Top 18 Senior help desk analyst Jobs in Bethesda, Md

Senior Software Developer - Salesforce
Alesig Consulting LLC —Washington, DC
- $110,000 - $150,000 a year
- Computer Science
- 5 years
- Office
Senior QA Engineer (Hybrid)
Rapid Finance —Bethesda, MD
- Full-time
- Hybrid work
- Azure
- 5 years
- Research
Quick Apply
Business Systems Analyst – Senior (Team 01)
Amentum —Washington, DC
- $140,000 - $150,000 a year
- 8 hour shift
- Computer Science
- Engineering
- Pass drug screening
- Employee stock purchase plan
- Paid holidays
3d
Senior Insights Analyst, Mobile Analytics
NPR —Washington, DC
- $105,435.13 - $116,380.66 a year
- Email
- 5 years
- Writing skills
- Mid-level
- AD&D insurance
- Disability insurance
Senior Operations Support SME
Darkblade Systems, LLC —Annapolis Junction, MD
- $110,000 - $210,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Senior Insights Analyst, Station Analytics
NPR —Washington, DC
- $105,435.13 - $116,380.66 a year
- Email
- Public speaking
- Research
- SQL
- AD&D insurance
- Disability insurance
Database Architect Senior
Integral —Washington, DC
- $164,939 - $181,185 a year
- Full-time
- Computer science
- 7 years
- Computer Science
- Paid parental leave
- Paid holidays
FLEX Senior Systems Engineer
Marriott International, Inc —Bethesda, MD
- $48.26 - $87.01 an hour
- Full-time
- Computer science
- Computer Science
- Research
- Commuter assistance
- Paid parental leave
9d
Sr IT Security/Vulnerability Management Specialist
AAC Inc —Bethesda, MD
- $155,000 - $165,000 a year
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Enterprise Applications Engineer (Washington, DC)
Benchmark Makers —Washington, DC
- Email
- Computer science
- Computer Science
- Office
Senior Business Systems Analyst - CoStar Group - Arlington, VA
CoStar Group —Arlington, VA
- $99,900 - $147,700 a year
- Full-time
- Oracle
- CPA
- Office
- Employee stock purchase plan
- Health insurance
8d
Sr. Business Analyst (Reporting and Re-engineering)
Arctiq —Alexandria, VA
- $120,000 a year
- Full-time
- Computer Science
- 3 years
- SQL
Quick Apply
Senior PHP Developer
ITCON Services —Vienna, VA
- Full-time
- Hybrid work
- Computer science
- Computer Science
- System design
- Paid training
- Commuter assistance
Quick Apply
8d
Senior Product Owner, Oracle Financial Cloud & Related Products
American Society of Clinical Oncology —Alexandria, VA
- $142,500 - $165,000 a year
- Weekends as needed
- Computer science
- Oracle
- Computer Science
- Health savings account
- Paid holidays
DC-DTSS-0622-01 –SME Technology Specific Senior
SILLC —Washington, DC
- $10 an hour
- Email
- Oracle
- 5 years
- Master's degree
Asset Senior Manager
Accenture Federal Services —Arlington, VA
- $106,300 - $221,100 a year
- Computer Science
- Analysis skills
- Bachelor's degree

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Senior Software Developer - Salesforce

Alesig Consulting LLC -
Washington, DC

Apply Now

Job Details

$110,000 - $150,000 a year

Qualifications

Software engineering
Full-stack development
Enterprise software systems development
Salesforce Cloud
AWS
CRM system proficiency

Full Job Description

The Senior Software Developer serves as a key technical leader responsible for end-to-end design, development, and administration of Salesforce Low Code platform solutions in a federal environment. This individual works closely with architects, product owners, and federal project managers to deliver scalable, secure, and compliant systems aligned with agency mission requirements.

Responsibilities

Lead design, development, and administration of Salesforce Low Code platform projects from inception through delivery.
Identify and leverage Out-of-the-Box (OOTB) marketplace plugins to minimize custom code development.
Collaborate with Product Owner, IT Federal Project Manager, Business Analysts, and SMEs to define functional and technical requirements.
Actively contribute to major architectural design decisions and craft scalable, enterprise-grade solutions.
Design data/object and process models that support evolving enterprise and future-state needs.
Design, implement, and integrate Low Code platforms with on-premise and cloud-based federal systems.
Ensure all solutions comply with federal standards including FISMA, NIST guidelines, Section 508, and FedRAMP.
Develop and maintain integration solutions between Salesforce, Informix, and Snowflake for reporting, analytics, and operational data flows.
Utilize middleware and ETL tools to facilitate data synchronization while preserving data integrity and security.
Maintain comprehensive technical documentation including architectural diagrams, user manuals, and compliance reports.
Conduct unit testing and support system integration testing to validate features against government quality standards.
Provide technical support to end-users and participate in help desk rotation as needed.
Facilitate training sessions for government staff on new technologies and system updates.
Define and direct technical specifications and delivery timelines for team members.
Ensure conformance to DOL development standards, manage technical debt, and oversee security and testing compliance.
Present technical concepts clearly and concisely to stakeholders at all levels.
Engage government stakeholders to gather requirements and ensure alignment with regulatory standards.
Other duties as assigned.

Qualifications

Master's degree in Computer Science, Engineering, or related technical discipline.
Minimum 5 years of hands-on full stack development experience, including at least 3 years on Salesforce Low Code platforms and AWS.
Combination of Architect, Consultant, Administrator, and Developer experience on low code platforms.
AWS certifications or demonstrated equivalent experience.
Agile/Scrum certifications or demonstrated equivalent experience.
Experience developing and delivering solutions in the federal space strongly preferred.

Background/Clearance

Federal Public Trust Background

Status

Contingent on win.

Physical Requirements

Employees must be able to sit at a workstation for extended periods of time. They should be able to use their hands to handle or feel objects, tools, or controls, as well as reach with their hands and arms. The ability to talk, see, and hear is also required. Employees must be capable of working on a desktop or laptop computer for long durations. Occasionally, they may need to lift and move moderate amounts of weight, typically no more than 30 pounds. Regular and predictable attendance is essential.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Alesig will make reasonable accommodations to enable individuals with disabilities to perform the essential functions and in compliance with the Americans with Disabilities Act of 1990.

Pre-Employment Screening Requirements

Must be able to successfully complete Alesig Consulting's pre-employment screening process and any additional pre-employment screens required for your position by the client.

If hired for the position, you must be able to provide proof of eligibility to work in the United States.

This job description lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

Alesig Consulting is an Equal Opportunity/Affirmative Action Employer

Apply Now

Refine Your Search

senior help desk analyst jobs in bethesda, md

Senior Software Developer - Salesforce

Senior QA Engineer (Hybrid)

Business Systems Analyst – Senior (Team 01)

Senior Insights Analyst, Mobile Analytics

Senior Operations Support SME

Senior Insights Analyst, Station Analytics

Database Architect Senior

FLEX Senior Systems Engineer

Sr IT Security/Vulnerability Management Specialist

Senior Enterprise Applications Engineer (Washington, DC)

Senior Business Systems Analyst - CoStar Group - Arlington, VA

Sr. Business Analyst (Reporting and Re-engineering)

Senior PHP Developer

Senior Product Owner, Oracle Financial Cloud & Related Products

DC-DTSS-0622-01 –SME Technology Specific Senior

Asset Senior Manager

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