gatos —Los Gatos, CA
- $23.50 - $24.82 an hour
- Overnight shift
- Customer service
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Good Nite Inn —Fremont, CA
- From $18.05 an hour
- Full-time
- Bilingual
- Background check
- Google Workspace
- Health savings account
- Health insurance
Quick Apply
9d
Front Desk Agent
Crescent Hotels & Resorts LLC —San Jose, CA
- $31.13 an hour
- Hotel
- Computer skills
- Negotiation
- Employee discount
Quick Apply
3d
Front Desk Agent
Holiday Inn Express & Stuites San Jose Airport —San Jose, CA
- $20 - $22 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
Quick Apply
3d
Front Desk Agent
TownePlace Suites San Jose Downtown —San Jose, CA
- $24 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
Guest Service Agent
Courtyard by Marriott San Jose Airport —San Jose, CA
- $20.50 - $22.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Front Desk Agent
NFC Amenity Management —San Jose, CA
- $21.50 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Front Desk Agent
Lodging Dynamics —Santa Clara, CA
- $18 - $23 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Wellness program
- Health insurance
Quick Apply
Customer Navigation Agent
Stanford Health Care —Newark, CA
- $26.19 - $29.48 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
5d
Front Desk Agent
Holiday Inn Express & Suites San Jose - Silicon Valley —San Jose, CA
- $19 - $21 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Flow —San Jose, CA
- $22 an hour
- Part-time
- Computer literacy
- Writing skills
- Residential
5d
Front Desk Agent - Quality Inn, San Jose
LOTUS MANAGEMENT INC —San Jose, CA
- Part-time
- Mid-level
- 3 years
- Hotel
Quick Apply
Front Desk Agent
Aloft Mountain View Hotel —Mountain View, CA
- $22.50 an hour
- Research
- Hotel
- Computer skills
- Employee discount
Quick Apply
Part Time Front Desk Agent
Hilton Garden Inn Fremont Milpitas —Fremont, CA
- $18.50 - $19.00 an hour
- Part-time
- Writing skills
- No experience needed
- Office
Quick Apply
Customer Navigation Agent - Weekends Required
Stanford Health Care —Newark, CA
- $26.19 - $29.48 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Office
5d
Guest Service Agent
Hersha Hospitality Management, LP —San Jose, CA
- $20.50 - $22.00 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
6d
Guest Services Agent
Aloft Santa Clara —San Jose, CA
- $18.90 - $29.75 an hour
- Weekends as needed
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
9d
Front Office Agent
Wild Palms —Sunnyvale, CA
- $21 - $23 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Guest Services Agent
Hilton Garden Inn San Jose Airport —San Jose, CA
- $18.50 - $20.50 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Guest Services Agent
Doubletree by Hilton Campbell - Pruneyard Plaza —Campbell, CA
- $21 an hour
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d

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guest service agent jobs near berryessa ca

Front Desk/Night Auditor

Oxford Hotel & Resorts LLC. DBA Hotel Los Gatos
Los Gatos, CA

Quick Apply

Job Details

Full-time
$23.50 - $24.82 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Growing experience
Guest relations
Customer service
English
High school diploma or GED
Front desk
OPERA
Hotel experience

Full Job Description

Job Description

Position Name: Front Desk Agent/Night Auditor

Reports to: Front Office Manager

Employment Status: Full-time

Travel: Low

FLSA Classification: Non-exempt

Location: All Northern California

Department: Front Office

Property: All

Description of Job Duties

The Front Desk Agent/Night Auditor will be responsible for assisting guests in all guest services related functions during the day or overnight shifts. The Night Auditor will also be responsible for closing hotel books at night by running night audit final after insuring all revenues are in balance nightly.

Core Functions

Adhere to Oxford Hotels & Resorts, LLC guidelines and core values to ensure the health, safety and comfort of our team members and guests.
Regularly calculate and/or post monies, receipts, guest accounts and other forms of credit using proper cash handling methods and established procedures in order to present the guest with accurate hotel charges upon check-out.
Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.
Greet arriving guests and complete established check-in procedures on a daily basis in order to ensure that guests are fully satisfied.
Facilitate guest departures on a daily basis by following established procedures in order to close guest accounts and determine future room availability.
Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC’s reservation guideline. Accurately and professionally communicate hotel rates and information, utilize suggestive selling techniques, demonstrate advantages and create value for our guests.
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on the phone.
Communicate effectively with guests and fellow team members.
Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls and communicating to guests to ensure timely and efficient service.
Other duties as assigned.

Qualifications

1-2 years work experience.
Minimum of 2 years of hotel front desk experience preferred.
Proficiency in MS Office Suite.
Experience with hotel operations software sales programs.
Skillful in project planning/ tasks and able to prioritize projects/ tasks.
Highly organized and efficient, pro-active and results driven, and ability to adapt and demonstrate flexibility. Leads by example and with integrity.
Excellent communicator and team motivator. Business-like, socially engaged, passionate, expressive demonstrating a positive attitude.

Mental and Physical Demands

Frequent: Sitting, standing, walking throughout property, working on a computer, typing, filing, climbing stairs, and interacting with guests (speaking, listening, writing).
Occasional: Lifting, pushing, and pulling guest luggage and property equipment. Occasional stooping and bending.

Job Type: Full-time

Pay: $23.50 - $24.82 per hour

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Education:

High school or equivalent (Required)

Experience:

Hotel: 1 year (Required)

Ability to Commute:

Los Gatos, CA 95030 (Required)

Work Location: In person

Quick Apply

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guest service agent jobs in berryessa ca

Front Desk/Night Auditor

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