IT Support Associate
University of Maryland —College Park, MD
- $56,773 - $68,128 a year
- Full-time
- Background check
- Writing skills
- Mid-level
9d
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
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Desktop Support Specialist (Mid Level)
Sanametrix —Washington, DC
- $50,000 - $58,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
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Field Support Services, Associate
Peraton —Landover, MD
- $80,000 - $128,000 a year
- Up to 50% travel
- Bachelor of Science
- Master's degree
- Health savings account
- Paid holidays
Tech Associate
Paul Public Charter School —Washington, DC
- Email
- Google Workspace
- Computer science
- Computer Science
IT Support and Operations Associate
CORAS —McLean, VA
- $20 - $24 an hour
- Part-time
- Hybrid work
- Heavy lifting
- SharePoint
- Entry level
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AINS LLC DBA OPEXUS —Washington, DC
- $80,933 - $92,563 a year
- Hybrid work
- Research
- Mid-level
- Communication skills
Quick Apply
9d
IT Associate (On-Site)
SPC Financial —Rockville, MD
- Computer science
- Computer Science
- Mid-level
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
9d
Desktop Support Specialist ( Mid-Level)
TriTech Enterprise Systems, Inc. —Washington, DC
- Part-time
- Mid-level
- Windows
- In-person
Quick Apply
12d
Technical Support Engineer, Associate
LCG, Inc. —Washington, DC
- $65,000 - $85,000 a year
- On call
- Hybrid work
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Field Support Services, Associate
Abile Group, Inc. —Landover, MD
- Full-time
- Up to 50% travel
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
2d
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required
General Dynamics Information Technology —Washington, DC
- $35.04 - $47.40 an hour
- Monday to Friday
- English
- Mid-level
- Office
9d
Associate Service Desk Technician (On-Site)
Oneida Professional Services —Fort Meade, MD
- Full-time
- Computer science
- Computer Science
- Windows
- Wellness program
- Paid holidays
Quick Apply
13d
Information Technology Associate III (Mid)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $71,500 - $85,000 a year
- Full-time
- Mid-level
- 4 years
Quick Apply
Senior IT Associate-Quality Assurance Specialist (Contingent)
Westat —Bethesda, MD
- $96,000 - $102,000 a year
- Contract
- Hybrid work
- Background check
- 5 years
- Office
- Paid parental leave
- Health savings account
Mid-Level IT Specialists
Evurge Solutions —Washington, DC
- Full-time
- Research
- Mid-level
- Office
Senior Associate, IT Service Desk Coordinator
Corus International —Washington, DC
- $62,000 - $99,000 a year
- Weekends as needed
- Hybrid work
- Writing skills
- Mid-level
- Office
- Wellness program
- AD&D insurance
Quick Apply
Mid-level Technical Counterintelligence (TCI) Operations Support - USACIC
Celestar Corporation —Fort Meade, MD
- Full-time
- 6 years
- Research
- Mid-level
- Paid holidays
- Disability insurance

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IT Support Associate

University of Maryland -
College Park, MD

Apply Now

Job Details

Full-time
$56,773 - $68,128 a year
9 days ago

Qualifications

Computer operation
Writing skills
Computer hardware
Desktop applications

Full Job Description

Job Description Summary

Provides moderately complex technical support for hardware, software, and conference rooms to the Department of Chemistry and Biochemistry. Collaborates with campus IT teams to deliver reliable technology solutions that support the university's teaching, research, and administrative missions.

Primary Duties
1. Provides technical support and IT services to faculty, staff, and students, including diagnostic resolution and follow-through.
2. Installs, configures, repairs, and maintains desktop and laptop computers, mobile devices, printers, and other peripheral equipment.
3. Troubleshoots software, network, and account issues while ensuring compliance with university IT policies and security standards.
4. Provides support and ensures conference rooms and instructional (teaching) lab audio and visual equipment are functioning normally
5. Manages asset lifecycles, including inventory updates, equipment deployment via Jamf and Intune, warranty claims, and asset disposal.
6. Maintains and distributes reference manuals and technical training guides.
7. Conducts moderately complex information technology briefings in a group setting.

Physical Demands: N/A

Licenses/ Certifications: N/A

Minimum Qualifications

EDUCATION: High School Diploma or GED.

EXPERIENCE: Two years with the types of hardware and software to be supported, one year of which included user support, user training, and/or programming.

OTHER:

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

General knowledge of two applicable software products; of applicable computers and peripherals. Skill in configuring computer hardware and software; to analytically design program logic or solve technical problems; in operating supported computers and peripherals. Ability to communicate effectively both orally and in writing; to work effectively with clients.

OTHER:

Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

CONDITIONS OF EMPLOYMENT:

N/A

Additional Job Details

Preferences: At least one year of user support or training. Special consideration given to candidates with a degree in an information technology related field or with specialized training and industry certification.

Required Application Materials:

Best Consideration Date: July 10, 2026

Posting Close Date:

Open Until Filled:

Job Risks

Not Applicable to This Position

Financial Disclosure Required

For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .

Department

CMNS-Chemistry & Biochemistry

Worker Sub-Type

Staff Regular

Salary Range

$56,773.00 - $68,128.00

Benefits Summary

For more information on Regular Nonexempt benefits, select this link .

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice

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