Top 197 Business services manager Jobs in Bethesda, Md

Call Center Manager
Confidential —Rose Hill, VA
- $70,000 - $95,000 a year
- Full-time
- Background check
- Mid-level
- Residential
- Paid training
- Paid holidays
Quick Apply
7d
Operations Manager
Keolis Transit America —Leesburg, VA
- $90,000 - $100,000 a year
- 8 hour shift
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
12d
Senior Manager, Business Development – Insurance & Financial Services
Axle —Tysons, VA
- $120,000 - $150,000 a year
- 5 years
- Office
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Card Services Manager
LIBRARY OF CONGRESS FCU —Hyattsville, MD
- $68,295 - $102,442 a year
- Full-time
- Microsoft Excel
- Inventory management
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Practice Manager - Physician Services Operating
VHC Health —Arlington, VA
- $70,886.40 - $126,942.40 a year
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Customer and Support Services Manager - Department of Public Works (DPW)
The City of Falls Church Virginia —Falls Church, VA
- $75,000 - $95,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Free parking
- Paid holidays
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Sr. Card Services Representative/Team Lead
United States Senate Federal Credit Union —Alexandria, VA
- $69,518.23 - $104,277.35 a year
- Full-time
- Management
- Office
- Finance
- Free parking
- Health insurance
Quick Apply
6d
Executive Support Service Lead
General Dynamics Information Technology —Arlington, VA
- $83,927 - $113,549 a year
- Analysis skills
- Bachelor's degree
- Travel
- Paid holidays
- 401(k) matching
Client Services Team Lead
General Dynamics Information Technology —Arlington, VA
- $111,155 - $150,385 a year
- Office
- Analysis skills
- Supervising experience
- Paid holidays
- 401(k) matching
Manager, Membership Services
(c) Management, Inc., (CMI) —Rockville, MD
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Free parking
- Health savings account
Client Services Asset Management Lead
General Dynamics Information Technology —Arlington, VA
- $128,039 - $173,229 a year
- Office
- Analysis skills
- Supervising experience
- Paid holidays
- 401(k) matching
Resident Services Manager 2
UDR, Inc. —Washington, DC
- Weekends as needed
- Inventory management
- Word processing
- Mid-level
Quick Apply
Contact Center Manager, Client Services
TELAFORCE, LLC —Rockville, MD
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick Apply
Government Services Manager
COPT Defense Properties —Chantilly, VA
- $125,000 - $140,000 a year
- On call
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Dental insurance
- Vision insurance
Service Business Development Manager
New Country Motor Car Group —Germantown, MD
- $130,000 - $150,000 a year
- Full-time
- Recruiting
- Senior level
- Leadership
- Paid training
- Disability insurance
Quick Apply
Manager, Category Initiatives, All Suites & Focused Service
Hilton —McLean, VA
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Paid parental leave
- Employee stock purchase plan
Senior Project Manager - Transit Services
CDM Smith —Fairfax, VA
- $132,496 - $231,878 a year
- Background check
- Bachelor's degree
- Criminal background check
1d
Program Manager: FEMA Acquisitions
Strategic Results —Washington, DC
- $150,000 a year
- Full-time
- Hybrid work
- Computer Science
- Education
- Psychology
- Health insurance
- Dental insurance
Quick Apply
5d
Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Environmental Studies Business Line Leader - Environmental Services (Multiple Locations)
Burns & McDonnell —Washington, DC
- $180,000 - $330,000 a year
- Overtime
- Engineering
- 11+ years
- Analysis skills
- 401(k)
- Employee stock ownership plan

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business services manager jobs near bethesda, md

Call Center Manager

Confidential
Rose Hill, VA

Quick Apply

Job Details

Full-time
$70,000 - $95,000 a year
7 days ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Managing teams in a customer support role
Frontline customer support management
Team development
Bachelor's degree
Business Administration
Business
Call center management

Full Job Description

We’re seeking an experienced and driven Customer Service Manager who is looking for an opportunity to make a meaningful impact and grow their career. This is a confidential search, and additional company details will be shared with selected candidates during the interview process.

This is an opportunity to join a growing, service-focused organization where customer experience matters, teams are supported, and strong leaders have the ability to make a real impact. If you’re passionate about developing people, improving processes, and creating exceptional customer interactions, we’d love to connect.

What We Offer:

Competitive compensation based on experience - Salary plus weekly incentives!
Full benefits including; Health, dental, and vision benefits.
Paid time off and paid holidays.
401(k) with company match.
Career growth and advancement potential.
A collaborative, team-oriented culture built on accountability, professionalism, and customer care.

Responsibilities:

Lead and support the customer service team to deliver an exceptional customer experience.
Serve as a key resource for customer concerns, escalations, and service resolution.
Develop and implement customer service processes and best practices to drive consistency and efficiency.
Partner closely with sales and service teams to ensure customer expectations are me.t
Monitor customer satisfaction and identify opportunities to improve retention and loyalty.
Coach, mentor, and develop team members to support individual and team success.
Establish performance expectations and promote accountability across the department.
Manage multiple priorities in a fast-paced environment while maintaining service excellence.
Track and communicate team performance and operational results.

Qualifications:

Bachelor’s degree in Business Administration or a related field preferred.
Five (5)+ years of customer service leadership or management experience.
Proven ability to lead, motivate, and develop high-performing teams.
Strong communication, interpersonal, and problem-solving skills.
Ability to prioritize effectively and thrive in a fast-paced environment.
Experience supporting customer-facing operations and resolving escalated issues.
Experience with customer service platforms and business systems preferred.
Service industry, inside sales, or order management experience is a plus.
High level of professionalism, accountability, and customer focus.

Ready to Join a Team That Values Great Leadership? If you’re an experienced customer service professional looking for long-term growth, the opportunity to build strong teams, and the ability to make a meaningful impact, we’d love to hear from you.

Pay: $70,000.00 - $95,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance

Application Question(s):

Do you have any call center ecperience in any of the following residential industries: HVAC, plumbing, electrical, solar, roofing, windows and doors, remediation? (Please provide details)

Experience:

Call center management: 5 years (Required)
ServiceTitan: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

business services manager jobs in bethesda, md

Call Center Manager

Operations Manager

Senior Manager, Business Development – Insurance & Financial Services

Card Services Manager

Practice Manager - Physician Services Operating

Customer and Support Services Manager - Department of Public Works (DPW)

Sr. Card Services Representative/Team Lead

Executive Support Service Lead

Client Services Team Lead

Manager, Membership Services

Client Services Asset Management Lead

Resident Services Manager 2

Contact Center Manager, Client Services

Government Services Manager

Service Business Development Manager

Manager, Category Initiatives, All Suites & Focused Service

Senior Project Manager - Transit Services

Program Manager: FEMA Acquisitions

Program Manager - Patient Support Services

Environmental Studies Business Line Leader - Environmental Services (Multiple Locations)

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