Top 5 Customer support & client services occupations Jobs in Bethlehem, Pa

Trail's End Cafe Bartender - PT
Bear Creek Mountain Resort —Macungie, PA
- Part-time
- Bar
- 18 years or older
- Café
- 401(k)
- Employee discount
8d
Security Team Member - FT (Primarily Flexible Middle Shift)
Bear Creek Mountain Resort —Macungie, PA
- Weekends as needed
- 18 years or older
- CPR Certification
- High school diploma or GED
- Paid jury duty
- AD&D insurance
Banquet Bartender - PT
Bear Creek Mountain Resort —Macungie, PA
- Part-time
- Serving
- Bar
- 18 years or older
- 401(k)
- Employee discount
The Grille Expo - PT Nights and Weekends
Bear Creek Mountain Resort —Macungie, PA
- Part-time
- Basic math
- Restaurant
- Communication skills
- 401(k)
- Employee discount
11d
Cosmetologist - PT
Bear Creek Mountain Resort —Macungie, PA
- Part-time
- Cosmetology License
- Mid-level
- High school diploma or GED
- 401(k)
- Employee discount

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Security Team Member - FT (Primarily Flexible Middle Shift)
Bear Creek Mountain Resort —Macungie, PA
This position will be an important member of the Security team, providing a safe and secure environment for our guests, managers and front-line team using guest…

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Trail's End Cafe Bartender - PT

Bear Creek Mountain Resort -
Macungie, PA

Apply Now

Job Details

Part-time
8 days ago

Benefits

401(k)
Employee discount
Referral program

Qualifications

Customer communication

Full Job Description

WHAT WE ARE LOOKING FOR:

The ideal Trails End Café Bartender for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Trails End Café team, enhancing the guest's dining experience by providing beverages based on the guest's order in a relaxed environment.

WHAT WE EXPECT FROM YOU:

Welcome each bar guest personally within 30 seconds
Communicate with guests and make them feel welcome
Work with others to keep all areas cleaned and stocked at all times
Mix, garnish and serve alcoholic and non-alcoholic drinks for patrons of bar and dining room following standard recipes
Ring drink orders into computer immediately, collect money from guests for drinks served and make change
Attend to customers seated in bar area, veranda & pool area
Clear tables of dishes, glassware, and debris. Circulate pool area when in-season; checking guests needs and removing dishes, empty beverageware, and take out containers.
Keep bottle and glass inventory displayed in an organized, tidy manner
Be attentive! Offer your assistance before the guests must ask for it
Count drinks guests are served
Anticipate your guest's needs. Be alert of guest signals (raising a hand, looking directly at you, etc.), and acknowledge the guest so they know you will be right with them
Responsible service of alcohol. Determine when a customer has had too much to drink. Should a guest reach the state you do not feel they should drive, ask for management intervention or security if necessary
Comply with uniform policies, which can change seasonally.
Welcome and train new staff members

WHAT WE EXPECT FROM ALL BCMR TEAM MEMBERS:

Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Contribute to the team's success by accomplishing tasks and assisting with projects as needed
Maintain knowledge and compliance with departmental policies, service procedures, and standards
Availability during peak operating times, i.e.: weekends, holidays and special events
Work as a team member to ensure our guests have the best possible experience
Understand emergency procedures and be able to apply them when necessary
Report any incidents, property damage or injuries immediately to Manager/Supervisor
Attend department meetings and training sessions as necessary
Other duties as assigned by Manager and/or Supervisor
Support Southern Management's Mission, Vision, and Values
Comply with Bear Creek and Southern Management's policies and procedures

Requirements:

QUALIFICATIONS:

Must be 18 years of age or older
RAMP Certified
1 year restaurant bartending experience preferred

JOB KNOWLEDGE & SKILLS:

Excellent communication skills
Great customer service skills
Effective time management skills
Able to effectively multitask

PHYSICAL DEMANDS & EVIRONMENTAL CONDITIONS:

PHYSICAL DEMANDS

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).

Alternate Sit/Stand or Walk at Will: The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by scheduled breaks and/or lunch period.
Climbing Ramps/Stairs: Ascending or descending ramps and/or stairs using feet and legs. Hands and arms may be used for balance (e.g., to hold a railing). Note: Stairs involved in commute/getting into building are excluded if work is always performed in one building. Stairs onto a vehicle or a piece of machinery/equipment are included.
Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.
Crouching: Bending body downward and forward by bending legs and spine.
Far Visual Acuity: Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.
Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).
- One-on-one (in person)
- Group or conference (in person)
- Telephone
- Other sounds
Keyboarding: Entering text or data into a computer or other machine by means of a keyboard. Devices include traditional keyboard, 10 keypad, touch screen and other.
Kneeling: Bending legs at knees to come to rest on knee(s).
- usually by holding it in the hands or arms but may occur on the shoulder. Up to 20 pounds
Near Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.
- Pushing - Exerting force upon an object so that the object moves away from the force
- Pulling - Exerting force upon an object so that the object moves toward the force
Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
Reaching Overhead: Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.
Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.
Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.

ENVIRONMENTAL CONDITIONS

Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:
Moderate
Indoor / Restaurant / Office Environment

Req Benefits: Bear Creek offers loads of discounts and privileges for our team members. Referral bonus Discounted tickets for Bear Creek events Free access to Mountain Activity Center activities for team members and 50% off for 4 family members or friends* Discounts on items from the Hotel gift shop and Slopeside Sports retail store Discounts at the Spa Discounts at our Restaurants* Discount programs with outside companies Skiing and snowboarding* Free rentals* Free lesson* Free snow tubing* 1 Employee Benefit Pass to ski and snowboard at a reduced price* Hours worked on Company holidays (4 days/year) will be paid double time 401(k) program for team members 21 and over *Some restrictions apply based on availability and season.
Additional Details : The application window is anticipated to close on

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customer support & client services occupations jobs in bethlehem, pa

Trail's End Cafe Bartender - PT

Security Team Member - FT (Primarily Flexible Middle Shift)

Banquet Bartender - PT

The Grille Expo - PT Nights and Weekends

Cosmetologist - PT

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