Top 3837 Member services representative Jobs in Bethesda Md

Floating Branch Member Service Representative
Northwest Federal Credit Union —McLean, VA
- $21.42 - $36.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Case Manager (Supports Planner)
Service Coordination, Inc —Bethesda, MD
- $64,395 - $79,861 a year
- Nursing
- RN License
- Experience working with individuals with disabilities
- Paid training
- 403(b) matching
Quick Apply
Health & Wellness Associate
Restore - Rockville —Rockville, MD
- From $20 an hour
- Part-time
- High school diploma or GED
- In-person
- 1 year
- Health insurance
- Employee discount
Quick Apply
Call Center Representative
Children's National Hospital —Silver Spring, MD
- $17.95 - $27.49 an hour
- Full-time
- In person
- High school diploma or GED
- Children
- Computer skills
Clinic Operations Representative
Children's National Hospital —Washington, DC
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
Member Services Representative
SECU —College Park, MD
- $18.56 - $27.88 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)
Children's National Hospital —Silver Spring, MD
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Patient Service Representative
Prism Vision Group —Rockville, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Technical Support Representative
CVS Health —Washington, DC
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
Administrative Assistant
IUEC Local 10 —Lanham, MD
- $32.81 - $38.78 an hour
- Full-time
- Merchandising
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10h
Social Services Representative
Department of Human Services —Washington, DC
- $92,656 - $118,558 a year
- Full-time
- Mid-level
- Office
- Criminal background check
6d
Patient Services Specialist
American Oncology Network, Inc. —Bethesda, MD
- $17.74 - $29.55 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Tuition reimbursement
Quick Apply
Patient Services Representative
Shady Grove Fertility —Rockville, MD
- $20 - $23 an hour
- Urgently hiring
- High school diploma or GED
- Computer skills
- Medical terminology
- Paid parental leave
- Paid holidays
Quick Apply
Technical Support Representative
Wiley Rein LLP —Washington, DC
- $90,000 - $95,000 a year
- Overtime
- Research
- Mid-level
- Windows
- Paid parental leave
- Health savings account
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
Quick Apply
Member Services Representative
BANK FUND STAFF FEDERAL CREDIT UNION —Washington, DC
- $50,000 - $62,000 a year
- Full-time
- Computer literacy
- Office
- No degree
- Paid parental leave
- Health insurance
Entry Level Background Investigator
CACI —Washington, DC
- $26.07 an hour
- Part-time
- Ability to walk for extended periods
- Writing skills
- English
- Health insurance
Patient Access Representative I
La Clinica Del Pueblo Inc —Hyattsville, MD
- $22 - $25 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Clinic Operations Representative - Montgomery County
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- In person
- Microsoft Excel
- HIPAA
- High school diploma or GED
- Commuter assistance
- AD&D insurance
Full-Time Instructor Automotive Welding (Alexandria, VA)
Inter-Industry Conference on Auto Collision Repair —Alexandria, VA
- $90,000 - $115,000 a year
- Full-time
- ASE Certification
- 5 years
- Mid-level
- Health savings account
- Health insurance
Quick Apply

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Floating Branch Member Service Representative

Northwest Federal Credit Union -
McLean, VA

Apply Now

Job Details

Full-time
$21.42 - $36.47 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Life insurance

Qualifications

Customer communication
Compliance with security regulations
High school diploma or GED
Industry knowledge of financial regulations
Productivity software

Full Job Description

Overview:

The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of this service to external members is to ensure each employee identifies members’ financial needs and suggests appropriate Credit Union solutions.

This position involves travel between branch locations and our Herndon, VA headquarters and requires eligibility to obtain and maintain a TS/SCI clearance with a CI polygraph.

Responsibilities:

Working knowledge of the Credit Union’s products and services
Maintain department policy and procedure documentation accordingly
Achieve assigned sales goals by proactively identifying opportunities
Adhere to all procedures stated in the Credit Union’s Member Service Representative policy and procedures
Ensure compliance with operational, security and control policies/procedures, preventing fraud and protecting member assets
Proactively identify opportunities to provide product/service solutions to members
Accurately and efficiently process member financial transactions, including deposits, withdrawals, loan payments, and check cashing
Provide exceptional member experiences
Provide operational oversight, support, and resolve escalated requests
Work in partnership with teams across the organization to deliver on projects that improve visibility into the member experience
Other duties as assigned
Remains cognizant of and adheres to NWFCU policies and procedures as well as regulations pertaining to the Bank Secrecy Act (BSA)

#NWFCU1

Qualifications:

Required

High school diploma or equivalent
Minimum 2 years of experience in retail sales or customer service with cash handling experience
Ability to work Monday-Friday 7:00AM-4PM a rotational Saturday 9AM-1PM
Ability to obtain and maintain a TS/SCI clearance with a CI polygraph
Ability to work effectively in a back-office capacity on-site in our Herndon, VA headquarters and equally effectively in a branch setting
Accuracy and detail orientation
Effective oral and written communication skills
Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association
Ability to interact effectively with all levels of the organization and/or with members
Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality
Ability to self-direct and work with limited supervision
Effective problem-solving skills
Effective sales techniques
Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products

Preferred

Previous experience at a financial institution

Additional Compensation:

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

Base compensation for this role ranges from $21.42 – $36.47 hourly, depending on experience and qualifications.

EEO Notice:

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or [email protected].

Apply Now

Refine Your Search

member services representative jobs in bethesda md

Floating Branch Member Service Representative

Case Manager (Supports Planner)

Health & Wellness Associate

Call Center Representative

Clinic Operations Representative

Member Services Representative

Clinic Operations Representative - PRN, Montgomery County (Mon - Fri, Day Shift)

Patient Service Representative

Technical Support Representative

Administrative Assistant

Social Services Representative

Patient Services Specialist

Patient Services Representative

Technical Support Representative

Call Center Operator - All Shifts

Member Services Representative

Entry Level Background Investigator

Patient Access Representative I

Clinic Operations Representative - Montgomery County

Full-Time Instructor Automotive Welding (Alexandria, VA)

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