Top 3 Customer care coordinator Jobs in Big Rapids Mi

Patient Coordinator
Ivy Rehab Network —Reed City, MI
- $18 - $19 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
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Health Information Coordinator
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Answer and transfer facility phone calls when needed. Monitor, clean, and organize utility and stock rooms daily. Code bills in compliance with AP protocols.
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Patient Care Coordinator
Physical Therapy & Rehab Specialists —Mount Pleasant, MI
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
1d

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As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
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Patient Coordinator

Ivy Rehab Network -
Reed City, MI

Quick Apply

Job Details

Full-time
$18 - $19 an hour

Benefits

Paid holidays
Paid time off
Opportunities for advancement

Qualifications

Collaborate with healthcare professionals
Health insurance authorizations
In-person patient registration
Phone answering
Microsoft Outlook
Financial transaction processing
Medical insurance coverage verification
Spreadsheets
Mid-level
Administrative experience
Medical administrative support
Handling patient inquiries
Patient scheduling via phone
Medical payment processing

Full Job Description

State of Location:

Michigan

Position Summary:

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.

Join Ivy Rehab’s dedicated team where you’re not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.

Job Description:

Patient Coordinator – Full-time

Reed City, MI

Ivy Rehab Network

$18-19/hr

Why Choose Ivy?

Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.

Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.

Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.

Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.

Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.

Empowering Values: Live by values that prioritize teamwork, growth, and serving others.

Position Qualifications:

2+ years of administrative experience in a healthcare setting is preferred.

Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.

Great time management and ability to multi-task in a fast-paced environment.

Self-motivated with a drive to exceed patient expectations.

Adaptability and positive attitude with fluctuating workloads.

Self-motivated with the eagerness to learn and grow.

Dedication to exceptional patient outcomes and quality of care.

We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.

ivyrehab.com

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