Top 15 Help desk specialist Jobs in Bethel Ct

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End User Support Specialist
Stamford Health —Stamford, CT
- Full-time
- Computer science
- Computer Science
- HIPAA
- Free parking
- Health insurance
Quick Apply
Technology Support Specialist
Kent School —Kent, CT
- $25.00 - $27.50 an hour
- Weekends as needed
- School experience
- Google Workspace
- Mid-level
Quick Apply
11d
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
11d
Senior IT Support Specialist
D-Wave Quantum Inc. —New Haven, CT
- $80,800 - $121,200 a year
- Weekends as needed
- Computer science
- 7 years
- Computer Science
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IT Specialist (FT)
Marrakech, Inc. —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
Field Service Support Specialist
CorCystems, Inc. —Ridgefield, CT
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
11d
Office Support Specialist
ITT Inc. - English US —Stamford, CT
- $48,700 - $72,500 a year
- Mid-level
- Office
- Food service experience
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Technical Support Specialist
ASSA ABLOY —New Haven, CT
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
7d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Norwalk, CT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule

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IT Support Specialist- Entry Level Cybersecurity - Unlimited Learning
Intelligent IT Designs —Poughkeepsie, NY
A way to advance or break into the field of Information Technology. On the job training for networking and cybersecurity. Competitive pay and time off.
From $22 an hour
Quick Apply
4d
Information Technology Support Technician
Hudson Valley Regional Community Health Centers —Brewster, NY
Help desk: 1 year (Preferred). Research and design security architectures by identifying security gaps and recommend enhancements or changes.
$20 - $30 an hour
Quick Apply
7d

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Desktop Support Specialist
Proteam Solutions —Columbus, OH
We are seeking a skilled professional to resolve software, hardware, and network issues, offering technical assistance to a diverse range of customers and…
$24 - $28 an hour
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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year

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End User Support Specialist

Stamford Health -
Stamford, CT

Quick Apply

Job Details

Full-time

Benefits

Free parking
Health insurance
Tuition reimbursement
Paid time off
Pension plan
403(b)

Qualifications

Cloud identity and access management (IAM)
Customer communication
Mobile device support
Professional ethics
In-person customer service
Microsoft Exchange
Windows
Email configuration (technical support)
Cloud service support
Desktop (troubleshooting support)
Azure AD
Customer support ticket management
Mobile device management
Desktop administration
Healthcare IT
Ticketing system technical support

Full Job Description

At Stamford Health, we believe that every patient deserves compassionate, personalized, person centered care. This commitment guides how we care for patients, support their care partners, and promote the wellbeing of our staff. In alignment with our Planetree philosophy, the individual in this role will foster a respectful, collaborative environment that honors the needs, values, and preferences of every person we serve and the colleagues we partner with.

The End User Support Specialist serves as an advanced technical resource within the End User Support team. The primary focus of this role is Identity and Access Management (IAM), including Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365 licensing, and Microsoft 365 mailbox administration. In addition, this role provides remote and onsite Field Service Engineering (FSE) support, including end-user hardware and software installation, configuration, maintenance, and support. This role is expected to consistently deliver high-quality technical services while providing an exceptional end-user experience.

MAJOR ACCOUNTABILITIES / CRITICAL RESPONSIBILITIES:

Serve as the primary escalation point for enterprise account provisioning, modification, and deprovisioning.
Create, modify, and disable user accounts in Active Directory and Microsoft Entra ID (Azure AD).
Provision and administer Microsoft 365 mailboxes.
Assign, modify, and manage Microsoft 365 licenses and service entitlements.
Apply and validate role-based access control (RBAC) and security group memberships.
Coordinate provisioning and deprovisioning of associated mailboxes, licenses, devices, and access rights.
Troubleshoot and resolve authentication, authorization, mailbox access, licensing, and entitlement issues.
Ensure compliance with security, privacy, HIPAA, and internal data protection requirements.
Maintain and enhance automation scripts and workflows (e.g., PowerShell) to improve efficiency.
Participate in periodic access reviews, audits, and compliance activities.
Collaborate with Infrastructure, Security, and Application teams to resolve cross-platform identity and access issues.
Analyze service metrics and recommend process improvements to enhance service quality and operational efficiency.
Serve as the senior escalation point for complex hardware, software, and network issues while providing Tier II onsite and remote technical support.
Troubleshoot hardware, software, desktops, laptops, printers, scanners, Workstations on Wheels (WOWs), and other related peripherals.
Deliver high-touch, white-glove technical support to physicians, clinicians, executives, and other key stakeholders.
Manage incidents, service requests, end-user device deployments, moves, relocations, installations, and cable management in accordance with established Service Level Agreements (SLAs).
Perform other duties and special projects as assigned.

COMPETENCIES AND WORK EXPERIENCE REQUIREMENTS:

Demonstrate a strong commitment to customer service, technical proficiency, and the ability to work effectively in a fast-paced healthcare environment.
Minimum of 2–3 years of hands-on experience in IT support, service desk, or Identity and Access Management (IAM).
Hands-on experience with Active Directory, Microsoft Entra ID (Azure AD), Microsoft 365 licensing, mailbox administration, and account lifecycle management.
Experience working with IT ticketing systems and approval-based provisioning workflows.
Advanced knowledge of Windows operating systems, Exchange Online, Microsoft 365, mobile device management (MDM), and networking fundamentals.
Experience supporting end-user devices, desktop technologies, and application integration.
Strong documentation, analytical, troubleshooting, and problem-solving skills.
Proficiency with PowerShell or other automation tools preferred.
Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.
Demonstrate professionalism, integrity, accountability, and sound judgement while maintaining the confidentiality of employee and patient information.
Support Stamford Health System’s Mission, Vision, Values, and Person-Centered Care philosophy.

EDUCATION REQUIREMENTS (INCLUDE LICENSE, REGISTRATION, CERTIFICATION):

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.

As a Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent to improve our workforce and support our mission, to that end we offer:

Competitive salary
Comprehensive, low-cost health insurance plans (including GLP-1 coverage options) available day one
Wellness programs
Paid Time Off accruals
Tax deferred annuity and (403b) pension plan
Tuition reimbursement
Free on-site parking and train station shuttle
Childcare partnership with Children’s Learning Center

Quick Apply

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help desk specialist jobs in bethel ct

End User Support Specialist

Technology Support Specialist

Financial Planning Product Support Specialist

Senior IT Support Specialist

IT Specialist (FT)

Field Service Support Specialist

Office Support Specialist

Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

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