Top 2 Security operations manager Jobs in Bethlehem, Pa

GSOC Supervisor (Global Security Operations Center)
DSI Security Services —Bethlehem, PA
- $25 an hour
- 18 years or older
- Microsoft Excel
- Mid-level
- Dental insurance
- Vision insurance
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11d
Security Operations Account Manager
Allied Universal —Coopersburg, PA
- $50,008 - $60,008 a year
- Full-time
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
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7d

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GSOC Supervisor (Global Security Operations Center)
DSI Security Services —Bethlehem, PA
Answer and manage calls received through the client’s security office phone line. Maintain focus and situational awareness while managing multiple systems,…
$25 an hour
Quick Apply
11d
Material Handler (Allentown, PA)
Irby Utilities —Northampton, PA
Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and…

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Security Operations Manager, Americas East
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Bachelor's degree in security management, criminal justice, business administration, engineering, or a related field, or equivalent experience.
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Security Operations Manager
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Train and develop Account Managers, Field Supervisors, Site Supervisors, and other members of field leadership. (30-40% field, 60-70% office.)*.
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10d

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GSOC Supervisor (Global Security Operations Center)

DSI Security Services -
Bethlehem, PA

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Job Details

$25 an hour
11 days ago

Benefits

Dental insurance
Vision insurance

Qualifications

Microsoft Excel
CCTV system operation (AV)
Incident report management
Incident Escalation
High school diploma or GED
Microsoft Teams
Productivity software
Emergency communications software
Escalation handling
Physical security incident reporting

Full Job Description

GSOC Supervisor (Global Security Operations Center)

Location: Bethlehem, PA

Pay Rate: $25.00

Job Summary

DSI is growing—again!

We are currently hiring GSOC supervisor in Bethlehem, PA. Come join a diverse and inclusive team that believes in providing excellent customer service and recognizes that its greatest asset is its employees.

As a GSOC (Global Security Operations Center) supervisor, you will monitor global security systems, collect and communicate critical information, and coordinate responses to incidents that may affect client personnel, locations, third-party vendors, operations, or assets. This position requires strong situational awareness, attention to detail, sound judgment, and the ability to communicate clearly in a fast-paced operations center.

Essential Job Responsibilities

Train contract GSOC Operator staff to Guardian SOPs and policies.
Strong critical thinking and analytic capabilities.
Strong written and oral communication and people skills.
Ability to communicate with and address all levels of personnel in a professional and effective manner.
Exercises initiative and independent judgment within established guidelines and procedures.
Ability to observe, triage, prioritize, and communicate concerning common and crisis situations calmly and efficiently.
Support the GSCO manager with contingent GSOC operators

Monitor, collect, assess, and report critical information related to global and regional incidents that may impact client personnel, locations, operations, or assets
Maintain global situational awareness of client locations and countries where client third-party vendors operate
Answer and manage calls received through the client’s security office phone line
Coordinate routine dispatch activities and communicate assignments to appropriate security personnel
Review incoming video alarm notifications and respond in accordance with established procedures
Monitor CCTV, access control, business travel, and corporate mass-notification systems, including AlertMedia
Utilize CCURE 9000 and VICTOR CCTV systems to monitor and respond to security activity
Dispatch security personnel, site representatives, management, or emergency services as appropriate
Document security events, actions taken, notifications, and outcomes accurately and thoroughly
Maintain the GSOC operational log to support accurate shift pass-downs and operational continuity
Complete daily shift checklists, pass-down log entries, and incident reports as directed
Communicate professionally with client personnel, DSI management, site security teams, third-party vendors, and emergency responders
Follow DSI policies, client requirements, escalation procedures, and post-specific instructions
Protect confidential, sensitive, and proprietary security information
Maintain focus and situational awareness while managing multiple systems, calls, alarms, and incidents
Participate in required training and comply with DSI safety procedures and manuals
Perform other duties assigned by supervisors related to security, safety, and GSOC operations

Qualifications & Requirements

Minimum 18 years of age
High school diploma or equivalent
Prior security, dispatch, monitoring, emergency communications, GSOC, SOC, or control room experience preferred
Working knowledge of CCURE 9000 and VICTOR CCTV systems
Experience monitoring CCTV, access control, alarm, business travel, or mass-notification systems preferred
Proficiency with Microsoft Office products, including Teams, Word, and Excel
Strong attention to detail and situational awareness
Ability to evaluate information, prioritize incidents, and follow established escalation procedures
Ability to multitask and remain focused for extended periods
Excellent verbal and written communication skills
Ability to prepare accurate, clear, and concise incident reports and operational logs
Reliable transportation and means of communication
Must successfully pass all pre-employment screenings

Additional Information / Benefits

Dental Insurance
Vision Insurance
Medical Insurance

#PA70

DSI Security Services is a drug-free employer and complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs. DSI does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

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security operations manager jobs in bethlehem, pa

GSOC Supervisor (Global Security Operations Center)

Security Operations Account Manager

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