Top 149 Customer service representative Jobs in Berryville Va

Customer Service Agent, CSR
DSV —Winchester, VA
- $22.74 - $28.42 an hour
- Overtime
- Office
- High school diploma or GED
- Warehouse
Fully Remote Customer Service Agent
Disabled Veteran Solutions —Berryville, VA
- From $15 an hour
- Full-time
- Remote
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Call Center Representative
Battery Mart of Winchester, Inc. —Winchester, VA
- $18 - $20 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Health insurance
Quick Apply
7d
Customer Success & Product Support Specialist
Kerno, Inc. —Winchester, VA
- $20 - $30 an hour
- Full-time
- Writing skills
- Office
- No degree
Quick Apply
12d
Customer Service Representative - State Farm Agent Team Member
Ryan Meyer - State Farm Agent —Winchester, VA
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative II
Monoflo International Inc —Winchester, VA
- Writing skills
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
4d
Customer Service Associate
Wawa, Inc. —Winchester, VA
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Printing Customer Service Assistant
Specialty —Charles Town, WV
- $18 - $19 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Call Center
HEALTHWORKS FOR NORTHERN VIRGINIA —Leesburg, VA
- $19 an hour
- No weekends
- Entry level
- Paid holidays
- Disability insurance
Veterinary Customer Service Representative
Pet Urgent Care - Winchester, VA —Winchester, VA
- $15 - $20 an hour
- Part-time
- Bilingual
- Background check
- In-person
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative
City National Bank of WV —Charles Town, WV
- Full-time
- Office
- High school diploma or GED
- Computer skills
- Health insurance
- Opportunities for advancement
Quick Apply
Customer Service Associate
Big Lots —Winchester, VA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Care Representative
Old Mill Veterinary Hospital —Leesburg, VA
- $18 - $22 an hour
- Full-time
- Analysis skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Representative - State Farm Agent Team Member
Ellen Aders - State Farm Agent —Front Royal, VA
- $17 - $20 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Customer Service Representative / Office Coordinator — Restoration Company
Emerick Restoration LLC (DBA VODA Cleaning & Restoration of Martinsburg & Winchester) —Winchester, VA
- $16 - $18 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
Quick Apply
7d
Service Advisor (Warranty/Customer Pay)
HoneyCar —Winchester, VA
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid training
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —Winchester, VA
- $16 - $19 an hour
- Entry level
Customer Service Representative - State Farm Agent Team Member
Lank Johnson - State Farm Agent —Charles Town, WV
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Associate
Walgreens —Winchester, VA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
7d
Customer Service Representative
Johnson & Johnson Heating, Air Conditioning, and Plumbing —Martinsburg, WV
- Full-time
- Computer literacy
- 3 years
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply

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Customer Service Agent, CSR

DSV -
Winchester, VA

Apply Now

Job Details

Full-time
$22.74 - $28.42 an hour

Qualifications

Customer returns handling
High school diploma or GED

Full Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Customer Service

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com

Location: USA - Winchester, 291 Park Center Drive

Division: Solutions
Job Posting Title: Customer Service Agent, CSR
Time Type: Full Time

Compensation:

$25.50 an hour

Schedule:

8am - 4:30pm Monday - Friday

POSITION SUMMARY:

The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site.

As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Customer Service

Process and input all customer orders.
Running and printing shipments from WMS.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders
Checking all orders for special requests
Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise.
Follow up with other departments to ensure the service standards are being met.
Assure proper invoicing of accounts by verifying customers as required.
Handles returned merchandise in an efficient manner and assure proper credit is given to the customer.

Customer Interfacing Activities:

Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction.
Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.

Documentation:

Ensure the accuracy of all receiving and shipping documents.
Gather and maintain all data and records relative to shipping and receiving activities.
Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents.

Prepare any reports concerning customer service as required by supervisors.
Assist in resolving any discrepancies.

Data Entry:

Operate the computer terminal in a proficient manner.
Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion.

Clerical:

Oversee all paperwork associated with orders and maintain the corresponding files.
Answer phone calls and operates various types of office machines and computers necessary to perform duties.
Greet customers and visitors to the office.
Effectively correspond with customers as required.

Communication:

Answer incoming telephone calls in a cheerful, courteous, and timely manner.
Promptly route each call to the proper party, taking messages when necessary.
Assist callers with general information and inquires.
Direct visitors to appropriate department.
Assist drivers at check in window various times though out the day.

OTHER DUTIES: (Site Specific)

CSR’s may be expected to cross train in other administrative staff functions to support the site and contribute to associate development.

Work overtime as dictated by business whether mandatory or voluntary.
SAPs
Complete all assigned cycle counts within a two-week period.
Perform accurate inventory counts and reconcile discrepancies.
Identify, research, and resolve inventory variances.
Conduct ticket trace investigations to determine the root cause of inventory discrepancies.
Ensure all cycle count documentation is complete, accurate, and audit ready.
Verify the accuracy of inventory calculations and spreadsheet data.
Maintain detailed inv records and supporting documentation.
Collaborate with warehouse team members and other departments to resolve inventory issues.
Perform inventory audits and assist with internal and external audit requests.
Prioritize multiple tasks while maintaining accuracy and meeting deadlines.
Follow company inventory control policies and procedures.

SUPERVISORY RESPONSIBILITIES:

None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

Must have a high school diploma or general education degree (GED).
1 year experience in Customer Service/Inventory-related capacity
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate

For this position, the expected base pay range is $22.74 – $28.42 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

customer service representative jobs in berryville va

Customer Service Agent, CSR

Fully Remote Customer Service Agent

Call Center Representative

Customer Success & Product Support Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative II

Customer Service Associate

Printing Customer Service Assistant

Call Center

Veterinary Customer Service Representative

Customer Service Representative

Customer Service Associate

Customer Care Representative

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative / Office Coordinator — Restoration Company

Service Advisor (Warranty/Customer Pay)

Customer Service/Sales

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

Customer Service Representative

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