Top 1910 Hire assistant Jobs in Bethesda Md

Call Center Agent
Zimmerman Associates, Inc. —Bethesda, MD
- $21.50 an hour
- Microsoft Outlook
- Computer literacy
- Primary Care
6d
Executive Assistant
Client of The Choice Inc —North Bethesda, MD
- $70,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Quick Apply
2d
Leasing Associate
AION Management LLC —Silver Spring, MD
- Weekends as needed
- Microsoft Excel
- English
- Office
Quick Apply
Member Service Assistant
Costco Wholesale Corporation —Wheaton, MD
- Entry level
- AD&D insurance
- Employee stock purchase plan
Administrative Assistant
IUEC Local 10 —Lanham, MD
- $32.81 - $38.78 an hour
- Full-time
- Merchandising
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
1d
Social Services Assistant
Food and Friends Inc —Washington, DC
- $25 an hour
- Background check
- Spanish
- Bachelor of Science
- Paid parental leave
- Health insurance
Quick Apply
Administrative Assistant
The Park at 14th —Washington, DC
- $70,000 - $200,000 a year
- Weekends as needed
- Word processing
- High school diploma or GED
- Data entry
Cashier Assistant (Front End)
Costco Wholesale Corporation —Wheaton, MD
- Entry level
- AD&D insurance
- Employee stock purchase plan
Administrative Assistant | Temp-to-Hire
The Ford Agency —Washington, DC
- From $25 an hour
- Mid-level
- Office
- Administrative experience
Food Service Assistant
Costco Wholesale Corporation —Wheaton, MD
- Entry level
- Kitchen
- AD&D insurance
- Employee stock purchase plan
Front Office Medical Assistant
Capitol Surgeons —Silver Spring, MD
- $21 - $23 an hour
- Extended hours
- Spanish
- Surgery
- HIPAA
- Free parking
- Paid holidays
Quick Apply
11d
Move Management Move Assistant MID JULY/AUGUST HIRE
Town & Country Move Management —Bethesda, MD
- From $18 an hour
- Part-time
- Criminal background check
- Organizational skills
- In-person
Quick Apply
Clinic Assistant
MedStar Health —Germantown, MD
- $18.40 - $29.74 an hour
- PRN
- High school diploma or GED
- Clinic
- Entry level
Store Associate (Part-time)
National Geographic Society —Washington, DC
- $21.50 an hour
- Part-time
- Writing skills
- High school diploma or GED
- US work authorization
- Wellness program
- Commuter assistance
Administrative Assistant
Systems Planning and Analysis —Washington, DC
- $38.46 - $43.27 an hour
- Full-time
- Office
- Business
- Associate's degree
- Health savings account
- Disability insurance
Publishing Assistant-Temporary
Bloomsbury Publishing Inc —Greenbelt, MD
- $21.98 an hour
- Temporary
- Hybrid work
- Research
- Office
- Typing
- Health insurance
- Dental insurance
12d
Office Assistant & Receptionist
IntraFi —Arlington, VA
- $24.04 - $26.92 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Health savings account
- Health insurance
1d
PATIENT OBSERVATION ASSISTANT (PART TIME)
Crothall Healthcare —Alexandria, VA
- $18.36 an hour
- 12 hour shift
- Background check
- Hospital
- Ability to walk for extended periods
- Commuter assistance
- Disability insurance
Quick Apply
7d
Maintenance Assistant
Costco Wholesale Corporation —Wheaton, MD
- Sanitation
- Warehouse
- Entry level
- AD&D insurance
- Employee stock purchase plan
Food Runner/Server Assistant
Uncle Julio's —Bethesda, MD
- $2.13 - $11.79 an hour
- Weekends as needed
- 18 years or older
- Customer service
- No experience needed
- Paid training
- Health savings account
Quick Apply

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Call Center Agent

Zimmerman Associates, Inc. -
Bethesda, MD

Apply Now

Job Details

$21.50 an hour
6 days ago

Qualifications

Microsoft Outlook
High school diploma or GED

Full Job Description

Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions’ premier coordinating authority for appointing and referral management.

PAY RATE: $21.50 HRLY PLUS $5.09 H&W

ROLE AND RESPONSIBILITY:

Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.

This is an onsite employment opportunity. .

QUALIFICATIONS/SKILLS AND EXPERIENCES:

High school diploma and at least six (6) months’ experience in a customer service role in a healthcare environment or a related discipline is required.
U.S Citizenship required as well as ability to obtain a Public Trust Clearance.
Effective communication skills.
Knowledge of medical terminology.
Knowledge of Health Information Privacy (ethical and legal considerations)
Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
Ability to perform accurate data entry with strong attention to detail.
Superior customer service, problem solving, collaboration and organizational skills.
Knowledge of Microsoft Office programs, Outlook (email), and the Internet is required.

ESSENTIAL TASKS:

1. Utilize the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.

2. Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.

3. Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.

4. Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.

5. Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.

6. Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.

7. Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.

8. Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.

9. Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.

10. Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.

11. Other duties as assigned.

ZAI is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status or any other legally protected status.

#INDSPN

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Refine Your Search

hire assistant jobs in bethesda md

Call Center Agent

Executive Assistant

Leasing Associate

Member Service Assistant

Administrative Assistant

Social Services Assistant

Administrative Assistant

Cashier Assistant (Front End)

Administrative Assistant | Temp-to-Hire

Food Service Assistant

Front Office Medical Assistant

Move Management Move Assistant MID JULY/AUGUST HIRE

Clinic Assistant

Store Associate (Part-time)

Administrative Assistant

Publishing Assistant-Temporary

Office Assistant & Receptionist

PATIENT OBSERVATION ASSISTANT (PART TIME)

Maintenance Assistant

Food Runner/Server Assistant

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