Top 283 It support Jobs in Beverly Hills, Ca

Dual Platform Field Tech (LA)
DeepTech Inc. —Los Angeles, CA
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Support Desk Analyst
Nscale —Los Angeles, CA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
Support Desk Engineer
Nscale —Los Angeles, CA
- $50,000 - $100,000 a year
- Azure
- Mid-level
- AWS
Quick Apply
Senior Media Delivery Operations Specialist
Disney Entertainment and ESPN Product & Technology —Santa Monica, CA
- $80,700 - $108,100 a year
- On call
- Computer Science
- 5 years
- SQL
12d
IT Helpdesk Support
SKIMS —Los Angeles, CA
- $100,000 - $110,000 a year
- Weekends as needed
- Up to 50% travel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Assistant
Property Management Associates —Culver City, CA
- $28 - $30 an hour
- Full-time
- Mid-level
- Residential
- Bachelor's degree
- Disability insurance
- Health insurance
IT Support Technician
SpaceX —Hawthorne, CA
- $29 - $45 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Driver's License
- Paid parental leave
- Employee stock purchase plan
IT Support Technician
Wild Card Creative Group —Culver City, CA
- $80,000 a year
- Google Workspace
- Mid-level
- JavaScript
IT Technician
HLW INTERNATIONAL LLP —Santa Monica, CA
- $30 - $35 an hour
- Full-time
- Hybrid work
- Office
- Windows
- Microsoft Office
- Commuter assistance
- Disability insurance
Quick Apply
9d
IT Support Specialist
Paradigm Treatment Centers —Los Angeles, CA
- $35 - $40 an hour
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Service Desk Specialist
MidFirst Bank —Los Angeles, CA
- $28 - $37 an hour
- Microsoft Outlook
- Research
- Mid-level
IT Support Coordinator (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $36 - $50 an hour
- Contract
- Computer literacy
- Mid-level
- Criminal background check
- Wellness program
- Health insurance
3d
IT Support Specialist (Contract Role)
Sony Interactive Entertainment —Los Angeles, CA
- $45.48 - $68.22 an hour
- Contract
- Inventory management
- Research
- Mid-level
- Health insurance
- Dental insurance
Technical Support Specialist
Dreamscape Learn —Culver City, CA
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Bibiyan Law Group, P.C. —Los Angeles, CA
- $26 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Help Desk Specialist
H MART —Whittier, CA
- $29 - $32 an hour
- Computer Science
- English
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Web Portal IT Support I
MedPOINT Management —Sherman Oaks, CA
- $28 - $33 an hour
- Mid-level
- High school diploma or GED
- Bachelor's degree
IT Hardware Generalist
Sony Interactive Entertainment —Santa Monica, CA
- $34 - $42 an hour
- Temporary
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
IS Support Specialist (Century City, Los Angeles, CA)
Benchmark Makers —Century City, CA
- $95,000 - $115,000 a year
- Overtime
- 5 years
- Office
- Windows
Help Desk Support Specialist
Green Dot Public Schools (CA) —Los Angeles, CA
- $29.81 - $37.86 an hour
- Weekends as needed
- Background check
- Current TB test
- Office
- AD&D insurance
- Paid holidays
2d

I want to receive the latest job alert for it support in beverly hills, ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near beverly hills, ca

Dual Platform Field Tech (LA)

DeepTech Inc.
Los Angeles, CA

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance

Qualifications

Google Workspace
Mobile device support
Technical documentation
Triage
Meraki
iOS
In-person customer service
Equipment troubleshooting
Windows
Incident Escalation
Printer (troubleshooting support)
Android
Managing clients in a customer support role
Driver's License
VoIP
Email configuration (technical support)
Cloud service support
Driving
Desktop (troubleshooting support)
RAID configurations
Customer support ticket management
Networking equipment (troubleshooting support)
SharePoint
macOS
VPN management
Desktop administration
Escalation handling
Technical Proficiency
Peripheral hardware support
Active Directory management

Full Job Description

Applications will ONLY be considered if you email a PDF copy of your resume with subject line Dual Platform Field Technician (LA) - [First Name] [Last Name] to [email protected]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

WHAT WE ARE LOOKING FOR

The Dual Platform Field Technician will provide remote and on-site technical support in the greater Los Angeles metropolitan area. Remote support will be conducted from your home office. This role is customer-facing and will require solutions-based customer service skills as well as strengths in organization and documentation. We are looking for a dual technician, someone who is knowledgeable and energized about solutions and future developments in both Windows and Mac environments.

We are looking for someone who understands urgency with respect to each of our client’s needs and takes pride in providing efficient solutions and detailed notes

NOTE: This is a remote position with on-sites in Los Angeles area, so you must be able to commute within Los Angeles proper and have valid drivers license.

----------------------------------------------------------------------------------------

WHAT YOU'LL DO

Troubleshoot & resolve issues by analyzing, identifying, and diagnosing symptoms.
Perform root cause analysis by using established processes.
Provide technical assistance with computer hardware and software to clients.
Resolve issues for customers via phone, in-person, and/or remote support.
Respond promptly to client requests and fully document work time in systems of record, primarily ConnectWise.
Document all physical assets and software deployed to clients.
Follow available KBA’s and update client documentation as procedures evolve.
Collaborate with internal teams and external vendors as necessary to achieve the resolution of customer requests.
Perform other duties as required and assigned.
Participate in an after-hours on-call rotation (additional payment provided for participation)
Go to various on-sites in LA area (car and valid drivers license and insurance is required)

---------------------------------------------------------------------------------------------

QUALIFICATIONS AND MUST HAVES:

Proven track record of at least 3 years of experience supporting Windows and Apple environments.
Ability to explain technical concepts to non-technical users with approachability and empathy.
Ability to prioritize a queue of dispatched service desk tickets.
Ability to maintain professionalism and aptitude for handling technical issues presented in a timely manner.
Proficiency in escalating issues with respect to triage requirements.
Have strong organizational skills and the ability to manage multiple customers and multiple issues.
Ability to function effectively in a fast-paced environment.
Experience using a ticketing system / RMM tool and PSA software.
Ability to work well in a team environment.
Proficiency in: Microsoft Windows, MacOS, iOS, Android
Application troubleshooting
Network layer 1-3 troubleshooting
Email Security (Phishing identification/explanation to clients, identification of legitimate hacked account)
Microsoft M365/Google Admin Console
Google Workspace
Microsoft SharePoint
Server troubleshooting (Server 2019+, Open Directory/Active Directory, NAS)
Email migrations and some familiarity with various email services.
Enterprise Network Equipment (SonicWall, Meraki, Unifi, etc.)
Backup escalation/troubleshooting
Advanced VPN client troubleshooting
Understanding and configuring RAID on various platforms
VoIP troubleshooting
Spam filter troubleshooting
Advanced email troubleshooting (NDR, contacting email host support)
Printer relays through O365/Google

PLEASE NOTE: Indeed is not monitored, Applications will only be considered if you email a PDF copy of your resume with subject line Dual Platform Field Technician (LA) - [First Name] [Last Name] to [email protected]

===============================================================

WHO WE ARE:
DeepTech Inc. has been a mainstay in the world of NYC MSP’s for over 25 years. Built from the ground up with long-lasting client relationships.

Check us out!
https://deeptechinc.com/
https://www.instagram.com/deeptechnyc/

DeepTech is committed to being an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance

Experience:

Mac OS: 3 years (Required)
Help desk: 3 years (Required)
Windows: 3 years (Required)

Ability to Commute:

Los Angeles, CA (Required)

Work Location: Hybrid remote in Los Angeles, CA

Quick Apply

Refine Your Search

it support jobs in beverly hills, ca

Dual Platform Field Tech (LA)

Support Desk Analyst

Support Desk Engineer

Senior Media Delivery Operations Specialist

IT Helpdesk Support

IT Assistant

IT Support Technician

IT Support Technician

IT Technician

IT Support Specialist

IT Service Desk Specialist

IT Support Coordinator (Contract Role)

IT Support Specialist (Contract Role)

Technical Support Specialist

IT Help Desk Technician

IT Help Desk Specialist

Web Portal IT Support I

IT Hardware Generalist

IS Support Specialist (Century City, Los Angeles, CA)

Help Desk Support Specialist

I want to receive the latest job alert for it support in beverly hills, ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected