Top 5019 Change manager Jobs in Bethesda, Md

Loan Servicing and Collections Manager
DEPARTMENT OF LABOR FEDERAL CREDIT UNION —Washington, DC
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- 5 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Architectural Assistant Project Manager
Penney Design Group —Bethesda, MD
- $98,000 - $135,000 a year
- Full-time
- AutoCAD
- Construction site
- ERP systems
- AD&D insurance
- Paid holidays
Quick Apply
Project Manager
Arillic —Washington, DC
- $80,000 - $150,000 a year
- Full-time
- Hybrid work
- English
- Office
- Project management
- Health insurance
- Dental insurance
Quick Apply
Project Manager
Bethesda Contracting Company —Bethesda, MD
- $100,000 - $125,000 a year
- Full-time
- Construction site
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
8d
Local Restaurant Marketing Manager
NANDO'S —Washington, DC
- $89,250 - $127,050 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Change Manager I - Remote
CSAA Insurance Services, Inc. —Washington, DC
- $129,825 - $173,150 a year
- Full-time
- Remote
- Bachelor of Science
- Data analysis skills
- Mid-level
- 401(k) matching
1d
Regional Director of Security (Senior Portfolio Manager)
Admiral Security Services —Bethesda, MD
- $135,000 - $140,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Military
- Paid holidays
- Disability insurance
Housing Choice Voucher Manager
Housing Opportunity Com —Silver Spring, MD
- $76,579 - $127,574 a year
- Full-time
- Writing skills
- Office
- Driver's License
Quick Apply
Associate Service Manager
Tesla —Rockville, MD
- $92,205 - $153,900 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Customer Support Manager
Kalibri Labs —Washington, DC
- $95,000 - $110,000 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
9d
Organizational Change Manager
Glint Tech Solutions LLC —Washington, DC
- Mid-level
- Organizational skills
- Leadership
Quick Apply
Organizational Readiness & Change Integration Manager
VSTI Partners —Washington, DC
- $130,000 - $150,000 a year
- Email
- Hybrid work
- 6 years
- Salesforce
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
6d
Contract Manager
Accenture Federal Services —Arlington, VA
- $95,700 - $211,700 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- US work authorization
Senior Manager, Change Management and Communication
Marriott International, Inc —Bethesda, MD
- $110,400 - $178,600 a year
- Full-time
- 6 years
- Marketing
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Customer Success Manager (Remote)
Sorcero —Washington, DC
- $110,000 - $125,000 a year
- Remote
- Marketing
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
Assistant Store Manager I
Coach —Bethesda, MD
- $18.50 - $38.25 an hour
- Weekends as needed
- Merchandising
- English
- Mid-level
- Commuter assistance
- Paid parental leave
General Manager III - Store 8979 Kensington, MD
Advance Auto Parts —Kensington, MD
- $84,900 - $106,100 a year
- Weekends as needed
- ASE Certification
- Spanish
- Microsoft Excel
Quick Apply
Manager 1, Enterprise Managed Solutions
Comcast Corporation —Bethesda, MD
- $110,399.86 - $184,000.14 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Budgeting
14h
DSW Store Manager
DSW Shoe Warehouse, Inc. —Wheaton, MD
- $74,000 - $92,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Retirement plan
Operations Manager Trainee
PDS Health —Silver Spring, MD
- $29.25 - $39.25 an hour
- Full-time
- Dental office
- 5 years
- Computer literacy
- Health insurance
- Dental insurance

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Loan Servicing and Collections Manager

DEPARTMENT OF LABOR FEDERAL CREDIT UNION -
Washington, DC

Quick Apply

Job Details

Full-time
$75,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Operational analysis
Staff supervision
Team supervision
Finance
Spreadsheets
Regulatory compliance
Industry knowledge of banking risk management
Team development
Documentation tools
Bachelor's degree
Process improvement planning
Portfolio risk management
Process management

Full Job Description

Position Summary

The Loan Servicing and Collections Manager is responsible for managing loan servicing, consumer collections, and recovery operations to ensure accuracy, compliance, and effective delinquency and loss mitigation outcomes. This role provides direct leadership and operational oversight of loan servicing, loan quality control, collections, and recovery functions and personnel.

This position ensures consistent execution of servicing and collections activities, maintains strong internal controls, and supports audit and examination readiness. The Manager partners with Lending leadership, Accounting, Compliance, and Operations to support portfolio performance and risk management objectives.

Primary Duties & Responsibilities

People Leadership & Performance Management

Provide direct supervision, coaching, and performance management for assigned staff.
Establish clear expectations, goals, and accountability standards aligned with departmental objectives.
Conduct regular check-ins, performance evaluations, and development planning.
Support onboarding, cross-training, and coverage planning to ensure continuity of operations.

Loan Servicing Oversight

Oversee loan servicing operations including post-closing review, loan maintenance, collateral tracking, title perfection, and system accuracy.
Ensure servicing activities are completed timely, accurately, and in accordance with policy, regulatory, and examiner requirements.
Review loan quality control results, identify trends or control gaps, and ensure corrective actions are implemented and documented.
Partner with the Loan Servicing Lead to provide guidance, maintain procedures, and ensure workflow continuity.

Collections & Recovery Management

Oversee consumer collections and recovery activities across early-stage delinquency, late-stage collections, charge-off, and post charge-off recovery.
Ensure collection strategies align with portfolio goals, compliance requirements, and member experience standards.
Monitor delinquency, charge-offs, and recovery performance; identify risks and recommend mitigation strategies.
Provide oversight and guidance for legal recovery activity, repossession coordination (as applicable), and external vendors or legal partners.

Compliance, Risk & Audit Readiness

Ensure servicing and collection activities comply with applicable laws and regulations, including FDCPA, BSA/AML, OFAC, and state requirements.
Maintain accurate and complete documentation to support internal audits, external audits, and regulatory examinations.
Serve as a point of contact for servicing and collections-related audit or examiner inquiries.
Escalate material risks, compliance issues, or policy exceptions to Lending leadership promptly.

Reporting & Portfolio Monitoring

Review and analyze servicing, delinquency, collections, and recovery metrics.
Prepare or contribute to operational, risk, and performance reporting for management, ALCO, and Board use as requested.
Use data to identify trends, staffing needs, and opportunities for process improvement.

Process Improvement & Collaboration

Identify opportunities to improve efficiency, accuracy, and controls across servicing and collections workflows.
Partner with Lending, Compliance, Finance, and Technology teams on system enhancements, testing, and process changes.
Support implementation of policy, procedure, or system updates impacting servicing and collections operations.

Position Requirements Required:

Bachelor’s degree or equivalent experience preferred.
Minimum of 5–7 years of experience in loan servicing, collections, or lending operations within a financial institution.
Prior experience managing employees or teams.
Strong working knowledge of consumer lending products, loan servicing processes, and collections practices.
Demonstrated understanding of FDCPA and other applicable regulatory requirements.
Ability to analyze operational data, manage risk, and support process improvements.
Proficiency with Microsoft Excel, Word, and collaboration tools; familiarity with core loan systems.

Preferred:

Credit union or banking experience.
Experience overseeing both loan servicing and collections functions.
Exposure to post charge-off recovery, legal collections, or vendor management.

Interpersonal Skills

Strong leadership and coaching skills.
Ability to communicate clearly and professionally, including during difficult conversations.
High level of discretion, judgment, and accountability when handling sensitive information.
Ability to work collaboratively across departments.

Work Environment

This position is in person based on operational need. This role may transition into hybrid upon operational flexibility. This job description reflects the core responsibilities and expectations of the Loan Servicing and Collections Manager role. The employee may perform other job-related duties as assigned, and the organization may adjust the role as operational needs evolve.

Pay: $75,000.00 - $80,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Washington, DC 20210

Quick Apply

Refine Your Search

change manager jobs in bethesda, md

Loan Servicing and Collections Manager

Architectural Assistant Project Manager

Project Manager

Project Manager

Local Restaurant Marketing Manager

Change Manager I - Remote

Regional Director of Security (Senior Portfolio Manager)

Housing Choice Voucher Manager

Associate Service Manager

Customer Support Manager

Organizational Change Manager

Organizational Readiness & Change Integration Manager

Contract Manager

Senior Manager, Change Management and Communication

Customer Success Manager (Remote)

Assistant Store Manager I

General Manager III - Store 8979 Kensington, MD

Manager 1, Enterprise Managed Solutions

DSW Store Manager

Operations Manager Trainee

I want to receive the latest job alert for change manager in bethesda, md

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