Top 1 Marriott hotel Jobs in Bethlehem, Pa

Hotel Front Desk Clerk (Afternoon and Overnight)
Delta Hotels by Marriott Allentown Lehigh Valley —Breinigsville, PA
- $16 - $18 an hour
- Overnight shift
- Bilingual
- In-person
- Communication skills
- Health insurance
- 401(k)
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Hotel Front Desk Clerk (Afternoon and Overnight)
Delta Hotels by Marriott Allentown Lehigh Valley —Breinigsville, PA
Your energetic approach and attention to detail will help create memorable experiences for our guests while maintaining efficient front desk procedures.
$16 - $18 an hour
Quick Apply
3d

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Hotel Front Desk Clerk (Afternoon and Overnight)

Delta Hotels by Marriott Allentown Lehigh Valley
Breinigsville, PA

Quick Apply

Job Details

Full-time
$16 - $18 an hour
3 days ago

Benefits

Health insurance
401(k)
Paid time off
Employee discount

Qualifications

Bilingual
Resort experience
Night audit
Attention to detail
OPERA

Full Job Description

Overview

Join our dynamic hospitality team as a Hotel Front Desk Clerk, specializing in afternoon and overnight shifts! In this lively role, you will be the welcoming face of our hotel, providing exceptional guest services and ensuring smooth operations during your shift. Your energetic approach and attention to detail will help create memorable experiences for our guests while maintaining efficient front desk procedures. Whether handling reservations, guest inquiries, or managing emergency protocols, your positive attitude and multitasking skills will be essential to success. This paid position offers an exciting opportunity to develop your hospitality management expertise in a fast-paced environment.

Responsibilities

Greet guests warmly upon arrival and assist with check-in/check-out processes using property management systems such as OPERA or similar platforms
Manage reservations and room assignments efficiently while ensuring accuracy and guest satisfaction
Provide outstanding customer service by addressing guest needs, resolving issues promptly, and offering local information or amenities details
Handle phone communication professionally, including booking inquiries, cancellations, and general questions, adhering to excellent phone etiquette
Maintain knowledge of hotel emergency procedures and respond swiftly to any incidents or safety concerns during your shift
Support night audit activities by reconciling accounts, preparing reports, and ensuring financial accuracy at the end of each shift
Collaborate with housekeeping and maintenance teams to coordinate guest requests and resolve property-related issues

Experience

Previous experience in hospitality management or front desk operations preferred, especially in hotel or resort environments
Familiarity with hotel management systems such as OPERA or property management software (PMS) is highly desirable
Strong customer service skills with the ability to problem-solve effectively and communicate clearly in multiple languages; bilingual abilities are a plus
Knowledge of hotel emergency procedures, guest relations best practices, and night audit processes is advantageous
Experience working in a fast-paced environment with multitasking capabilities during evening or overnight shifts is preferred
Demonstrated ability to handle phone communication professionally and maintain excellent client relations in diverse settings

Join us to deliver exceptional guest experiences while advancing your career in hospitality! Your enthusiasm and dedication will make a lasting impact on our guests’ stay.

Pay: $16.00 - $18.00 per hour

Benefits:

401(k)
Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

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Hotel Front Desk Clerk (Afternoon and Overnight)

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