Top 2 Client relations coordinator Jobs in Biddeford, Me

Client Relations Coordinator
CMS-ME LLC —Windham, ME
- Weekends as needed
- CPR Certification
- Vital signs
- BLS Certification
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Client Support Coordinator
Systems Engineering Inc —Portland, ME
- $21.54 - $23.46 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Paid holidays

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Client Success Representative (Remote)
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Customer Relations Coordinator
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Client Relations Coordinator

CMS-ME LLC
Windham, ME

Quick Apply

Job Details

Qualifications

Electronic health records (EHR) management
High school diploma or GED
Cash register
Telehealth experience
Telehealth platforms
POS systems

Full Job Description

Description:

Position Overview:

Confident Med Spa is a premier medical aesthetics practice serving New Hampshire and Maine. Since opening in 2022, we have experienced rapid growth by providing exceptional client care through a team of skilled nurses and nurse practitioners, supportive leadership, advanced technology, and ongoing professional development.

We are seeking a friendly, organized Client Relations Coordinator to join our team. This role is responsible for creating an outstanding client experience by managing front desk operations, coordinating patient communications, and supporting providers with functional medicine, telehealth, and aesthetic services. The ideal candidate is eager to assist both inside and outside of treatment rooms and thrives in a fast-paced, team-oriented environment.

Responsibilities

Manage scheduling, phone/online inquiries, check-in/out, intake forms, and patient records
Handle invoicing, quoting, and payment collection
Drive retention through outreach, follow-up, and client education on services and promotions
Support marketing, retail inventory, and front-of-house operations
Prepare patients for visits and assist providers with wellness exams, hormone therapy, weight management, IV and peptide therapy
Collect vitals, health history, and lab specimens; administer injections within scope
Document encounters accurately in the EMR
Support virtual visits: onboarding, tech readiness, consent, and follow-up communication
Coordinate labs, prescriptions, and testing kits for telehealth patients
Assist with laser, body contouring, facial, and IV hydration treatments and related patient education
Maintain treatment room readiness and equipment/supply inventory
Deliver a concierge-style experience and serve as a consistent point of contact for patients
Escalate clinical concerns appropriately; support scheduling, referrals, and retention initiatives
Follow OSHA, HIPAA, infection control, and laser safety protocols; maintain clean, stocked treatment and front-of-house areas
Participate in training, chart audits, and team meetings

Requirements:

High school diploma; Medical Assistant certification or relevant training
Current CPR/BLS certification required; phlebotomy certification preferred
2+ years of customer service experience; medical aesthetics or sales experience a plus
Comfortable with EMRs, telehealth platforms, POS systems, and Microsoft products
Strong communication, organization, and multitasking skills; friendly, self-motivated, detail-oriented
Able to work one weekend a month; some evenings as needed
Able to stand for extended periods and lift up to 25 lbs

Quick Apply

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client relations coordinator jobs in biddeford, me

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