Top 21 It support technician Jobs in Berwick, Pa

Municipal Software Support Specialist
Diversified Technology Corp —Bloomsburg, PA
- $42,000 - $45,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health savings account
- 401(k)
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Service Desk Technician
InnoTek Computer Consulting, Inc. —Bloomsburg, PA
- $42,000 - $47,000 a year
- Full-time
- Mid-level
- Windows
- Paid holidays
- Health insurance
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IT Support Specialist
Highwood USA —Hazleton, PA
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
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Deskside Support Engineer
Tata Consultancy Services —Centralia, PA
- $70,000 - $80,000 a year
- Computer Science
- Mid-level
- Office
- Commuter assistance
- Health insurance
MO41- IT Support (799082)
FHR —Frackville, PA
- 5 years
- System design
- Research
Quick Apply
Technology Coordinator - Frackville, PA/On-Site
Software Technology Inc —Frackville, PA
- 5 years
- System design
- Research
Quick Apply
Implementation Specialist - Caper (Contractor)
Instacart —Wilkes-Barre, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
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Construction Manager , Operations, IT, & Support Engineering
Amazon Data Services, Inc. —Berwick, PA
- $111,300 - $186,100 a year
- Full-time
- OSHA
- Construction site
- Windows
- AD&D insurance
- Health insurance
CoGen Technical Support Associate
CoolSys —New Philadelphia, PA
- $58,000 - $70,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- AD&D insurance
- Paid holidays
Commercial Application Division Aftermarket Support - Ashley
SYDENSTRICKER NOBBE PARTNERS —Ashley, PA
- Full-time
- Writing skills
- No high school diploma
- Mid-level
Quick Apply
Major Incident Manager III
Jack Henry & Associates —United States
- $65,900 - $85,000 a year
- Full-time
- Remote
- Bachelor of Science
- Analysis skills
- Bachelor's degree
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Service Desk Technician
InnoTek Computer Consulting, Inc. —Bloomsburg, PA
The successful technician will receive and register hardware, answer service desk calls, create service tickets, troubleshoot on the phone, analyze and fix…
$42,000 - $47,000 a year
Quick Apply
Service Desk Technician (Level I / Level II)
Dynamic Solutions Technology LLC —Allenwood, PA
Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.
Quick Apply

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered.
$20 - $21 an hour
Quick Apply

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Municipal Software Support Specialist

Diversified Technology Corp -
Bloomsburg, PA

Quick Apply

Job Details

Full-time
$42,000 - $45,000 a year

Benefits

Health savings account
401(k)
Tuition reimbursement
Paid time off
401(k) matching

Qualifications

Customer communication
Software support
Remote Desktop Protocol (RDP)
Technical solutions implementation
Driver's License
Project management
Attention to detail
TeamViewer
Accounting systems (technically supported)

Full Job Description

For over 30 years, Diversified Technology Corp has built the specialized billing software that keeps government and municipal utility authorities running — backed by a support network that doesn’t exist anywhere else in our industry. Today we support 350+ clients nationwide, and every one of them knows our team by name.

We’re hiring a Municipal Software Support Specialist: the person our clients call when they need an answer, and the one who grows into a true expert on the systems thousands of residents rely on every month. If you like solving problems, owning your work, and being the person people trust, read on.

What You’ll Own

You’ll be the primary point of contact for a portfolio of municipal utility clients — guiding them day to day, leading their software implementations from kickoff to go-live, and making sure nothing slips. Specifically, you’ll:

▪ Answer and resolve client questions quickly, becoming fluent in DTC’s billing and utility-management platforms

▪ Work hands-on with real billing operations: receipts, adjustments, penalties, interest, final billing, notice processing, and miscellaneous charges

▪ Configure and customize client systems — bill prints, notices, customer letters, and license updates

▪ Produce billable service quotes and keep support tickets current

▪ Lead implementation projects end to end: scoping requirements, holding timelines, and keeping clients informed

▪ Deliver client training, remote and on-site, and write the documentation and playbooks that set clients up to succeed

▪ Install application updates and perform system configurations in client environments

▪ Partner with teammates to sharpen our support processes and knowledge base

What Success Looks Like

By the end of your first year, you’ll independently own a set of client relationships, run implementations with minimal oversight, and be one of the people teammates come to with the tough questions.

Who You Are

▪ 2+ years in a technology, software, or client-facing support role (Associate’s degree or high school diploma / equivalent)

▪ A clear communicator who can explain technical concepts to non-technical people — in writing and out loud

▪ Organized and self-directed: you juggle several client projects at once without letting things slip

▪ A self-starter who works well solo and thrives on a team

▪ Comfortable in Microsoft Office 365

▪ Bonus: familiarity with software, databases, or utility/municipal billing — but we’ll teach the right person

Why DTC

▪ Competitive pay: $42,000–$45,000 per year

▪ 401(k) with company matching

▪ Health savings account and an employer health contribution

▪ Tuition reimbursement — we invest in you learning more

▪ Paid time off, plus flexible time off for family events

▪ Room to grow: engaged people here advance into senior and specialist responsibilities

▪ A close-knit team where your work is visible and genuinely matters

The Details

▪ Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m. with a one-hour lunch

▪ On-site in Bloomsburg, PA 17815

▪ Occasional travel to client sites

▪ Requires a valid driver’s license and a criminal background check

▪ Ability to lift up to 40 pounds

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Health savings account
Paid time off
Tuition reimbursement

Experience:

Project management: 2 years (Preferred)

Ability to Commute:

Bloomsburg, PA 17815 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support technician jobs in berwick, pa

Municipal Software Support Specialist

Service Desk Technician

IT Support Specialist

Deskside Support Engineer

MO41- IT Support (799082)

Technology Coordinator - Frackville, PA/On-Site

Implementation Specialist - Caper (Contractor)

Construction Manager , Operations, IT, & Support Engineering

CoGen Technical Support Associate

Commercial Application Division Aftermarket Support - Ashley

Major Incident Manager III

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