Brooksource is seeking an experienced Implementation Program Manager to support a highly visible Distribution Center (DC) transformation initiative within a large-scale retail environment. This role will lead execution across multiple interconnected workstreams supporting a shared distribution center implementation, ensuring alignment, accountability, and successful delivery through go-live.
The ideal candidate will bring deep experience leading full end-to-end DC implementations, including warehouse systems, operational readiness, infrastructure, automation, and organizational change management. This role requires a hands-on leader who can operate across both strategic and tactical priorities in a fast-paced, highly cross-functional environment.
Key Responsibilities:
- Lead execution of a large-scale distribution center implementation program from planning and design through testing, cutover, and go-live stabilization
- Drive coordination across multiple concurrent workstreams including WMS, infrastructure, automation, operations, testing, and change management
- Manage timelines, dependencies, risks, and deliverables across a complex enterprise implementation environment
- Oversee and guide workstream Project Managers while ensuring alignment to overall program objectives and milestones
- Lead stand-ups, program governance meetings, stakeholder updates, and executive reporting, proactively identifying risks, blockers, and mitigation plans
- Own RAID logs and maintain clear documentation of key decisions, dependencies, actions, and escalations
- Develop and maintain integrated program roadmaps, milestone plans, and implementation schedules aligned to business objectives and go-live targets
- Coordinate across operations, technology, vendors, integrators, and business stakeholders to drive accountability and delivery
- Support operational readiness activities including testing coordination, training alignment, cutover planning, and go-live execution
- Translate complex program updates and implementation metrics into clear executive-level communications and reporting
Minimum Qualifications:
- 8+ years of experience in Program or Project Management within supply chain, warehouse, distribution, or large-scale operational environments
- Hands-on experience with Manhattan Associates WMS implementations
- Experience leading at least 2 full end-to-end distribution center implementations
- Proven ability to manage multiple large-scale workstreams simultaneously within complex enterprise environments
- Experience overseeing Project Managers or cross-functional workstream leads
- Strong background in risk management, dependency management, and stakeholder communication
- Experience driving operational change management initiatives in parallel with technical implementations
- Ability to operate effectively across both business and technical teams
- Strong organizational, leadership, and executive communication skills
Preferred Qualifications:
- Experience within retail, eCommerce, or high-volume distribution environments
- Exposure to automation, material handling systems, or warehouse infrastructure implementations
- Experience supporting enterprise transformation or large operational modernization initiatives
- Familiarity with tools such as Jira, Confluence, Microsoft Project, Smartsheet, and Microsoft Office Suite
About Us:
At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.
EEO Statement:
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Pay: $80.00 - $100.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: On the road
