Top 864 Client advocate Jobs in Bethesda, Md

Manager of Housing and Supportive Services
The Montgomery County Coalition for the Homeless —Rockville, MD
- $70,000 - $73,000 a year
- On call
- Addiction Medicine
- 5 years
- Word processing
Quick Apply
Case Manager - Hope Housing
The Montgomery County Coalition for the Homeless —Rockville, MD
- $55,000 a year
- Addiction Medicine
- Experience working with individuals with disabilities
- Cooking
Quick Apply
Case Manager - PPH
The Montgomery County Coalition for the Homeless —Rockville, MD
- $55,000 a year
- Addiction Medicine
- Mid-level
- Master's degree
Quick Apply
Residential Assistant
NCCF —Washington, DC
- $18.40 - $21.00 an hour
- Clean driving record
- Mid-level
- Residential
Quick Apply
Enterprise Account Executive, Comcast Business
Comcast —Silver Spring, MD
- $72,208.94 - $131,134.02 a year
- Overtime
- 5 years
- Writing skills
- Mid-level
Residential Advocate
JSSA —Rockville, MD
- From $21 an hour
- Overnight shift
- Spanish
- Residential
- High school diploma or GED
Quick Apply
Client Advocate I
CVS Health —Washington, DC
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
8d
Customer Service Advocate II (In-Office)
CareFirst BlueCross BlueShield —Washington, DC
- $39,240 - $71,940 a year
- Full-time
- Research
- Mid-level
- 3 years
- 401(k)
14d
Patient Contact Center Representative (Remote)
Mosaic Pharmacy —Sterling, VA
- $18 - $20 an hour
- Full-time
- Remote
- Background check
- Spanish
- Microsoft Outlook
- Health savings account
- AD&D insurance
Quick Apply
Service Coordinator - MoCo ACT
Pathways To Housing Dc Dsc —Silver Spring, MD
- $56,000 - $60,000 a year
- Full-time
- Spanish
- Experience working with individuals with disabilities
- Hospital
- 403(b) matching
- Commuter assistance
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7d
Client Relationship Manager - DC
FusionTek —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Azure
- Mid-level
- AWS
- Paid holidays
- Health insurance
Quick Apply
Associate Client Advocate
WTW —Arlington, VA
- $90,000 - $120,000 a year
- Full-time
- Mid-level
- Analysis skills
- Presentation skills
- Paid jury duty
- Health savings account
Behavior Change Researcher
Marketing For Change —Washington, DC
- $70,000 - $85,000 a year
- 8 hour shift
- Mid-level
- Office
- Recruiting
- Paid parental leave
- Health savings account
7d
Program Evaluation Specialist
Censeo Consulting Group —Washington, DC
- $70,000 - $140,000 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Analysis skills
- Work from home
Client Experience Advocate
Carson Group —Columbia, MD
- $52,500 - $65,000 a year
- Mid-level
- Office
- Administrative experience
- Health savings account
- AD&D insurance
Quick Apply
4h
Junior Technology and Human Rights Analyst
Cayuse Holdings —Washington, DC
- $100,000 - $115,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Wellness program
- AD&D insurance
Quick Apply
Reentry Case Manager
Changing Perceptions —Washington, DC
- $57,000 a year
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Management Analyst
Rios Partners —Arlington, VA
- $140,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Profit sharing
- Paid jury duty
Housing Specialist
HOUSING ADVOCACY VOCATIONAL AND EMP —Gaithersburg, MD
- $22 - $28 an hour
- Part-time
- Hybrid work
- Mid-level
- Driver's License
- Bachelor's degree
- Work from home
Quick Apply
14d
Program Associate
Sunflower Services PBC —Washington, DC
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply

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Manager of Housing and Supportive Services

The Montgomery County Coalition for the Homeless -
Rockville, MD

Quick Apply

Job Details

$70,000 - $73,000 a year

Qualifications

Supervisory support in social service case management
Managed case managers
Staff supervision
Fiscal management
Team supervision
Harm reduction
Word processing
Spreadsheets
Social service program staff supervision
HIPAA
Employee relationship building
Experience working with individuals experiencing homelessness
Leading team collaboration initiatives
Working with individuals with mental health conditions
Productivity software
Clinical confidentiality policies
Experience working with individuals with substance use disorders
Experience working with individuals from underserved communities
General management

Full Job Description

Description:

General Description: The Manager of Housing and Supportive Services will provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.

In addition, the Manager of Housing and Supportive Services helps to manage the entire emergency shelter program under the direction of the Program Director.

Essential Duties and Responsibilities:

Provide direct supervision to the housing and supportive services team, including Housing Case Managers, Lead Housing Case Manager, Housing Support Navigators, Peer Support Specialist, Employment Support Navigator, Benefits Support Navigator, Youth Housing Case Manager, and Case Coordinators.
Assign all clients a case manager within one week of entry into the shelter.
Provide person-centered case management guidance and support to housing and supportive services team who are working with clients that may have multiple barriers to housing; this includes providing oversight of the Individual Housing Plans (IHPs) and reviewing clients’ goals to assist with resolving housing barriers and quickly accessing housing.
Reviewing Acuity Scale and VI-SPDAT assessments to ensure staff understanding and accuracy of using the tool and provide additional training and technical assistance to staff as needed.
Responsible for ensuing staff training is complete, and conduct performance evaluations, hiring, and terminations of direct report staff.
Meet weekly with all direct reports to ensure quality services are being provided and documentation is occurring as required.
Consult with Program Director on housing and supportive services, administrative, and programmatic issues.
Serves as a member of the leadership team of the shelter and participate in regular team and staff meetings.
Coordinate and facilitate team meetings as well as larger staffing meetings with the HHS Contract Monitor.
Represent program at Montgomery County service provider meetings and other community meetings as needed.
Responsible for all case management file compliance, including in-house files, HMIS entries and Apricot 360.
Ensure proper storage of all sensitive client information and adherence with HIPAA guidelines on confidentiality.
Responsible for general HMIS data entry and reporting, as well as other data collection and reporting for funders and general MCCH usage.
Facilitate regular internal audits along with regular County and State monitoring for compliance.
Participate in the on-call rotation for emergencies.
Assist in the implementation of daytime programming and bed management.
Work with other county providers to expand resources for clients and coordinate services that remove housing barriers and help clients move quickly into housing.
Fill in for Program Director in their absence, as well as share overall leadership responsibilities.
Other duties assigned.

Requirements:

Required Knowledge, Skills, and Abilities:

Master’s degree in a human services field (will consider an equivalent combination of relevant education and experience)
Minimum five years of supervisory experience overseeing a case management team and advanced experience with individualized case management services.
Minimum five years’ experience with special needs population, including with people experiencing homelessness or other vulnerable populations.
Knowledge of principles, methods and procedures of person-centered case management.
Knowledge of principles, methods and procedures in working with addiction, mental illness and co-occurring diagnosed populations.
Knowledge of Best Practices including Housing First, Harm-Reduction, Motivational Interviewing, and Trauma Informed Care along with their methods of service delivery.
Ability to negotiate and maintain positive relationships with co-workers and clients.
Ability to manage and maintain fiscal accountability and HIPAA Compliance.
Ability to lead a team to meet contract deliverables.
Ability to comprehend and follow guidelines of grants and contract agreements.
Advanced knowledge of word processing and spreadsheet software.
Advocate for homeless population.

Quick Apply

Refine Your Search

client advocate jobs in bethesda, md

Manager of Housing and Supportive Services

Case Manager - Hope Housing

Case Manager - PPH

Residential Assistant

Enterprise Account Executive, Comcast Business

Residential Advocate

Client Advocate I

Customer Service Advocate II (In-Office)

Patient Contact Center Representative (Remote)

Service Coordinator - MoCo ACT

Client Relationship Manager - DC

Associate Client Advocate

Behavior Change Researcher

Program Evaluation Specialist

Client Experience Advocate

Junior Technology and Human Rights Analyst

Reentry Case Manager

Management Analyst

Housing Specialist

Program Associate

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