Top 1995 Client representative Jobs in Berwyn Pa

Client Services Representative
Hibu —King of Prussia, PA
- Online Application
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
10d
Client Success Representative (Remote)
Demand.com —Philadelphia, PA
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Client Coordinator
ExamWorks —Bala-Cynwyd, PA
- $25 an hour
- Extended hours
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
2d
SBA Business Development Officer - Northern Region
Citadel Federal Credit Union —Exton, PA
- Hybrid work
- 7 years
- Office
- Senior level
Client Engagement Specialist
Black Vault Executive Transport LLC —Philadelphia, PA
- $14 an hour
- Part-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Paid training
- Flexible schedule
Quick Apply
3d
Inside Sales Representative
The J.G. Wentworth Company —King of Prussia, PA
- $60,000 - $85,000 a year
- Weekends as needed
- Office
- In-person
- Entry level
- Health savings account
- Paid holidays
Cook
Shannondell at Valley Forge —Norristown, PA
- Full-time
- Basic math
- English
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Customer Relationship Manager/Associate Agency Representative (Wayne, PA)
Apogee Insurance Group —Wayne, PA
- Office
- Bachelor's degree
- 1 year
- Food provided
Quick Apply
Sales Acquisition Specialist
The J.G. Wentworth Company —King of Prussia, PA
- $60,000 - $85,000 a year
- Weekends as needed
- Office
- In-person
- Entry level
- Health savings account
- Paid holidays
Senior Inside Sales Representative
RSM Diagnostics Lab —Wilmington, DE
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
Quick Apply
1d
Outside Sales Representative
Hire Velocity —Philadelphia, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Business development
- Disability insurance
- Health insurance
Quick Apply
Sales Representative
The J.G. Wentworth Company —King of Prussia, PA
- $60,000 - $85,000 a year
- Weekends as needed
- Office
- In-person
- Entry level
- Health savings account
- Paid holidays
Interior Designer for design/build company
3rd Story Philly —Philadelphia, PA
- $25 - $35 an hour
- Part-time
- Hybrid work
- Mid-level
- Residential
- Business development
- Health insurance
- Paid time off
Quick Apply
4d
Sales Representative - A/V Control & Technology Systems
Haverford Systems, Inc. —Downingtown, PA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- English
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Cell Tower Foreman
Centerline Communications —Philadelphia, PA
- CPR Certification
- Construction site
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
9d
Business Immigration Paralegal
GREEN AND SPIEGEL US LLC —Philadelphia, PA
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Continuous improvement
- 1 year
Entry Level Sales Representative
Clearwater Financial Services —King of Prussia, PA
- $55,000 - $70,000 a year
- Full-time
- Sales
- Driver's License
- Communication skills
- Flexible schedule
Quick Apply
Private Dining Sales Representative — High Commission Potential
Confidential —West Chester, PA
- $18 - $25 an hour
- Full-time
- Mid-level
- Business development
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Inside Sales Representative
The J.G. Wentworth Company —Philadelphia, PA
- $60,000 - $85,000 a year
- Weekends as needed
- Office
- In-person
- Entry level
- Health savings account
- Paid holidays
Account Manager
The J.G. Wentworth Company —King of Prussia, PA
- $75,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays

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client representative jobs near berwyn pa

Client Services Representative

Hibu -
King of Prussia, PA

Quick Apply

Job Details

Full-time
10 days ago

Qualifications

Microsoft Outlook
Spreadsheets

Full Job Description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.

A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.

Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.

Primary Responsibilities:
Handle appropriate calls as one-call resolutions to increase client satisfaction.
Must be knowledgeable of Hibu processes and policies.
Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
Conducts a thorough investigation into every claim concern.
Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
Resolve inquiries in a timely manner, adhering to department specific standards.
Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
Must get appropriate approvals following the Client Services Authority Levels.
Handles miscellaneous duties as required.

Competencies / Critical Skills:
Knowledgeable of Hibu processes and policies.
Strong communication skills, both written and verbal.
Ability to work independently and multi-task.
Strong resolution & negotiation skills.
Excellent organizational skills and must be detail oriented.
Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:
Minimum of 2 years’ billing and/or client facing experience preferred.
Microsoft (Excel, Word, Outlook).
Strong communication skills, verbal and written.
Strong analytical skills.
Ability to prioritize without direct supervision.
Excellent customer service skills.

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

IND10
#LI-CK1
#LI-HYBRID

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Refine Your Search

client representative jobs in berwyn pa

Client Services Representative

Client Success Representative (Remote)

Client Coordinator

SBA Business Development Officer - Northern Region

Client Engagement Specialist

Inside Sales Representative

Cook

Customer Relationship Manager/Associate Agency Representative (Wayne, PA)

Sales Acquisition Specialist

Senior Inside Sales Representative

Outside Sales Representative

Sales Representative

Interior Designer for design/build company

Sales Representative - A/V Control & Technology Systems

Cell Tower Foreman

Business Immigration Paralegal

Entry Level Sales Representative

Private Dining Sales Representative — High Commission Potential

Inside Sales Representative

Account Manager

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