Top 40 Merchant Jobs in Bethlehem, Pa

Operations Support Manager
ShipBob, Inc. —Bethlehem, PA
- $69,998 - $116,663 a year
- Weekends as needed
- Management
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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8d
Lead Fulfillment Associate
ShipBob, Inc. —Bethlehem, PA
- $22 an hour
- Overtime
- 18 years or older
- Ability to walk for extended periods
- No experience needed
- Health insurance
- Dental insurance
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ICQA Associate
ShipBob, Inc. —Bethlehem, PA
- $20.25 an hour
- Full-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Continuous improvement
- Health insurance
- Dental insurance
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Lead Fulfillment Associate (HUB)
ShipBob, Inc. —Bethlehem, PA
- $21.25 - $22.25 an hour
- Overtime
- 18 years or older
- Ability to walk for extended periods
- No experience needed
- Health insurance
- Dental insurance
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Business Solutions Representative (Full Time)
Embassy Bank —Bethlehem, PA
- Full-time
- Research
- Mid-level
- In-person
- Health insurance
- Paid time off
Diesel Technician
Kenan Advantage Group —Allentown, PA
- $30 - $36 an hour
- Monday to Friday
- Mid-level
- Ability to lift 50 pounds
- Driver's License
- Paid training
- Paid holidays
Senior Outside B2B Sales Executive
Wholesale Payments —Pennsylvania
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
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Regional Manager, Asset Protection
ShipBob, Inc. —Bethlehem, PA
- $100,000 - $115,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Senior level
- Paid parental leave
- Paid holidays
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3d
Area Manager, Fulfillment Operations
ShipBob, Inc. —Bethlehem, PA
- $54,878 - $73,170 a year
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
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Safety Lead, Site Operations
ShipBob, Inc. —Bethlehem, PA
- $24 an hour
- Full-time
- CPR Certification
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
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Relationship Banker
Peoples Security Bank & Trust Company —Bethlehem, PA
- Full-time
- Computer literacy
- Research
- Office
Quick Apply
8d
Area Manager, B2B
ShipBob, Inc. —Bethlehem, PA
- $54,878 - $91,463 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid parental leave
- Paid holidays
Quick Apply
FC Lead
Cart.com, Inc. —Bethlehem, PA
- Overtime
- Spanish
- Basic math
- English
Quick Apply
3PL Customer Success Manager
Flexport —Phillipsburg, NJ
- $64,800 - $89,100 a year
- Mid-level
- 3 years
- Presentation skills
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Floating Leasing Associate
AION Management LLC —Bethlehem, PA
- $20 an hour
- Weekends as needed
- Microsoft Excel
- English
- Office
Quick Apply
5d
Leasing Associate
AION Management LLC —Whitehall Township, PA
- $20 an hour
- Weekends as needed
- Microsoft Excel
- English
- Office
Quick Apply
Field Sales Representative - Allentown, PA
Norman International Inc. —Allentown, PA
- $50,000 - $53,000 a year
- Weekends as needed
- Driver's License
- Driving
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
Territory Sales Representative / Restaurant Specialist - Allentown, PA
SpotOn —Allentown, PA
- $120,000 - $275,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Commuter assistance
- Paid parental leave
Quick Apply
Business Banking Relationship Manager
Community Financial System, Inc. —Center Valley, PA
- $80,000 - $139,633 a year
- Full-time
- 18 years or older
- 3 years
- Finance
- Paid holidays
- Health insurance
Treasury Support Specialist
Unity Bank —Clinton, NJ
- $65,000 - $90,000 a year
- Full-time
- Research
- Mid-level
- Office
Quick Apply
9d

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Operations Support Manager

ShipBob, Inc. -
Bethlehem, PA

Quick Apply

Job Details

Full-time
$69,998 - $116,663 a year
8 days ago

Benefits

Paid parental leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Vision insurance
401(k) matching
Life insurance
Paid sick time

Qualifications

Management
Team leadership
Standard Operating Procedures (SOPs) implementation
Spreadsheets
Warehouse management system
E-commerce
Productivity software
Business operations
Standard operating procedures (SOPs)

Full Job Description

As a member of the ShipBob Team, you will...

Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place.
Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing.
Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

Location: Must be located within 1 hour drive of ShipBob's Bethlehem Innovation Center (4779 Hanoverville Rd building 200, Bethlehem, PA 18020). You will be expected to spend ~90% of your time on-site at a partner location or ShipBob Innovation Center, which can include weekends as necessary.

Role Description:

You will be responsible for the development and support of our partner fulfillment centers to ensure they are all performing to the standards that we have developed. This role will oversee new startup functions including project management, systems training, and equipment set up. Operations Support Manager will build solid partnerships with new SFN partner sites by understanding their unique needs and facilitating their success within ShipBob's dashboard and suite of fulfillment services. This role reports to the Regional Director, Fulfillment Operations, who also serves as the backup for this role.

What you'll do:

Help in site selections and potential SFN site partner vetting.
Consultation: Understand SFN partner needs and adapt building launch plans to ensure successful partner integration and launch.
- Serve as a first point of contact and own successful launch 60–90-day implementation phase and maintain status of first point of contact post-launch.
Configuration: Implement Specific Measures for Success.
- Set up the dashboard and services to accomplish the goals of the SFN partner sites.
- Responsible for site layout, equipment set-up, and training of SFN partner staff with SFN support teams.
Training: Coach and Guide SFN partner to Success.
- Set up tailored training sessions for all stakeholders based on merchant needs and specific dashboard configuration and functionality.
- Reinforce training materials provided during Phase I and Phase II training to encourage self-service and seamless interaction with ShipBob dashboard and services.
Troubleshoot: Find and Course-Correct.
- Own the relationship to handle all questions, requests, and issues related to onboarding at ShipBob as a SFN partner site.
Adoption: Inspire SFN partner use of Key ShipBob Features and Tools/Dashboard.
- Bridge Shipbob SFN partner objectives with ShipBob capabilities to push use of key functions and features of operational WMS and SOP's.
Perform: Nail Key Performance Indicators (KPIs).
- SLAs: Help SFN partners achieve all key metrics (KPIs and SLAs) which foster a world class merchant experience.
- On-Task: Perform all necessary tasks during the implementation phase to ensure the SFN site is successfully launched.
Ensure that assigned fulfillment centers receive operational training according to established training schedules and standards operating procedures.
Partner with local fulfillment center management to identify process gaps and create training plans to bring the site up to standard.
Review KPIs and performance reporting to identify areas of opportunity and partner with local site leaders to develop actions to bring the site up to standard.
Proactively identify and manage process improvement initiatives that improve merchant experience.
Travel to sites and perform operational audits and track performance.
Travel and assist with site implementations as required.
Ensure all IB activity is in good standing, UROS are all within 90 days, linked URO'S are being worked/ checked on daily, WROS are being marked arrived, IB WRO activity is being handled within SLA.
Ensure that Jira tickets are updated as needed.
Help support sites that need assistance with Cubiscan and ensure they have the resources they need to be successful.
Ensure that Returns are processed in line with company SOPs.
Ensure that VAS activities are completed within agreed SLAs with communication to the Control Tower.
Help callout any issues when orders are close to SLA and expedite any Merchant Care callouts and/or requests.
OB - help with tech related issues - cluster cart restocks, open IPS tickets and help resolve issues.
Monitor scan to gaylord and gaylord to dock scanning to ensure all partners are following the SOP.
EOD Passdowns- send daily detailed passdowns to understand what callouts were made during the day and what progress was made across the network.
Comply to all food safety and compliance policies and regulations.
Additional duties and responsibilities as necessary.

What you'll bring to the table:

3-5+ years of operations leadership experience in an e-commerce fulfillment environment with experience managing 3PL relationships.
Advanced understanding of outbound and inbound fulfillment operations.
Ability to consistently assess partner site needs and drive solutions to meet those needs and connecting partners to proper resources.
Strong interpersonal skills to effectively build consensus, gain buy-in and persuade stakeholders on key decisions.
3+ years of experience in opening new building sites and setting up teams for success.
Knack for teaching and helping our SFN partners ensure adoption of ShipBob SOP's, tools, and WMS systems.
Intermediate skills with Microsoft Office tools, specifically with Excel.
Ability to create and read CAD drawings to review building layouts preferred.
Ability to be on-site up to 90% of the time, including weekends, as necessary.
Must have access to a vehicle for travel needs between locations.

Perks & Benefits:

Medical, Dental, Vision & Basic Life Insurance
Paid Maternity/Parental Leave Program
Paid Holidays & Flexible Time Off Program
Paid Sick Leave
Wellness Days (1 day/quarter)
401K Match
Comprehensive Benefits Package >>> https://www.shipbob.com/careers/
See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a base salary range of $80,000 - $85,000. The full salary range for this position in our compensation architecture is $69,998 - $116,663. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

Building the world's leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob's environment isn't the right fit for everyone, and that's okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you.

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).

About Us:

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob's proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob's dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.

At ShipBob, every full-time employee gets access to our best-in-class AI and productivity tools from Day 1 at no cost. This isn't a pilot or a perk for select teams. It's standard for everyone. We believe innovation isn't owned by one department. Whether you're in Talent, Operations, Finance, Engineering, or Customer Success, we expect you to ask: how can this be done better, faster, or smarter? These tools are our investment in your ability to find those answers.

We may use AI-powered tools during our interview process to support things like notetaking and organizing feedback so our teams can stay focused on getting to know you. These tools help create a more consistent and thoughtful experience. That said, every hiring decision is made by a human.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.

Quick Apply

Refine Your Search

merchant jobs in bethlehem, pa

Operations Support Manager

Lead Fulfillment Associate

ICQA Associate

Lead Fulfillment Associate (HUB)

Business Solutions Representative (Full Time)

Diesel Technician

Senior Outside B2B Sales Executive

Regional Manager, Asset Protection

Area Manager, Fulfillment Operations

Safety Lead, Site Operations

Relationship Banker

Area Manager, B2B

FC Lead

3PL Customer Success Manager

Floating Leasing Associate

Leasing Associate

Field Sales Representative - Allentown, PA

Territory Sales Representative / Restaurant Specialist - Allentown, PA

Business Banking Relationship Manager

Treasury Support Specialist

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