Top 34 Technical support analyst Jobs in Beverly Hills, Ca

Endpoint Support Analyst
UCLA —Los Angeles, CA
- $31.39 - $50.52 an hour
- Full-time
- Hybrid work
- Background check
- Computer Science
- Inventory management
7d
IT Support Analyst/Helpdesk
IMRI Technology & Engineering Solutions —Los Angeles, CA
- $46 - $50 an hour
- Contract
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Los Angeles, CA
- $72,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- JavaScript
- Paid holidays
- Health insurance
Quick Apply
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Los Angeles, CA
- $80,000 - $90,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Helpdesk Desktop Support Analyst
Cerity Partners —Pasadena, CA
- $90,000 a year
- Email
- Hybrid work
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Dental insurance
3d
Temporary IT Service Support Analyst
Fenwick & West LLP —Santa Monica, CA
- $76,000 - $107,500 a year
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Flexible spending account
IT Desktop Support Analyst
Premiere Digital Services —Los Angeles, CA
- $30 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Operations Support Analyst
Mission Valley Bank —Burbank, CA
- $38 - $51 an hour
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
Quick Apply
Senior Endpoint Support Analyst
UCLA —Los Angeles, CA
- $77,189.18 - $126,638.58 a year
- Full-time
- Hybrid work
- Background check
- Computer Science
- Inventory management
Technical Support Analyst I AgilLink
City National Bank —El Segundo, CA
- $28.58 - $45.66 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
County of Los Angeles —Los Angeles, CA
- $6,400.36 - $8,624.64 a month
- Online Application
- Mid-level
IT SUPPORT ANALYST
Union Rescue Mission —Los Angeles, CA
- $23 - $27 an hour
- Writing skills
- Mid-level
- Office
Quick Apply
Tech Ops - IT Analyst
Gravity Media —Los Angeles, CA
- $30 - $36 an hour
- Full-time
- Windows
- High school diploma or GED
- Bachelor's degree
Quick Apply
System Analyst I
Primex Clinical Laboratories Inc —Los Angeles, CA
- $22 - $30 an hour
- Full-time
- Microsoft Outlook
- Computer Science
- HIPAA
Quick Apply
10d
Support Desk Analyst
Nscale —Los Angeles, CA
- $40,000 - $80,000 a year
- Azure
- Mid-level
- Windows
Quick Apply
8d
Global Technology Support Analyst
Latham & Watkins LLP —Los Angeles, CA
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $76,804.32 - $103,495.68 a year
- Online Application
- Mid-level
- US work authorization
- Fair chance
INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II/CORRECTIONAL HEALTH
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $76,804.32 - $103,495.68 a year
- Weekends as needed
- Mid-level
- US work authorization
- Fair chance
IT Support Analyst
Neros Technologies —Torrance, CA
- $80,000 - $100,000 a year
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
7d
System Support Analyst
TRISTAR RISK MANAGEMENT —Long Beach, CA
- $25 - $30 an hour
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
Quick Apply

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technical support analyst jobs near beverly hills, ca

Endpoint Support Analyst

UCLA -
Los Angeles, CA

Apply Now

Job Details

Full-time
$31.39 - $50.52 an hour
7 days ago

Qualifications

Performance monitoring
Endpoint Security
Customer communication
Mobile device support
Tooling
Software deployment
iOS
Employee relationship building
Windows
Customer support ticket management
Mobile device management
macOS
System deployment
Desktop administration
Ticketing system technical support

Full Job Description

Customer Success proactively manages IT customer satisfaction and loyalty, ensuring interactions meet customer needs and managing and resolving common customer inquiries and needs. Customer Success acts as the “front door” for ITS, providing tiered support to handle most common IT user needs including software, endpoint, and access inquiries. This team provides service management expertise and program design including incident management, problem management, change management, asset management and inventory control, and knowledge management grounded in ITIL principles. Customer Success enables service excellence and a spirit of continuous improvement by monitoring key performance factors such as customer satisfaction and customer service and implementing process improvements. The Endpoint Solutions team enables operational excellence by focusing on elevating the performance of customer support to campus-customers. The team plans, designs, configures, and troubleshoots endpoint devices including desktops, laptops, mobile phones, and other network-connected devices. The team enables smart inventory management, plans for hardware and operating service upgrades and changes, and coordinates across ITS and the university to anticipate the endpoint needs of campus customers. Endpoint Solutions design and implements process improvements that drive improvements in accuracy of responses, timeliness of ticket-closure, user-experience, and customer satisfaction.

The Endpoint Support Analyst will provide technical support and assistance to students, faculty, and staff. This individual will work to provision, deploy, troubleshoot, and maintain reliable and secure endpoint devices, such as laptops, desktops, tablets, mobile phones, printers, scanners, and virtual environments. The Endpoint Support Analyst will help deploy new technologies involving large-scale workstation management and software virtualization. The Endpoint Support Analyst will positively impact UCLA's operations and culture by enabling University stakeholders to effectively access and leverage technology and technology services in service of the institution's academic mission. This team member will advance the University's mission by delivering exceptional information technology services comprehensively and consistently across faculty, staff, and students. This role will execute UCLA's vision while upholding UCLA's culture and values.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

Experience working in one or more of the following fields: information technology, management, customer service, higher education, or a related field. (Required)

Experience with customer issue ticketing systems and/or ServiceNow. (Required)

Experience in complex higher education environments, serving academic and administrative functions of a large public university. (Preferred)

Foundational understanding of Microsoft and Apple operating systems (Windows, MacOS, iOS, etc.) as well as security tools such as antivirus and firewall applications. (Required)

Awareness of physical mobile devices as well as mobile device management and security. (Required)

Ability to monitor device image quality, deployment, adoption, and performance across campus with the use of automated tools and reports. (Required)

Ability to design, implement, and troubleshoot various workstation provisioning tools. (Required)

Strong written and verbal communication skills. Able to communicate and document ideas clearly. (Required)

Able to develop positive working relationships and a strong rapport with team members and stakeholders. (Required)

Strong organizational skills and is able to prioritize project needs. (Required)

Strong demonstrated problem-solving skills. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (Required)

Able to support an inclusive environment that values equity, diversity, inclusion and belonging. (Required)

Thinks creatively and is able to work with agility in a fast-paced environment. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor's Degree In one or more of: information technology, computer science, public administration, business administration, communications or related field, or equivalent combination of experience/training. (Preferred)

ITIL Foundations, CompTIA A+, and/or Microsoft and/or Apple desktop support certification (Preferred)

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.

Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

Schedule

8 a.m. to 5 p.m., Pacific Time, Monday-Friday and/or variable based on operational needs.
Union/Policy Covered

TX-Systemwide Technical
Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&jobcode=MI-DPT455400-JC007359-PD231913 Apply

Campus Requisition #:

10854

UC Payroll Title:

BUS TCHL SUPP ANL 2 TX

Department:

IT SERVICES

Appointment Type:

2 - Staff: Career

Anticipated Hiring Pay Scale:

$31.39 - $39.04

Full Salary Range:

USD $31.39/Hr. - USD $50.52/Hr.

Onsite | Remote | Hybrid Type:

Hybrid

Department Location:

10920 Wilshire Blvd IT SERVICES

Full or Part Time:

Full Time

Apply Now

Refine Your Search

technical support analyst jobs in beverly hills, ca

Endpoint Support Analyst

IT Support Analyst/Helpdesk

Senior Technical Support Analyst

Technology Support Analyst

Helpdesk Desktop Support Analyst

Temporary IT Service Support Analyst

IT Desktop Support Analyst

IT Operations Support Analyst

Senior Endpoint Support Analyst

Technical Support Analyst I AgilLink

INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS

IT SUPPORT ANALYST

Tech Ops - IT Analyst

System Analyst I

Support Desk Analyst

Global Technology Support Analyst

INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II / EMERGENCY APPOINTMENT HOMELESSNESS

INFORMATION TECHNOLOGY TECHNICAL SUPPORT ANALYST II/CORRECTIONAL HEALTH

IT Support Analyst

System Support Analyst

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