Top 3834 Engagement manager Jobs in Bethesda Md

Assistant Manager of Visitor Experience
Glenstone Museum —Potomac, MD
- $72,000 - $79,600 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
- AD&D insurance
- Disability insurance
Community Engagement Manager
City of Rockville —Rockville, MD
- $90,317 - $149,023 a year
- Full-time
- Mid-level
- Bachelor's degree
1d
SY26-27 Family Engagement Manager
Ingenuity Prep —Washington, DC
- $73,833 - $92,208 a year
- School experience
- Mid-level
- Social Work
- Commuter assistance
- Paid parental leave
Senior External Engagement Manager
The U.S. Pharmacopeia (USP) —Rockville, MD
- $127,102 - $156,550 a year
- Full-time
- 7 years
- Master's degree
- Bachelor's degree
- Paid time off
Engagement Manager
Censeo Consulting Group —Washington, DC
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Engineering
- Work from home
Senior Manager, Volunteer Engagement
Capital Area Food Bank —Washington, DC
- $83,800 - $113,400 a year
- Weekends as needed
- In person
- 7 years
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Food provided
Quick Apply
Manager, Stakeholder Engagement
USO —Arlington, VA
- $96,000 - $126,000 a year
- Full-time
- Background check
- 5 years
- Organizational skills
- Tuition reimbursement
- Military leave
Senior Stakeholder Engagement and Program Manager - Labor and Human Rights
Apple —Washington, DC
- $134,300 - $201,900 a year
- Bachelor of Science
- Bachelor's degree
- Travel
- Employee stock purchase plan
- Health insurance
10d
Partnership Engagement Manager specialist
Amentum —Bethesda, MD
- $135,000 - $182,000 a year
- Full-time
- PMP
- Mid-level
- Communication skills
- Employee stock purchase plan
- Paid holidays
Manager, Member Success
Health Evolution —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Mid-level
- Health insurance
- Paid time off
Quick Apply
Senior Engagement Manager
Stand Together —Arlington, VA
- $150,000 - $165,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Health insurance
- Dental insurance
Quick Apply
US-Membership Engagement & Volunteerism - Manager, District Relations
Council for the Advancement and Support of Education —Washington, DC
- $80,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Mid-level
- Work from home
Quick Apply
Client Development Manager
Louis Vuitton —McLean, VA
- $85,000 - $110,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Sr. Manager People & Culture
Philip Morris International U.S. —Washington, DC
- $149,600 - $187,000 a year
- Full-time
- Office
- 8 years
- Continuous improvement
- Commuter assistance
- Health insurance
14d
Customer Engagement Manager
Applied Information Sciences —Alexandria, VA
- $88,000 - $134,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Continuous improvement
7d
Events Manager
CHAOS Industries —Washington, DC
- $100,000 - $140,000 a year
- Hospitality
- Microsoft Excel
- 6 years
- Health savings account
- Relocation assistance
Quick Apply
Senior Manager, Change Management and Communication
Marriott International, Inc —Bethesda, MD
- $110,400 - $178,600 a year
- Full-time
- 6 years
- Marketing
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Manager, Coach, Literacy Interventions
District of Columbia Public Schools —Washington, DC
- $98,423 - $111,058 a year
- School experience
- Classroom
- High school
Manager, DCPS Reading Clinic Citywide
District of Columbia Public Schools —Washington, DC
- $98,423 - $111,058 a year
- Management
- 3 years
- Master's degree
Manager, Member Engagement
Food Marketing Institute —Arlington, VA
- $68,100 - $90,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research

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Assistant Manager of Visitor Experience

Glenstone Museum -
Potomac, MD

Apply Now

Job Details

Full-time
$72,000 - $79,600 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Driver's License

Full Job Description

Position
Assistant Manager of Visitor Experience

Reports To
Manager of Visitor Experience Operations

Schedule
Wednesday through Sunday

An Introduction to Glenstone Museum
Founded with the mission to seamlessly integrate art, architecture, and nature, Glenstone is a world-class contemporary art museum in Potomac, Maryland. Opened in 2006 and expanded in 2018, the museum welcomes visitors to a unique experience of indoor and outdoor spaces enveloped by 300 acres of organically maintained meadow and woodlands. Admission is always free.

The work culture at Glenstone is dynamic and team oriented. As a mission-driven nonprofit, we are proud to foster a workplace where associates feel valued, respected, and accepted. We leverage our collaborative and enriching culture to provide abundant opportunities for all associates to develop new skills, feel connected to our mission, and actively participate in advancing their careers.

Position Overview
The Assistant Manager of Visitor Experience is a member of the Visitor Experience (VEXP) management team responsible for overseeing daily visitor-facing functions and members of the Guide team, ensuring Glenstone delivers a positive and meaningful experience. Reporting to the Manager of Visitor Experience Operations, the role will encourage high performance, visitor centric practices and work closely with all members of the management team to improve and innovate visitor operations.

As an Assistant Manager managing a team of Guides, daily functions include managing work schedules, performance management, hiring, training, onboarding, and ensuring the Guide team is equipped with the resources needed to fulfil their role. The Assistant Manager of VEXP will actively engage with visitors regularly and work closely with other visitor-facing roles in Security, Grounds, Facilities, and Café to ensure organizational consistency and a seamless experience.

The ideal candidate possesses...

a strong desire to serve others in a genuine manner.
a sincere enthusiasm for engaging with diverse associates and visitors.
a desire to be part of a team that takes initiative in the best interest of the visitor and the organization.
an appreciation for art, architecture, nature, and sustainability.
the ability to supervise a diverse group of Guides and provide performance feedback in the moment.
an effective and clear communication style and excellent organizational skills.
a dependable, flexible, self-motivated approach to their work.
a positive, optimistic attitude even in the face of adversity.
the ability to collaborate with peers, other staff associates and external professionals, both as an individual and team member.
the ability to quickly learn about Glenstone’s collection, regenerative practices, architecture, history, and operating procedures.
experience managing in a union environment.

Key Responsibilities

Daily management of the Guide team and visitor operations.
Monitor and approve payroll and making daily schedule changes
Monitor Guide performance by providing clear expectations and accountability.
Provide positive and constructive feedback and coaching, in the moment and in regular meetings with direct reports.
Adhere to performance management and progressive discipline policies.
Write and administer annual associate performance reviews for members of the Guide team.
Review applications, conduct interviews, and promote and hire Guides.
Assist Manager of Visitor Experience Operations in budgeting and resource allocation.
Perform daily show readiness walks.
Make numerous daily rounds to engage with Guides, fellow associates, and visitors to model meaningful visitor experience engagements.
Achieve proficiency in training related to Glenstone’s mission, history, collections, and campus.
Assist in training and onboarding new Guides.
Support ongoing learning and development of Guides.
Ensure all Guides adhere to the exceptional visitor experience standards that are a hallmark of Glenstone.
Perform Leader on Duty (LOD) responsibilities as needed or when scheduled, including supervising guides on the floor, providing break coverage and overall support.
Act as Manager on Duty (MOD) including leading morning meetings, listening to and responding to radio transmissions, and being the site point of contact for fellow associates from various departments during operating hours.
Respond to emails and answer phone calls from the public in a timely manner.
Respond to associate and visitor situations that require management assistance or oversight.
Assist in the success of special events and programming.
Learn and maintain proficiency in all software platforms utilized by the Visitor Experience department.
Participate in on-going training with other supervisors and managers at Glenstone.
Collaborate with the Curatorial department to anticipate exhibition changes and plan training sessions accordingly.

Required Skills and Experience

COVID-19 vaccination.
Bachelor’s degree or equivalent work experience.
Minimum of five years of managerial experience leading large diverse teams in a service-oriented environment.
Experience in customer service or hospitality
Previous experience working at the museum, attraction, cultural institution or other related service or hospitality-oriented industry.
Demonstrated ability to remain positive and optimistic even during trying occasions.
Impeccable organizational and time-management skills.
Attention to detail and high-quality standards.
Ability to walk long distances and stand for long periods of time, at times outdoors and in varying weather conditions and all seasons.
Ability to work Summer Evening Hours.
Valid driver’s license to drive our electric carts.

Salary and Benefits
This is a full-time, exempt position. Glenstone offers a competitive salary commensurate with experience and provides a total benefits package that helps you manage your health, protect your income, and prepare for the future. Benefits include medical, dental, and vision insurance; life, long-term disability and AD&D insurance, a Flexible Spending Account (FSA); a 401(k)-retirement account with a matching contribution; an Employee Assistance Program (EAP); and tuition reimbursement.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Salary Range: $72,000 - $79,600

Apply Now

Refine Your Search

engagement manager jobs in bethesda md

Assistant Manager of Visitor Experience

Community Engagement Manager

SY26-27 Family Engagement Manager

Senior External Engagement Manager

Engagement Manager

Senior Manager, Volunteer Engagement

Manager, Stakeholder Engagement

Senior Stakeholder Engagement and Program Manager - Labor and Human Rights

Partnership Engagement Manager specialist

Manager, Member Success

Senior Engagement Manager

US-Membership Engagement & Volunteerism - Manager, District Relations

Client Development Manager

Sr. Manager People & Culture

Customer Engagement Manager

Events Manager

Senior Manager, Change Management and Communication

Manager, Coach, Literacy Interventions

Manager, DCPS Reading Clinic Citywide

Manager, Member Engagement

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