Top 216 Criminal justice Jobs in Berwyn, Il

Operations Shift Manager
EMERGENCY 24 INC —Des Plaines, IL
- $50,000 - $55,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
4d
Deputy Clerk
Attorney Registration and Disciplinary Commision —Chicago, IL
- $68,000 - $85,000 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Administrative experience
- Health savings account
- Disability insurance
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Docket Clerk
Attorney Registration and Disciplinary Commision —Chicago, IL
- $48,000 - $60,000 a year
- Email
- Hybrid work
- Mid-level
- Continuous improvement
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Private Investigator
Photofax, Inc —Naperville, IL
- $22 - $27 an hour
- 8 hour shift
- Clean driving record
- Military
- No experience needed
- Travel reimbursement
- Fuel card
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Forensic Technician (Police Department)
Village of Schaumburg —Schaumburg, IL
- $38.17 - $55.35 an hour
- 8 hour shift
- Customer service
- Writing skills
- Pass drug screening
- Paid holidays
- Health insurance
Legal Coordinator
ALTO USA LLC —Oak Park, IL
- $62,000 - $73,000 a year
- Weekends as needed
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Mileage reimbursement
- Paid holidays
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FORENSIC SCIENTIST
City of Chicago —Chicago, IL
- $74,160 a year
- Online Application
- Laboratory
- Mid-level
- Bachelor's degree
3d
Community Engagement Manager
OAK PARK VILLAGE OF —Oak Park, IL
- $71,842 - $88,007 a year
- Weekends as needed
- Research
- Mid-level
- Office
Victim Service Advocate
ANOTHER KNOCK AT MIDNIGHT INC —Chicago, IL
- $23 an hour
- Full-time
- Hospital
- Communication skills
- Entry level
Quick Apply
9d
Community Service Officer
OAK PARK VILLAGE OF —Oak Park, IL
- From $25.80 an hour
- Full-time
- Writing skills
- Office
- Residential
Security Officer
Office of the Illinois Attorney General —Chicago, IL
- $70,704 - $94,836 a year
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Disability insurance
- Health insurance
CHILD PROTECTION SPECIALIST
State of Illinois —Naperville, IL
- $6,768 - $9,337 a month
- Overtime
- Bilingual
- Background check
- Master's degree
- Paid parental leave
- Paid holidays
5d
Background Check Specialist Tier 2
Chicago Public Schools —Chicago, IL
- $44,000 - $57,500 a year
- Background check
- Mid-level
- Office
LABOR STANDARDS INVESTIGATOR
City of Chicago —Chicago, IL
- $81,636 a year
- Online Application
- High school
- Writing skills
- Mid-level
- Paid sick time
13d
Reentry Case Manager
The Salvation Army Central Territory —Chicago, IL
- $21.81 - $26.17 an hour
- Mid-level
- Residential
- No degree
- Disability insurance
- Health insurance
Quick Apply
12d
Background Investigator (FT Employee) - Naperville, IL
Peraton —Naperville, IL
- $26.07 an hour
- Full-time
- Writing skills
- Mid-level
- Ability to climb stairs
- Health savings account
- Paid holidays
Special Investigator (Medicaid Fraud) 25-28, Oakbrook
Office of the Illinois Attorney General —Oak Brook, IL
- $79,956 - $103,980 a year
- Full-time
- Bachelor's degree
- Senior level
- Disability insurance
- Health insurance
Independent Juvenile Ombudsperson
State of Illinois —Chicago, IL
- Overtime
- Bilingual
- Background check
- Pass drug screening
- Paid parental leave
- Paid holidays
6d
Assistant Director Security
Hospital: Rush University Medical Center —Chicago, IL
- $45.59 - $74.19 an hour
- 8 hour shift
- Customer service
- 5 years
- Driver's License
Mental Health Technician
Community First Medical Center —Chicago, IL
- $21 - $25 an hour
- Part-time
- BLS Certification
- Inpatient
- High school diploma or GED
- Free parking
- Continuing education credits
Quick Apply

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criminal justice jobs near berwyn, il

Operations Shift Manager

EMERGENCY 24 INC -
Des Plaines, IL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
4 days ago

Qualifications

High school diploma or GED

Full Job Description

Job Title: Alarm Monitoring Center Shift Manager

Department: Operations
Reports To: Senior Operations Manager / Operations Director
Location: Des Plaines, IL
Employment Type: Full-Time (Shift-Based, 24/7 Operations)

Position Summary

The Alarm Monitoring Center Shift Manager is responsible for leading and supervising monitoring center staff during assigned shifts to ensure the continuous, efficient, and accurate monitoring of alarms, emergency signals, and customer service requests. This role ensures operational excellence, adherence to company procedures, and high-quality service delivery in a 24/7 mission-critical environment.

ey Responsibilities

1. Shift Leadership & Operations

Supervise daily monitoring center operations during the assigned shift.
Oversee real-time alarm handling, dispatching, and escalation processes to ensure timely responses.
Maintain shift logs, activity reports, and performance metrics.
Ensure compliance with company policies, industry standards, and regulatory requirements.
Manage workload distribution and ensure proper staffing levels.

2. Staff Management & Development

Lead, coach, and motivate monitoring center operators to meet performance and quality standards.
Conduct training sessions and performance feedback discussions.
Support the mentoring and continued training of new operators.
Promote a positive and professional work environment.

3. Incident Response & Escalation

Serve as the point of contact for critical incidents, customer escalations, and system alerts.
Ensure accurate documentation and post-incident analysis.

4. Systems & Process Management

Monitor the performance of alarm monitoring systems and report technical issues promptly.
Ensure operators follow standard operating procedures (SOPs) and escalation protocols.

5. Reporting & Communication

Prepare and submit shift reports to senior management.
Communicate operational updates and handovers between shifts.
Participate in regular operations meetings.

Working Conditions

24/7 operation environment — must be available for rotating shifts, weekends, and holidays.
Fast-paced, high-stress, and technology-driven workspace.
May involve extended periods of sitting and monitoring multiple screens.

Performance Indicators

Alarm response times and accuracy.
Staff performance and morale.
Compliance with SOPs and regulatory requirements.
Customer satisfaction and incident resolution quality.

Qualifications

Education & Experience

High school diploma or equivalent required; associate or bachelor’s degree in security management, criminal justice, or related field preferred.
Minimum 3–5 years of experience in an alarm monitoring center, dispatch center, or similar operations environment.
At least 1–2 years in a supervisory or leadership role preferred.

Skills & Competencies

Strong leadership and team management skills.
Excellent communication and decision-making abilities.
Ability to work under pressure and manage multiple priorities.
Proficiency in alarm monitoring systems and dispatch software.
Detail-oriented, reliable, and adaptable to shift work.

Certifications (Preferred but Not Required)

PERC (Permanent Employee Registration Card) or ability to get one
Additional Security License (required by State of Oregon)

Quick Apply

Refine Your Search

criminal justice jobs in berwyn, il

Operations Shift Manager

Deputy Clerk

Docket Clerk

Private Investigator

Forensic Technician (Police Department)

Legal Coordinator

FORENSIC SCIENTIST

Community Engagement Manager

Victim Service Advocate

Community Service Officer

Security Officer

CHILD PROTECTION SPECIALIST

Background Check Specialist Tier 2

LABOR STANDARDS INVESTIGATOR

Reentry Case Manager

Background Investigator (FT Employee) - Naperville, IL

Special Investigator (Medicaid Fraud) 25-28, Oakbrook

Independent Juvenile Ombudsperson

Assistant Director Security

Mental Health Technician

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